Case Law[2023] ZAGPPHC 61South Africa
Dlamini v Passenger Rail Agency of South Africa (PRASA) (64015/2018) [2023] ZAGPPHC 61 (1 February 2023)
High Court of South Africa (Gauteng Division, Pretoria)
1 February 2023
Headnotes
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Judgment
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# South Africa: North Gauteng High Court, Pretoria
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## Dlamini v Passenger Rail Agency of South Africa (PRASA) (64015/2018) [2023] ZAGPPHC 61 (1 February 2023)
Dlamini v Passenger Rail Agency of South Africa (PRASA) (64015/2018) [2023] ZAGPPHC 61 (1 February 2023)
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sino date 1 February 2023
IN THE HIGH COURT OF
SOUTH AFRICA
(GAUTENG DIVISION,
PRETORIA)
Case No: 64015/2018
REPORTABLE: NO
OF INTEREST TO OTHER
JUDGES: NO
REVISED.
1 February 2023
In the matter between:
DLAMINI
THULISILE
ANDRIETA
Plaintiff
and
PASSENGER
RAIL AGENCY OF SOUTH AFRICA (PRASA)
Defendant
JUDGMENT
HF
JACOBS, AJ:
[1]
On Thursday 4 May 2017 the plaintiff, a female
person aged 43 at the time, bought a rail ticket during the early
hours of that morning
and boarded a train at Mzimhlope station to
travel to New Canada station where she connected a Vereeniging bound
train referred
to in evidence as train 9010. Her final destination
was Lenz station which is located on the route between New Canada
station and
Vereeniging. With her the plaintiff had a bag (measuring
1m x 0.75m) in which she carried clothing. She testified that the bag
was heavy and contained merchandise she intended to sell that day.
From New Canada station train 9010 docked at the stations of
Mlamlankuzi, Orlando, Nancefield, Kliptown, Tstjawelo and Midway
before it reached Lenz. Before train 9010 reached New Canada it
came
from Johannesburg Park Station where all trains on the particular
route start their journeys. The lay-out of the passenger
coach the
plaintiff travelled in is this. It had six exits, three on each side.
Each of the six exits had sliding doors. When the
train docked before
Lenz, it did so on its right hand side. When the train reached Lenz
station where the plaintiff had to disembark,
so she testified, the
train docked on the left and the door closest to her (the centre
door) was faulty and did not open and she
had to use another door on
the left hand side of the same carriage.
[2]
On her way to the other door and while still on
the stationary train and carrying her bag in front of her person she
fell and injured
her left leg. Her medical records that form part of
exhibit A show that the plaintiff fell on her left knee which showed
minimal
swelling, that she experienced pain on full extension of the
knee which also exhibited lateral collateral instability with the
provisional diagnosis of a ligament injury of the knee. The
provisional diagnosis was not confirmed despite advice to and
attempts
by the plaintiff to undergo further medical treatment. She
said that the train was full and it was difficult for her to move
through
the other commuters to the exit. Her evidence about the
faulty train door and the full train is disputed by the defendant.
More
about that presently. Three witnesses testified over three days,
the plaintiff and two witnesses for the defendant, Mr Lieberman
an
investigator employed by Prasa to investigate incidents of the kind
pleaded and Ms Phonokoane the Metro Rail guard on train
9010 on the
morning in question. Train 9010 had a two member crew. A driver in
the front and the Metro Rail guard, Ms Phonokoane,
at the back in the
caboose. The matter was certified trial ready on merits only and I am
to decide on the liability of the defendant.
NEGLIGENCE
[3]
Negligence
arises if a
diligens
paterfamilias
in
the position of a defendant would foresee the possibility of its
conduct injuring another and would take reasonable steps to
guard
against its occurrence and has failed to take steps to do so.
[1]
Wrongfulness should be considered distinct from the question of
negligence.
[2]
In
Gouda
[3]
and
Havekwa
[4]
the Supreme Court of Appeal pointed out that, depending on the
circumstances, it might be appropriate to enquire first into the
question of wrongfulness and during that process to assume
negligence. Should no negligence be found to exist the question of
wrongfulness does not arise.
[5]
In the case of a positive act that causes physical harm, the act is
presumed to be unlawful. However, in the case of negligent
omission
it is only unlawful if in the circumstances the law regard it as
sufficient to give rise to a legal duty to avoid negligently
causing
harm.
[6]
The pleaded case is
premised on an omission and I will follow the process mentioned
above.
[4]
The
plaintiff bears the onus to prove on a balance of probability that
Prasa by omission breached its legal duty which, in
Mashongwa
[7]
the Constitutional Court held to include:
“
[26]
Safeguarding the physical wellbeing of passengers must be a central
obligation of Prasa. It reflects the ordinary duty resting
on public
carriers and is reinforced by the specific constitutional obligation
to protect passengers' bodily integrity that rests
on Prasa, as an
organ of state. The norms and values derived from the Constitution
demand that a negligent breach of those duties,
even by way of
omission, should, absent a suitable non-judicial remedy, attract
liability to compensate injured persons in damages.
[27]
When account is taken of these factors, including the absence of
effective relief for individual commuters who are victims
of violence
on Prasa's trains, one is driven to the conclusion that the breach of
public duty by Prasa must be transposed into
a private-law breach in
delict. Consequently, the breach would amount to wrongfulness.
[28]
What needs to be stressed, though, is that in these circumstances
wrongfulness does not flow directly from the breach of the
public
duty. The fact that a public duty has been breached is but one of the
factors underpinning the development of the private-law
of delict to
recognise a new form of wrongfulness. What we are concerned with here
is the development of private law, taking into
account public law.
[29]
It is in this context that the legal duty that falls on Prasa's
shoulders must be understood. That Prasa is under a public-law
duty
to protect its commuters cannot be disputed. This much was declared
by this court in Metrorail. But here this court goes
a step
further to pronounce that the duty concerned, together with
constitutional values, has mutated to a private-law duty to
prevent
harm to commuters.”
[5]
I will return to the issue of negligence below.
WRONGFULNESS
[6]
In
Country Cloud
Trading CC v MEC Department of Infrastructure Development
the
Constitutional Court said the following:
'Wrongfulness is an
element of delictual liability. It functions to determine whether the
infliction of culpably caused harm demands
the imposition of
liability or conversely, whether the "social, economic and other
costs are just too high to justify the
use of the law of delict for
the resolution of the particular issue". Wrongfulness typically
acts as a brake on liability,
particularly in areas of the law of
delict where it is undesirable or overly burdensome to impose
liability.
The
statement that harm-causing conduct is wrongful expresses the
conclusion that public or legal policy considerations require
that
the conduct, if paired with fault, is actionable. And if conduct is
not wrongful, the intention is to convey the converse:
"that
public or legal considerations determine that there should be no
liability; that the potential defendant should not
be subjected to a
claim for damages notwithstanding his or her fault.
'
[8]
[7]
In
Le Roux and Others
v Dey
the Constitutional Court held:
'In
the more recent past our courts have come to recognise, however, that
in the context of the law of delict: (a) the criterion
for
wrongfulness ultimately depends on a judicial determination of
whether — assuming all the other elements of delict to
be
present — it would be reasonable to impose liability on a
defendant for the damages flowing from specific conduct; and
(b) that
the judicial determination of that reasonableness would in turn
depend on considerations of public and legal policy in
accordance
with constitutional norms. Incidentally, to avoid confusion it should
be borne in mind that, what is meant by reasonableness
in the context
of wrongfulness has nothing to do with reasonableness of the
defendant's conduct but it concerns the reasonableness
of imposing
liability on the defendant for the harm resulting from the
conduct.'
[9]
CAUSATION
[8]
The
existence of causation between an act or omission and the harm
suffered is considered as appears from the following passage
from De
Klerk
[10]
:
[24]
Causation comprises a factual and legal component. Factual causation
relates to the question whether the act or omission caused
or
materially contributed to the harm. The 'but-for' test (conditio sine
qua non) is ordinarily applied to determine factual causation.
If,
but for a wrongdoer's conduct, the harm would probably not have been
suffered by a claimant, then the conduct factually caused
the harm.
…
[25]
Legal causation is concerned with the remoteness of damage. This
entails an enquiry into whether the wrongful act is sufficiently
closely linked to the harm for legal liability to ensue. Generally, a
wrongdoer is not liable for harm that is too remote from
the conduct
concerned or harm that was not foreseeable.
[26]
The function of legal causation is to ensure that liability on the
part of the wrongdoer does not extend indeterminately. This
is
especially so when conduct factually causes harm x, and then
harm y befalls the plaintiff in a manner that factually
relates to harm x. An example from our case law demonstrates
this. Suppose a defendant negligently causes a brain injury to
the
plaintiff; the plaintiff then becomes depressed; this depression is
treated with a drug called parstellin (which has harmful
side effects
when consumed with cheese); the plaintiff (unaware of the dangers of
doing so) consumes cheese while on parstellin;
and then suffers a
stroke that results in additional harm. The harm flowing from the
stroke is factually caused by the conduct
of the defendant —
but for their negligent conduct, that harm would not have been
suffered by the plaintiff. The question
of legal causation is whether
that further harm is too remote from the initial conduct for
liability to be imputed to the defendant.
[27]
In this way, remoteness operates along with wrongfulness as a measure
of judicial control regarding the imposition of delictual
liability
and as a '"longstop" where most right-minded people will
regard the imposition of liability in a particular
case as untenable,
despite the presence of all other elements of delictual liability'.
[28]
Legal causation is resolved with reference to public policy. As held
by the Supreme Court of Appeal in Fourway Haulage
SA, although
this implies that the elements of legal causation and wrongfulness
will overlap to a certain degree as both are determined
with
reference to considerations of public policy, they remain
conceptually distinct. Accordingly, even where conduct is found,
on the basis of public-policy considerations to be wrongful, harm
factually caused by that conduct may, for other reasons of public
policy, be found to be too remote for the imposition of delictual
liability.
[29]
Legal causation involves a flexible test that may consider a myriad
of factors. This was affirmed by this court in Mashongwa.
Traditionally, courts oscillated between different tests for
ascertaining legal causation. The traditional criteria are, among
others, reasonable foreseeability, adequate causation, whether
a novus actus interveniens intrudes, and directness. But
each of these tests was not without its problems and could lead to
results contrary to public policy, reasonableness, fairness
and
justice. Hence, in Mokgethi, the then Appellate Division adopted
an 'elastic' approach to legal causation. This approach
is sensitive
to public-policy considerations and aims to keep liability within the
bounds of reasonableness, fairness and justice.
In Smit the
Appellate Division held in the context of delict that the rigid
application of legal causation to delineate
the imposition of legal
liability across all sets of facts is irreconcilable with the
flexible approach followed in our law. Any
attempt to detract from
the flexibility of the test for legal causation should accordingly be
resisted.
[30]
The traditional tests for legal causation remain relevant as
subsidiary determinants. These traditional criteria should be
applied
in a 'flexible manner so as to avoid a result which is so unfair or
unjust that it is regarded as untenable'. It follows
that the
traditional criteria must be treated as being subsidiary to the
considerations of public policy, reasonableness, fairness
and
justice. It is trite that these considerations of public policy are
grounded in the Constitution and its values. This court
has affirmed
this position in the context of contract law and wrongfulness in
delict. But it has also made it clear in the
context of legal
causation. In Mashongwa this court held:
'No
legal system permits liability without bounds. It is universally
accepted that a way must be found to impose limitations on
the
wrongdoer's liability. The imputation of liability to the wrongdoer
depends on whether the harmful conduct is too remotely
connected to
the harm caused or closely connected to it. When proximity has been
established, then liability ought to be imputed
to the wrongdoer,
provided policy considerations based on the norms and values of our
Constitution and justice also point to the
reasonableness of imputing
liability to the defendant.' [Emphasis added.]
[31]
Grounding public policy in constitutional values accordingly offers
an opportunity to infuse the common law with the values
of the
Constitution. The determination of remoteness entails applying the
traditional factors, ascertaining their implications,
and testing
those implications against considerations of public policy as infused
with constitutional values.”
THE EVIDENCE
[9]
At this stage it is convenient to record some
evidence that was not in dispute and which is needed to contextualize
the disputed
evidence. Ms Phonokoane was equipped with a whistle and
her task was to see to the safety of the passengers. She also, from
her
position at the back of the train, control the opening and
closing of the doors. She does so by the push of a button. That way
she can open the doors on the left or the right hand side, depending
on which side the train the docks. When the Metro Rail guard
pushes
the button to open the doors on the left, the sliding doors of each
of the three exits on that side open automatically.
There are two
rows of seats, lengthwise along each of the two outside walls of a
coach. The two rows of seats are interrupted by
the six door
openings, three on each side. Between the rows of seats, passengers
stand and can hold on to an overhead handrail
when the train is in
motion.
[10]
Ms
Phonokoane explained that prior to the departure of train 9010 from
Johannesburg’s Park station she and the driver checked
the
functioning of the train and found it to be in good working order. No
document was discovered by the defendant that shows that
the doors
(or other parts of train 9010) had been checked on the morning. She
also said that should any of the doors have malfunctioned,
she would
have noticed that for she looks outside down the train while
passengers embark and disembark and on the day no malfunctioning
of
the doors were detected at any of the stations. She keeps a pocket
book to record incidents while on duty. No entry was made
by her in
her note book on the day in question she said.
[11]
[11]
The plaintiff blames the defendant for her fall,
that the defendant was negligent by causing the door concerned not to
function
thus causing her to rush to an adjacent exit and that the
defendant’s negligence is causally connected to her injuries
and
resultant loss. Exhibit A contains a statement of the plaintiff
signed before Mr Lieberman, Prasa’s investigator wherein the
plaintiff states that she, when realising that the centre door of the
train could not open she, “…
.
ran towards that open door…..”
and
“…
. tripped over one of the
commuter’s feet and fell onto the floor of the coach [she] was
in”
while during evidence she
said that she walked hurriedly, did not mention having tripped at
all, and said that the fall occurred
close to the open door, so close
that had that door closed when she was lying on the floor of the
train, her foot would have obstructed
the door’s travel. The
statement which on the face of it seems contradictory, was not
translated properly and the translator
recorded that she translated
from not Zulu but from Sesotho at a time when the plaintiff was
injured and in pain and during an
interview conducted by the
defendant’s investigator a few hours after the fall. The
plaintiff does not speak Sesotho. I therefore
do not hold the content
of that statement against the plaintiff and decide the matter on the
plaintiff’s evidence in court
measured against the common cause
facts and acceptable evidence of the defendant. I will now turn to
the pleaded cause of action
and the evidence presented by both
parties.
[12]
During testimony and in her particulars of claim
the plaintiff relies on the alleged crowdedness of train 9010 and the
failing door
thereof to constitute a manifestation of the defendant’s
negligence. The plaintiff was a satisfactory witness. However I find
her evidence about the alleged crowdedness of train 9010 not more
probable than that of Ms Phonokoane. Ms Phonokoane whom also
impressed me as a satisfactory witness testified, also through an
interpreter, that train 9010 was not crowded that time of day
as few
people commute in the direction of Vereeniging at that time. Only
those (mostly security personnel) who work nightshift
and returns
home use train 9010 at that early hour. I found Ms Phonokoane also to
be an satisfactory witness and I cannot doubt
her evidence as
improbable or unreliable for want of credibility. Ms Phonokoane’s
version is on the aspect of crowdedness
and the functioning of the
doors more plausible and probable than the version of the plaintiff.
The onus is on the plaintiff to
prove on a balance of probability the
elements of the delict.
[13]
Mr Lieberman who also impressed me as a
satisfactory witness testified that during or at the conclusion of
his investigation he
prepared a report to Prasa that is not before
court and has not been discovered by the defendant. Counsel for the
plaintiff urged
me to make a finding adverse to the defendant for its
failure to discover inspection records of the train doors, the report
Mr
Lieberman said exist and the defendant’s failure to place
“
further evidence
”
before court. In my view the inference cannot be
drawn. A litigant in the position of the defendant is obliged to
discover documents
“
relating to
any matter in question”.
When the
defendant was called upon to do so, it discovered under Rule 35. If
the plaintiff believes that there are in addition to
the defendant’s
discovered documents, other documents that may be relevant to any
matter in question in the defendant’s
possession, she could
have used the machinery provided for by Rule 35(3) to secure further
and better discovery. This she did not
do. Counsel for the plaintiff
also submitted that the defendant’s failure to present in
evidence documentation the plaintiff
mentions, amounts to an
infringement of the plaintiff’s right to access to court and
constitutes a denial of the plaintiff's
constitutional rights
guaranteed by section 34 of the Constitution. I do not agree. A right
of that kind is adequately protected
by our law of civil procedure
and, if applied and if the rights are exercised by a litigant in the
position of the plaintiff, the
law would afford her adequate redress
during interlocutory proceedings or civil proceedings of the kind
afoot here. In my view
of the absence of documentary or electronic
evidence that the plaintiff’s counsel says might or might not
exist or, might
or might not prove or disprove a fact in dispute,
does not allow for the adverse inference or a finding that had the
defendant
made further discovery, the discovered items would have
shown the door of the train to have been faulty at the time. The
defendant’s
stance and pleaded case, as counsel pointed out
from the outset, was a denial that the incident occurred as the
plaintiff alleged
in her pleadings and testified in court.
[14]
In my view, and while assuming negligence
on the part of the defendant for failing to ensure that the centre
door of the carriage
of train 9010 in which the plaintiff travelled
on the day functioned properly, does not demand the imposition of
liability in the
circumstances of the case. The evidence presented by
the plaintiff is in my view so scant that to conclude otherwise would
be wrong.
All the alleged failure of the centre door could have
caused the plaintiff to do, was to walk (hurriedly on her own account
of
the events) a further five or ten or twenty paces to an
alternative exit which existed and functioned and allowed for exit
from
the carriage. That the plaintiff fell could not have been caused
by the negligent act or omission of the defendant and does not
demand
the imposition of liability. I therefore conclude that even if
negligence is assumed with a negligent omission on the part
of the
defendants’ employees, the plaintiff failed to prove the
required wrongfulness on its part and that her claim cannot
succeed.
[15]
Prasa is obliged to provide protection to rail commuters in the
position of the plaintiff.
It also has to provide, as part of its
obligation, safe entry to and exit from railway coaches. As part of
its enterprise, it might,
for example, decide not to open or more
doors of a coach at a time during night or early mornings to minimize
the risk of robbers
attacking commuters as recorded in Mashongwa. One
or more doors of train may fail, jam or not open for any reason.
Machinery fail,
break down and jam. The mere non-functioning of a
door does not, in my view, amount to wrongful conduct on the part of
Prasa. In
my view plaintiff has not proven that the defendant should
be subjected to a claim for damages in the facts before me.
[16]
I also hold the view the plaintiff has not proven that the defendant
was negligent as alleged
or at all and on that score she should fail
in her claim. But if negligence and wrongfulness are both assumed I
cannot conclude
that the alleged and assumed negligence of Prasa
caused or materially contributed to the plaintiff’s harm. To do
so would
extend liability of the defendant indeterminately and would
be at variance with the principles stated by our courts. The
plaintiff’s
injury is not causally linked to the assumed
negligent omission. In my view the plaintiffs claim must fail for
these reasons.
[17]
No evidence was presented in this litigation by
the plaintiff of other commuters with whom she must have become
acquainted over
the many years she travelled on train 9010. The
plaintiff’s legal representatives did not exhaust any of the
pre-trial procedures
to compel further and better discovery (if any
further documentary evidence exist). Under the circumstances I am of
the view that
an order absolving the defendant from the instance
would be just and equitable.
THE ORDER
1.
The defendant is absolved from the instance with
costs.
H
F JACOBS
ACTING
Judge of the High Court
GAUTENG
DIVISION, PRETORIA
Delivered:
This judgment was handed down
electronically by circulation to the parties’ legal
representatives by e-mail. The date and
time for hand-down is deemed
to be 10h00 on the 1
st
February 2023.
APPERANCES
Plaintiffs’
counsel:
Adv T C Kwinda
Plaintiffs’
attorneys:
Mashego P Attorneys
Defendant’s
counsel:
Adv G Nameng
Defendant’s
attorneys:
Ngeno & Mteto Inc
[1]
Kruger
v Coetzee
1966
(2) SA 428
(A) at 430E-F;
Cape
Town v Carelse
2021
(1) SA 355
SCA at [40]
[2]
Cape
Town City v Carelse and Others
2021
(1) SA 355
(SCA) at par 47
[3]
Gouda
Boedery BK v Transnet
2005
(5) SA 490 (SCA)
[4]
Havekwa
Youth Camp and Another v Byrne
2010
(6) SA 83
(SCA) at par 22
[5]
See
Cape
Town City v Carelse and Others
2021
(1) SA 355
(SCA) at par 48
[6]
See
Cape
Town City v Carelse and Others
2021
(1) SA 355
(SCA) at par 49;
Minister
of Safety and Security v Van Duivenboden
2002
(6) SA 431
(SCA) at par 12
[7]
Mashengwa
v Prasa
2016
(3) SA 528 (CC)
[8]
2015
(1) SA 1
(CC) at par 20 and 21;
Cape
Town City v Carelse and Others
2021
(1) SA 355
(SCA) at par 45
[9]
2011
(3) SA 274
(CC) at par 122
[10]
De
Klerk v Minister of Police
2021
(4) SA 585
CC
[11]
During the hearing three exhibits were handed up and referred to in
evidence to wit Exhibit A which is a printed version of the
papers
loaded on Caselines platform and Exhibit B that records the rail
network concerned and Exhibit C which is a rough hand
drawn sketch
of a rail carriage (not according to scale) on which the witnesses
indicated certain points they referred to during
evidence.
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