Case Law[2022] ZAGPPHC 459South Africa
EC Security CC v Body Corporate of Saffron Gardens (41835/19) [2022] ZAGPPHC 459 (10 May 2022)
Judgment
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# South Africa: North Gauteng High Court, Pretoria
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## EC Security CC v Body Corporate of Saffron Gardens (41835/19) [2022] ZAGPPHC 459 (10 May 2022)
EC Security CC v Body Corporate of Saffron Gardens (41835/19) [2022] ZAGPPHC 459 (10 May 2022)
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sino date 10 May 2022
REPUBLIC
OF SOUTH AFRICA
IN
THE HIGH COURT OF SOUTH AFRICA
GAUTENG
DIVISION, PRETORIA
CASE
NO: 41835/19
REPORTABLE:
NO
OF
INTEREST TO OTHER JUDGES: NO
REVISED:
NO
Date:
10 May 2022
In
the matter between:
EC
SECURITY CC
PLAINTIFF
and
THE
BODY CORPORATE OF SAFFRON GARDENS
DEFENDANT
JUDGMENT
DU
PLESSIS AJ
[1]
This is an action for damages based on breach of a contract concluded
between the plaintiff security company, EC Security and the
defendant, the Body Corporate of Saffron Gardens (the "Body
Corporate")
for the provision of security services at a
residential complex.
[2]
The plaintiff is claiming the sum of R 1 306 408,55 from
the
defendant, being the contract price, and later amended its plea
to, in the alternative, include a loss of profit of 10%. The claim
is
based on what the plaintiff regards as a repudiation of the contract
entered into, after which repudiation it elected to cancel
the
contract and claim damages from the defendant for the outstanding
term.
[3]
The defendant pleads that plaintiff failed to comply with its
contractual
obligations in that it did not provide the expected
standard of security services in terms of the contract (poor
quality), and
that these breaches were communicated with the
plaintiff. As such it is pleaded that the defendant lawfully
cancelled the agreement.
On the issue of damages, the defendant
pleads that the plaintiff is not entitled to the full monthly service
fees as damages, and
as the guards employed were deployed to
alternative sites, which means that the plaintiff did not suffer
damages. It also denies
that the profit margin would have been 10%.
It asks for the claim to be dismissed.
[4]
For the plaintiff to be successful, it needs to prove that the words
or
the conduct of the defendant objectively amounts to a repudiation
of the contract, that it then exercised its right to cancel the
contract, and that due to this it suffered damages (and then, of
course, the quantum). For the defendant to be successful, it needs
to
prove that it lawfully cancelled the contract, or that the plaintiff
did not discharge its onus with regards to damages.
[5]
The case turns on mainly two issues: whether there was adherence to
the
“breach clause”, and the issue of damages: whether it
was proved, and if so, what the amount is. To understand these
issues, it is important to set out the contract terms and the
evidence.
# The terms of the contract
The terms of the contract
[6]
The parties entered into an agreement on 15 December 2014, where it
was
agreed that the plaintiff would perform the following services:
·
2 grade "D" security
officers for the dayshift (06:00 –
18:00), 3 grade "D" security officers for the nightshift
(18:00 – 06:00);
·
2 Guard Monitoring Systems;
·
Electric Fence Monitoring;
·
Install and maintain certain equipment,
including 2 panic buttons, 16
cameras, 16 channel Network Video Recorders, 1 19" monitor, 1
guardhouse, 3 battons, 3 handcuffs,
3 pepper sprays and 3 torches.
[7]
In terms of the contract (clause 4), the plaintiff had to ensure,
amongst
other things, that it complies with the defendant's security
and emergency procedures and regulations and conforms to the
reasonable
standards and policies of the defendant.
[8]
The price quoted was R44 260,00 per month, with an 8% fee
increment
effective from 1
September every year (clause
6.2). The contract also provides that the defendant is not allowed to
withhold payment (even if there
is a complaint) (clause 6.4) and that
payment is due on the 7
th
of each month (clause 6.5).
[9]
Clause 7, the "breach clause" that forms the crux of the
dispute,
provides:
"7.1 The [Body
Corporate] acknowledges that the contract pertains to services
offered to different branches.
Should a breach occur at one of the
[Body Corporate's] branches, it shall notify the Management of [EC
Security] in writing of such
a breach, setting out the specific
nature thereof. Should [EC Security] fail to rectify such breach to
the [Body Corporate's] reasonable
satisfaction within a period of 14
(fourteen) business days after receipt of such notice (or, should it
not be possible due to
the factors outside [EC Security's] control to
rectify such breach within such period of 14 (fourteen) business
days, then such
additional period as may reasonably be required for
the rectification of such breach) then the [Body Corporate] shall be
entitled
to cancel the service
Agreement for that specific branch
subject to one calendar month's notice of its intention to do so. The
agreement pertaining to
services offered at different branches if
[sic] the [Body Corporate] shall continue for the duration of the
contract". (own
emphasis)
[10]
This seems to be a standard contract of the plaintiff that is used
for all their clients.
Reference to "branches" in 7.1 is
not applicable in this instance. What is important for this case is
that this clause
requires that the defendant inform the management of
the plaintiff in writing when a breach occurs, giving the plaintiff
14 business
days to rectify the breach. Much of the evidence led
focused on the content of this clause and whether there was
compliance with
it.
# Points not in dispute
Points not in dispute
[11]
The parties do not dispute that the service contract was entered
into. They also do not
dispute the written terms of the service
contract. It is also agreed that the defendant furnished the
plaintiff with a termination
notice on 15 March 2019 and that the
plaintiff demanded payment from the defendant.
# Points in dispute
Points in dispute
[12]
The dispute, as crystallised in the joint practice note, turns on the
following points:
[12.1] The
plaintiff states that it duly complied with its obligations in terms
of the agreement, specifically clause 4; the
defendant disputes this;
[12.2] The
plaintiff states that the notice of termination sent on 15 March 2019
is a repudiation of the contract; the defendant
disputes this.
[12.3] The defendant
states that it lawfully cancelled the service contract; the plaintiff
disputes this.
[12.4] If it was found
that the defendant did repudiate the contract (which repudiation
enabled the plaintiff to elect cancellation),
the defendant disputes
that the plaintiff suffered damages, and if the plaintiff suffered
damages, that it was not to the amount
claimed.
[12.5] Liability and
costs.
# Evidence
Evidence
## The plaintiff's witness
The plaintiff's witness
[13]
The
plaintiff and the defendant each called one witness to testify on
these matters.
[1]
The
plaintiff's witness was Mr Holdstock, the general manager of EC
Security Services for seven years. His general duties are to
liaise
with management and follow up with staff on issues on the different
sites. Operations managers and the regional manager
report to him.
[14]
Holdstock testified that the plaintiff was approached by a management
agent for a quote
and to make a presentation to the trustees of the
defendant. Based on the presentation and the quotation, they were
awarded the
contract. Both parties signed the service level
agreement. Three trustees signed for the defendant.
[15]
There was no testimony on whether the contractual terms were
explained to the trustees
or whether they disputed or questioned any
of the terms before signing.
[16]
During evidence in chief, Holdstock explained how the contract price
would have increased
had the contract run its full course until 30
November 2020, repeating what is set out in the particulars of claim.
He then stated
that the plaintiff would have received the amount of R
1 306 408,55 had they continued the contract. He also
testified
that due to the competitive and regulated nature of
security services, the profit margin fluctuates between 10% - 18%. He
did not
testify on how this 10% is calculated.
[17]
In cross-examination, Holdstock testified that the staff were
re-deployed elsewhere at
the end of the contract. Four were
retrenched, and 3 were re-employed, based on his memory, but he could
not say for sure. The
plaintiff re-used some of the equipment
elsewhere, and some are gathering dust in the office. He did not
testify on the plaintiff's
expenses or the severance packages the
plaintiff had to pay to retrench the guards.
## The defendant's witness
The defendant's witness
[18]
Witness for the defendant was Mr Beukes, a
trustee at the time of cancellation of the defendant, in charge of
security and maintenance
of the security complex. He testified that
the body corporate has lost complete faith in the ability of the
plaintiff to provide
security services and thus cancelled the
contract. He further testified that the problems with the cameras,
the torches, the guards
and the Ubers (discussed in more detail
below) amounted to a breach of the service agreement entitling the
body corporate to terminate
the agreement. These issues were
communicated to the
plaintiff in various forms – from
emails to weekly meetings with operations managers.
## Correspondence
Correspondence
[19]
The plaintiff read the agreement into the record, along with other
written correspondence
between the defendant and the plaintiff;
correspondence between the attorneys and the defendant, and lastly,
and central to many
of the factual points, entries into an
"operations book". In this operations book (OB) the guards
recorded any incidences
during their shift, the patrolling done
around the complex, and all the items handed over to the next shift.
Later, guards were
also requested to sign in on the defendant's
request.
[20]
Various correspondence was also handed up as evidence. The most
crucial ones are the following:
### The email of 15 November
2018
The email of 15 November
2018
[21]
In an email of 15 November 2018, one of the trustees, Nthabiseng, in
an email to Holdstock,
requested that there not be such a “big
rotation” (i.e. constantly having different guards at the
complex) of guards,
as they do not know the guards, and the guards
will not know them. She ends the email by saying that they can, in
the new year,
"make a decision about this contract going
forward".
### Email exchange of 27
December 2018
Email exchange of 27
December 2018
[22]
On 27 December 2018, there was an exchange of emails between the
trustees about their concern
that a guard did not pitch up for work
and that some guards were sleeping on the job, which was forwarded
to, amongst others, Holdstock.
There was a request that the two
guards on duty should not be allowed back on the site. In this email,
Nthabiseng writes, "I
really think we need to make a decision
about our contract with EC". Holdstock replied immediately that
the guards would be
removed.
### Email of 14 January 2019
Email of 14 January 2019
[23]
Beukes expressed his concern in an email to all the trustees that he
was not happy with
the plaintiff's management. He expresses that he
raised his concerns with them, and they have tried to iron out the
issues, but
the problems seem to keep popping up. He also states that
despite trying to talk to the plaintiff, the situation seems to be
getting
worse. He expressed to the trustees that he thinks that they
have hit a wall.
### The email of 15 March
2019
The email of 15 March
2019
[24]
This email is central to the dispute. On 15 March 2019, Beukes sent
an email to the Groupe
CEO of EC Security Service informing them that
they signed a contract with a new service provider and wished to end
the contractual
relationship with the plaintiff with one month's
notice. He lists all the issues they were unhappy with in the email,
namely the
cameras, equipment (torches), guards and Ubers. Since
these issues are central to the question of the cancellation of the
contract,
I will discuss these issues in detail below.
### Attorney's letter of 13
May 2019
Attorney's letter of 13
May 2019
[25]
A letter dated 13 May 2019 from the plaintiff's attorneys
communicated that they elected
to cancel the contract based on what
they deemed a repudiation of the contract by the defendant. Based on
clause 5 of the contract,
they claim damages for breach of contract.
## Evidence on the question
whether the plaintiff complied with its contractual obligations
Evidence on the question
whether the plaintiff complied with its contractual obligations
[26]
The
defendant claims that the plaintiff did not comply with the
obligations in terms of the agreement, as it did not provide "the
expected standard of security services in terms of the contract and
[that it] was the services of poor quality".
[2]
The defendant also states that the breaches by the plaintiff were
"repeatedly recorded and communicated by the defendant to
the
plaintiff".
[3]
The
plaintiff insists that they did comply.
[27]
The nature of the unhappiness of the defendant can be gleaned from
the correspondence and
oral evidence of Beukes. The correspondence of
15 March 2019 sets the defendant's concerns, namely the cameras, the
torches and
the guards' conduct, and what I refer to as "the
Uber problem". I deal with each separately.
### The camera problem
The camera problem
[28]
Defendant
complains that the plaintiff was notified in writing "on
multiple occasions to sort out the camera system and to
ensure that
the cameras were functional and recording".
[4]
[29]
Holdstock testified that they were contractually obliged to install
16 cameras but installed
24. This also required an upgrade to a 32
Network Video Recorder system, which he deemed more than what they
were contractually
obliged to provide. He states that even if some
cameras were not working, there were always at least 16 cameras
working. Moreover,
when the plaintiff was informed that the cameras
were down, the plaintiff fixed it, usually within 24 – 72
hours.
[30]
Beukes did not dispute that there were always 16 cameras working but
did say that the cameras
are not working and the fact that the
defendant constantly had to ask the plaintiff to fix it, is not
satisfactory service. He
accepted that the cameras (all but one –
the camera at the pick-up point) were fixed but quickly added that
the cameras repeatedly
gave problems.
[31]
Under cross-examination, Holdstock admitted that cameras not working
might be a possible
blind spot in terms of security – in other
words – not monitoring crucial areas, but he could not say for
sure. He
also testified that even if the camera outside of the
pick-up, and drop-off zone was constantly tampered with by the Uber
drivers,
there were still two general overview cameras on the
perimeter wall that monitored the area.
[32]
It is not clear if the defective cameras recorded in the OB book were
always the same ones
not working (and thus remained unfixed) or if
they were different ones. From the testimony, it seems that it was
different ones.
### The torches problem
The torches problem
[33]
The
defendant further complained that there are dark spots around the
complex that make it difficult for the guards to patrol and
require
flashlights. This is especially so during "loadshedding".
[5]
[34]
The issue of the torches was dealt with in minute detail. The
defendant considered this
as a material term of the contract. Beukes
testified that he addressed this issue with Theo (the regional
manager of the plaintiff)
and Justice (the operations manager of the
plaintiff). According to him, the guards themselves complained to him
about the lack
of flashlights.
[35]
Beukes also testified that the guards were eventually supplied with
one torch, and later
two more, but that these were inadequate as they
were too small and hardly made light. Under cross-examination, he
stated that
Theo informed him that the supplier of the usual cameras
they use was out of stock. It seems from the entries in the OB book
that
there were only three entries that referred to the handover of
torches.
### The problem with the
guards
The problem with the
guards
[36]
As for the
guards, there were numerous complaints. Some of them relate to one
guard assaulting another guard, sleeping on duty,
allowing a tenant
to walk into the complex when another tenant opened the gate
("tailgating"), and a guard selling a
remote to a tenant.
There were also allegations of guards sleeping in the refuse area at
night, false patrolling, and false entries
in the operations book.
[6]
[37]
There was
one incident emphasised, where a guard assaulted a visitor. A tenant
wrote in an email
[7]
that his
guest dialled his unit number, and he opened it, but due to a guard
walking past the sensor the gate closed, so the guest
had to dial the
tenant again. When the tenant investigated why his guest could not
enter, he saw one of the guards grabbing the
helmet of his guest.
This was captured on the cameras, but without sound.
[38]
On the
plaintiff’s version, the guest was obstructing the entrance to
the complex and refused to move when the guards asked.
Under
cross-examination, Holdstock testified that it was a racially
motivated incident where the visitor called the guards vulgar
names,
which then lead to a heated argument. Holdstock also testified that
the guards were “over-excited” and that
a disciplinary
hearing was held on the incident.
[8]
[39]
Beukes testified that he was aware of the incident and that they
complained to Theo about
it. He denies that it was a racial incident.
They found the assault of the visitor at the gate unacceptable.
Beukes also testified
that after complaining to Theo, the guard was
removed thereby addressing the issue, but that this nonetheless was
“unprofessional
conduct” from the plaintiff.
[40]
The allegation of guards sleeping in the refuse area and not
patrolling could not be proved
and must therefore be regarded as
hearsay. Those that could be proved, such as the assault of the
visitor that was captured on
video footage, and the guards assaulting
one another, were investigated. Those guards were taken through a
disciplinary hearing
(and were dismissed in some instances) or
removed from the site.
[41]
The
defendant was also frustrated with what they perceived to be a high
turnover in staff, and they considered this a safety risk,
as the new
guards did not know the tenants. Holdstock testified about the
plaintiff’s frustration: the defendant complains
about the
guards' conduct, but then when the plaintiff took action and removed
the guards, they complained of a high turnover.
It seems that the
crux of the problem is that the level of service received from the
plaintiff did not meet the defendant's expectations.
[9]
The question is what the legal implications of these frustrations
are.
[42]
While the guards not patrolling, sleeping in the refuse area or not
pitching for work are
hearsay or perceptions (and not outright denied
by the plaintiff), they contributed to the frustrations of the
defendant about
the level of service received from the plaintiff. The
plaintiff, in turn, perceived many of these complaints as "personal".
Be that as it may, Holdstock testified that many of the complaints
received about the guards were addressed in 24 to 72 hours.
Much of
this was confirmed in Beukes’ email of 15 March 2019.
[43]
For instance, in the same email that purported to cancel the
agreement (the 15 March email)
for the breaches, Beukes noted that
the plaintiff removed the guard involved in the assault from the site
and dismissed the guard
sleeping and the guard selling the remote.
Beukes admitted to it during cross-examination, that in many of these
instances, the
plaintiff addressed their concerns by acting. During
examination in chief of Holdstock, he testified that for the other
allegations
contained in the email (forging entries, sleeping in the
refuse area, and not patrolling), there was not enough evidence to
take
action.
### The Uber problem
The Uber problem
[44]
Some complaints recorded in the OB book related to the conduct of
Uber drivers adjusting
cameras, causing them to malfunction. The
defendant's rule is that Ubers are not allowed into the complex, and
there is a designated
pick up and drop off point outside the gate for
them. Despite this rule, residents often let the Uber drivers into
the complex.
While the guards often confronted cars that they thought
to be Ubers (based on the make and the colour), they could not do
much
if tenants let them in.
[45]
There was one Uber incident where a driver threatened to kill one of
the security gaurds.
The staff then pressed the panic button. It
seems from the entry in the OB book that no backup arrived, but that
the guards contacted
the manager ("Piet"). Only the next
day, there was an inquiry into the panic button. Holdstock avers that
the matter
was solved within a few minutes and that backup was no
longer needed. Beukes testified that he disagreed that all was in
order.
The defendant thought that the failure of backup to arrive
after the panic button was a serious breach.
[46]
The issue of the Ubers is not straightforward. While one can expect
the guards to direct
Ubers to the drop-off zone outside, it is a
different issue if a resident themselves dial in an Uber. These
incidences were recorded
in the OB book, and Beukes signed next to
most of them, meaning that he took note (and presumably issued fines
in terms of the
body corporate rules).
[47]
All this must be kept in mind when the court considers the question
of whether there was
a breach of contract through repudiation of the
contract, as the plaintiff claims, or a lawful cancellation of the
contract, as
the defendant pleads.
## Evaluation of the
evidence
Evaluation of the
evidence
[48]
Overall, Holdstock came across as confident and well versed with the
facts. During cross-examination,
there were a few questions that
seemed to have frustrated him, but in general, he explained what he
was asked to explain thoroughly.
Counsel for the defendant described
some of his explanations as flippant or dismissive.
[49]
Beukes came across as nervous. There were contradictions in some of
his testimony, probably
more due to the fallibility of human memory
than him wilfully lying. Some of the allegations made in the emails
and during the
examination were hearsay evidence with no other
evidentiary backup, although they were not contested by the
plaintiff. They will
be dealt with below when the specific issues are
addressed.
[50]
There was no dispute about the authenticity of the contract or the
emails or the entries
in the OB book. These are then accepted as is.
# Breach of contract
Breach of contract
[51]
That the members of the defendant were frustrated with the plaintiff
is clear from the
correspondence between the trustees for the
defendant themselves, but also in the correspondence with the
plaintiff. But no matter
how great, frustration does not per se
constitute a breach of contract, nor does a breach per se constitute
a material breach of
contract.
## The law on breach of
contract: positive malperformance and repudiation
The law on breach of
contract: positive malperformance and repudiation
[52]
Parties to
a contract are bound to respect the contract and perform their
obligations in terms of the contract. If a party, by act
or omission,
without a lawful reason, fails to honour the contractual obligations,
they commit a breach of contract.
[10]
[53]
Where a party does perform in terms of the agreement but does so in a
defective manner
(i.e. by providing a substandard service), this is a
breach of contract. For it to be a breach of contract it need not be
significant
or relate to a material term. The materiality of the
breach instead becomes important when asking whether a party has a
right to
cancel the contract.
[54]
The
aggrieved party can then either cancel the contract, accept the
defective performance, and claim damages, or reject the performance
and demand specific performance or damages in lieu of
performance.
[11]
[55]
A party may
cancel (in the absence of a
lex
commissoria
)
a breach if it is so serious as to justify cancellation by the
innocent party. In
Singh
v McCarthy Retail Ltd (t/a McIntosh Motors)
[12]
the court stated the approach as follows: whether the innocent party
is entitled to cancel the contract (absent a
lex
commissoria
)
because of malperformance entails a value judgment by the court. It
requires a balancing of competing interests: that of the innocent
party claiming rescission and that of the party who committed the
breach. Ultimately the criterion must be to treat both parties
fairly, keeping in mind that specific performance or damages are
preferred to the rescission of the contract.
[13]
Then the question becomes "[i]s the breach so serious that it is
fair to allow the innocent party to cancel the contract and
undo all
its consequences?"
[56]
If there is
a cancellation clause, the aggrieved party may cancel the contract
even if the breach is not serious or material.
[14]
If there is such a clause, the aggrieved party may only rescind the
contract if the notice was given,
[15]
and the debtor remains in default on the expiry of the period in
question.
[16]
Such notice must
make it clear what is required from the defaulting party, otherwise,
the notice will not be the notice as contemplated
in the
contract.
[17]
[57]
If there is
no such clause, the aggrieved party may cancel the contract if the
breach is so serious that one cannot reasonably expect
the party to
abide by the contract and be satisfied with damages alone.
[18]
### Plaintiff claims
repudiation
Plaintiff claims
repudiation
[58]
Unlike
positive malperformance, repudiation is unknown to Roman-Dutch law
and is derived from English law. The repudiating act
per
se
constitutes the breach, a violation of a fundamental obligation,
ex
lege
,
to honour the agreement. For that reason, the injured party does not
“accept” the repudiation, but rather at the repudiation
makes an election
[19]
to
either reject the repudiation and continue despite the repudiation or
elect to rescind the contract.
[20]
[59]
In
Datacolor
International (Pty) Ltd v Intamarket (Pty) Ltd
[21]
the
Supreme Court of Appeal stated that the test for repudiation is
objective. The test is if a reasonable person in the aggrieved
party's position would conclude that proper performance in terms of
the agreement will not happen.
[60]
The
plaintiff claims that the defendant repudiated the contract. The
court must thus ask if the defendant, with words or conduct
and
without lawful grounds, indicated their unequivocal intention to no
longer be bound by the contract and that they will not
perform their
obligations any longer. It does not matter whether that is what the
defendant meant or not; the question is whether
a reasonable person,
looking at the defendant's conduct, would regard their actions as a
repudiation.
[22]
Whether the
defendant was under the impression that they were allowed to
terminate the contract or not is irrelevant. If they did
not have a
lawful ground for terminating the contract and declaring their
intentions to terminate it, it could be repudiation.
[23]
In other words, thinking that the email of 15 March 2019 is a lawful
notice to the plaintiff to terminate the contract when there
is a
procedure to be followed in terms of clause 7.1 to terminate it
lawfully does not mean that the defendant did not "repudiate".
[61]
This is what the plaintiff argued happened in the case. The defendant
puts forth a different
argument.
### Defendant argues lawful
cancellation of contract
Defendant argues lawful
cancellation of contract
[62]
Counsel for the defendant did not dispute that the email cancelled
the contract but argued
that this is not a "repudiation",
since the defendant lawfully cancelled the contract in terms of the
law. The defendant
is of the opinion that the
plaintiff
breached the contract, arguing that the breach was material and that
they then gave the plaintiff 30 days' notice of cancellation
in terms
of clause 7.1, the “breach clause”.
[63]
One of the
questions when it comes to the cancellation of contracts is whether
the contract contains a clause that a party that
is unhappy with the
other party's performance must give them a "breach notice"
(
lex
commissoria
).
[24]
Clause 7.1 of the agreement is an example of such a clause.
[64]
Counsel for
the plaintiff stated that this clause must be interpreted in line
with
Natal
Joint Municipal Pension Fund v Endumeni Municipality
[25]
which stated that
"A sensible meaning
is to be preferred to one that leads to insensible or unbusinesslike
result or undermines the apparent
purpose of the document. Judges
must be alert to, and guard against, the temptation to substitute
what they regard as reasonable,
sensible or businesslike for the
words actually used".
[65]
During
argument, the court was referred to
The
City of Tshwane Metropolitan Municipality v Blair Atholl Homeowners
Association
,
[26]
which states
This court has
consistently stated that in the interpretation exercise the point of
departure is the language of the document in
question. Without the
written text there would be no interpretive exercise. In cases of
this nature, the written text is what is
presented as the basis for a
justiciable issue. No practical purpose is served by further debate
about whether evidence by the
parties about what they intended or
understood the words to mean serves the purpose of properly arriving
at a decision on what
the parties intended as contended for by those
who favour a subjective approach, nor is it in juxtaposition helpful
to continue
to debate the correctness of the assertion that it will
only lead to self-serving statements by the contesting parties.
Courts
are called upon to adjudicate in cases where these is
dissénsus.
[66]
In the
alternative, the plaintiff argued that the common law applies, which
requires that the plaintiff first be placed in
mora
ex persona
before the agreement can be cancelled.
[27]
Neither of these gives the defendant to right to summarily terminate
the agreement without giving the plaintiff the opportunity
to correct
its performance.
[67]
Counsel for
the defendant, on the other hand, urged me to look at the clause
through the glasses of the Constitution and the higher
duty that
security companies have in fulfilling their contractual obligations
in line with the Constitutional Court case of
Loureiro
v Imvula Quality Protection (Pty) Ltd.
[28]
In this case, the court looked at the relationship between security
companies and clients through the "rights of life, freedom
and
security of person, freedom from all forms of violence"
[29]
and the increasing role that the private security industry plays in
protecting private individuals' safety and security. To that
end, Van
der Westhuizen J remarks, when dealing with the question of
wrongfulness in delict, that
[30]
There is a great public
interest in making sure that private security companies and their
guards, in assuming the role of crime
prevention for remuneration,
succeed in thwarting avoidable harm. If they are too easily insulate
from claims for these harms because
of mistakes on their side, they
would have little incentive to conduct themselves in a way that
avoids causing harm.
[68]
This is authority, the defendant avers, for a security company to be
held to a higher standard
of compliance also in terms of contract
law. It states that public policy and the legal convictions of the
community demand this,
"taking into account the degree or extent
of the risk created by a breach, the gravity of the consequences
where harm occurs
and its burden of eliminating or reducing the risk
of harm". This implies that reading a breach clause without
qualification
will be against the constitutional values (not
specifying which) and the legal convictions of the community. The
plaintiff objected
that the defendant did not plead this.
[69]
In
Shill
v Milner
[31]
the court stated that the importance of pleadings should not be
unduly magnified. The objective of pleadings is to define issues,
and
that parties will be kept to the pleadings if departure from it will
cause prejudice or prevent full inquiry. However
within those limits the
Court has a wide discretion. For pleadings are made for the Court,
and not the Court for the pleadings.
[70]
In
Robinson
v Randfontein Estates GM Co Ltd
[32]
the
court stated that
parties will be kept
strictly to their pleas where a departure would cause prejudice or
prevent full enquiry. But within those limits
the court has a wide
discretion.
[71]
I take heed of the plaintiff's objection that the defendant did not
plead this and that
evidence was not
per se
led on the matter.
However, as the supreme law, the Constitution informs all laws and
interpretations.
[72]
The defendant asks the court to find that the clause is
contra
bonis mores
and sever it from the rest of the contract. It also
alleges that the 14-day period cannot apply to a security contract
because
even a breach of one day can be a significant security risk.
[73]
There is a
debate in South African law of contract about whether a judge may
refuse to enforce an otherwise valid term of the contract
because it
would be unduly harsh, unfair, or unreasonable in the circumstances
of the case do so. At heart lies the competing interests
of certainty
and fairness in the law of contract. As a rule, commercial contracts
will require a great deal of certainty. The law
must be predictable,
as it must allow for the businessperson to plan. On the other hand,
contractual terms must also be fair to
be legitimate.
[33]
The court must strike a balance in every case.
[74]
Before the
Constitution, certainty would, in most instances, trump fairness.
However, since the Constitution, the Constitutional
Court has
persistently stated that the values of fairness, good faith and
ubuntu infuse the law of contract.
[34]
This can be a complicated and intricate exercise.
[75]
Herein I
take guidance from the Constitutional Court in
Barkhuizen
v Napier
[35]
where Ngcobo J considered the caution from the Supreme Court of
Appeal that judges should take care not to intrude in contracts
apparently entered into voluntarily, specifically when it requires a
judge to impose their individual conceptions of fairness and
justice
on parties' individual arrangements.
[36]
However, when a court is asked to make a call on public policy
issues, it must head to the freedom of contract and ensure simple
justice between the parties.
[76]
Barkhuizen
v Napier
[37]
read
with
Beadica
231 CC and Others v Trustees for the time being of the Oregon
Trust
[38]
laid
down a two-stage test to determine whether a provision is fair.
Firstly, is the provision in question objectively so unreasonable
on
its face that it offended public policy? If it is, then it is void.
But if it is not, the second question is whether in the
particular
circumstance, including the relative position of the parties and in
the particular case and the reason for non-compliance,
would make it
contrary to public policy to enforce the clause.
[39]
[77]
The
provision in clause 7.1 does not offend public policy.
[40]
It sets out a procedure to follow in the case of a breach. Some
issues have been raised in argument that it was a "standard
clause", which will be addressed separately to below. However,
this does not detract from the fact that the clause itself
does not
offend public policy. I also don't find the enforcement of this
clause, in this case, to be against public policy. If
none
of the guards reported for duty on one shift, it could be against
public policy to enforce the clause and allow for a 14-day
rectification.
But this was not the case.
[78]
Thus, even regarding the contract through the lens of the
Constitution in the facts of
this case, I do not find that it allowed
for a deviation from the “breach clause”, clause 7.1. The
defendant was thus
bound to follow the procedure.
[79]
To answer whether the defendant lawfully cancelled the contract, the
defendant must firstly
show whether there was compliance with the
breach clause. Much of this turns on what an acceptable "breach
notice", taking
into account the aforementationed discussion,
and how clause 7.1 should be interpreted is in this case.
## Was there adherence to
clause 7.1 the “breach clause” (cancellation clause)?
Was there adherence to
clause 7.1 the “breach clause” (cancellation clause)?
[80]
Holdstock insisted that they did not receive a breach notice. When
asked what such a breach
notice would entail, Holdstock stated an
email setting out exactly what the breach is, informing them that
failure to remedy it
would lead to a cancellation of the contract,
and then giving them 14 days to remedy the breach.
[81]
Beukes testified that the defendant did not consult attorneys when
they wanted to terminate
the contract. Under cross-examination, he
stated that he had no idea what was in the contract. Therefore, he
regarded the 15 March
2019 email as a valid cancellation notice.
[82]
During evidence in chief, Beukes stated that they had lost complete
faith in the ability
of the defendant to provide the service and that
they regarded the plaintiff to be in breach of the contract (the
contents of which
he did not know) and could therefore rightfully
cancel the agreement in the manner they did. He felt that they had
communicated
their frustrations multiple times in emails, in weekly
on-site meetings, and in the three meetings they had with the whole
of the
plaintiff's management.
[83]
In the plaintiff's reply to the purported cancellation email of 15
March 2019, the plaintiff
made the defendant attend to the terms of
the service level agreement that requires that once they have been
notified of a breach,
they should be given 14 days to remedy the
breach. In that email, the plaintiff disputed that they breached the
contract and reminded
the defendant that they are contractually bound
until 30 November 2020. The email ends that they "respectfully
cannot accept
the current request for cancellation".
[84]
The defendant regards the many complaints communicated, including the
incident with the
Uber driver and the panic button, of notifying them
of a breach. Beukes, however, conceded that he did not send a letter
that explicitly
informed the plaintiff that they are in breach and
that they must rectify it within fourteen days after which they will
then cancel
the contract.
[85]
To argue that this was indeed the case, various arguments were
raised. I have divided them
into three: whether a breach notice was
sent, whether an accumulation of several breaches can be regarded as
a material breach
and the standard clause argument.
### Was there a "breach
notice"?
Was there a "breach
notice"?
[86]
Much of the case that is crucial to the dispute is the question: did
the defendant send
such a "breach notice" to the plaintiff,
and if they did, did the plaintiff remedy the breach within 14 days?
[87]
The defendant argued that in this specific instance, the clause, read
without qualification,
is against the constitutional values and the
legal convictions of the community. For this reason, it should be
interpreted against
the plaintiff. Also, a breach of the security
contract can have dire consequences in jeopardising the safety of the
defendant’s
members should lead to a more favourable
interpretation for the defendant.
[88]
It is not
always clear what the defendant's argument is in this regard. The
pleadings alleged that the plaintiff failed to comply
with the terms
of the agreement and that these breaches were repeatedly recorded and
communicated to the plaintiff.
[41]
The defendant pleads that it did not repudiate the contract but gave
notice to the plaintiff who was defaulting on its obligations.
[89]
The defendant did notify the plaintiff on numerous occasions about
defects, and it was
this build-up of frustration that eventually led
to the cancellation. However, despite notifying and raising concerns
on various
occasions, the defendant never sent out a formal letter of
the breach that stated unequivocally that the plaintiff has now
breached
a specific term, that plaintiff has 14 days to rectify the
breach, and if failing to do so, that defendant will then cancel the
contract. The question then is: can the contract be lawfully
cancelled without adherence to the specific procedure set out in
clause 7.1?
[90]
In my opinion, there might be situations that warrant such an
interpretation. But in this
case, weighing up the need to adhere to
the principle that contracts freely entered into should be enforced
(ie the breach clause),
and notions of fairness and good faith do not
tip the scale in favour of the defendant for the reasons that follow.
[91]
As far as the cameras are concerned, I am satisfied that the
plaintiff attended to the
malfunctioning cameras when alerted and
that there were always at least 16 cameras working. Even if every
malfunctioning camera
can amount to a breach, on the plaintiff’s
evidence, they attended to the breaches within 24 – 72 hours.
This was not
disputed. The plaintiff thereby complied with their
obligations in terms of the contract, as far as the cameras are
concerned.
[92]
As for the torches: on the evidence (the entries in the OB book) and
the oral testimony
of Beukes, I accept that there were not always
torches available to the guards. Since to the contract specifies "3
x Torches",
one would expect the OB entries to, every day,
reflect that the guards handed this over to the next shift (along
with the batons,
handcuffs, and pepper spray that were always duly
recorded). The fact that there were no torches, is a breach of the
agreement
and was communicated to the defendant. I am satisfied that
the plaintiff did not comply with this contractual obligation on the
torches issue and did not attend to the issue within 24 – 72
hours, or 14 days.
[93]
On the facts, the plaintiff also complied with the contract regarding
the guards are concerned.
Where there were breaches and the plaintiff
could take action, it did so. Either by removing the guards or by
taking disciplinary
actions against them. Also, in the specific
incident with the panic button, I am satisfied that a trained
security guard can assess
a security situation and find that backup
is no longer needed and that the situation is under control.
[94]
As far as the Uber issue is concerned, I am satisfied that the
plaintiff did not breach
the agreement by allowing unauthorised
people randomly into the complex.
### Can the accumulation of
many faults constitute a breach?
Can the accumulation of
many faults constitute a breach?
[95]
If the court does interpret the contract through the lens of the
Constitution and find
that it complied, the defendant asserts that
the court cannot merely ignore the emails where the trustees, as
ordinary people,
tried to bring the faults to the plaintiff's
attention in writing. The accumulative effect of all these emails, it
is submitted,
constitutes an overall breach by the plaintiff that
justifies cancellation.
[96]
The
Namibian (previously South West African) decision of
Kabinet
van die Oorgangsregering van die gebied van Suidwes-Afrika v
Supervision Food Services (Pty) Ltd
[42]
does not bode well for the defendant. In a case similar to the facts
dealing with a contract for the supply of hospital food, on
the
question of what the requirements are of such a notice, it is said
that the clause of the contract is decisive. In that case,
the clause
provided that, if any conditions of the contract are not met, notice
must be given to the other contractual party in
writing, who then has
30 days to rectify its mistake. The court found that such a notice
must be in writing but that it does not
require that it must
expressly state the party must comply with the contractual terms or
that it must be done within 30 days.
[43]
However, the breach must be clearly stated, and only after the
passing of the time indicated in the clause, and if the breach was
not remedied by then, will a party be entitled to cancel.
[44]
However, the court also clarified that if the non-compliance was
brought to the party's attention and if that specific non-compliance
is attended to within the given time, non-compliance of a similar but
different incident will require a new notice in terms of
the
clause.
[45]
[97]
The English
case of
GB
Gas Holdings Ltd v Accenture (UK) Ltd & Ors
[46]
refers to a "factual matrix" of complaints and problems
with the services received from Accenture.
[46] …this court
is confined to the legal questions whether it is contractually
possible for individual breaches of warranty
to be aggregated to
produce a "fundamental" breach of warranty and whether the
consequences of individual fundamental
breaches of warranty can be
aggregated to produce a severe adverse effect.
[98]
The court
found it is possible but added that once a defect is fixed, it has no
further part to play in contributing to a fundamental
defect. In
other words, only unfixed defects can accumulate together to make the
breach fundamental.
[47]
Of
course, this court is not bound to either of these judgments, but it
does give some guidance.
[99]
Although it might be that the accumulation of complaints can add up
to constitute a breach
in certain instances, this is not the case
here. The plaintiff attended to most complaints within 24 – 72
hours. On the issue
of the torches, it seems, on the balance of
probabilities, that the plaintiff was in breach of acquiring good
working torches and
that they failed to remedy that breach for some
time. The issues of the guards were addressed, either by just
removing them and
re-deploying them to a different site or by
dismissing them after a disciplinary hearing. However, the unresolved
breaches (the
issue of the torches) put together do not amount to a
breach that goes to the root of the contract.
### The contract is a
standard contract
The contract is a
standard contract
[100]
Counsel for
the defendant also raised the issue that the reference to "branches"
indicates that this is a standard clause
of the plaintiff and not
tailor-made for the defendant. This links to the dissenting judgment
of Sach J in the
Barkhuizen
case,
[48]
and is in line with
the direction in which contracts are moving in the context of
consumer law.
[101]
For
instance, the Consumer Protection Act
[49]
gives consumers the right to "plain language" in consumer
contracts.
[50]
While attorneys
are focused on protecting their client's interest when drafting
contracts to make sure that the contracts will
stand up in court, in
the end, the audience (such as a trustee of a Body Corporate) must
understand what their obligations are.
[102]
Holdstock explained in his testimony that they also provide security
to car dealerships, therefore the reference
to "branches".
A standard contract tailored for a car dealership, where one can
presume a certain level of understanding
of commercial contracts,
might not be ideal for a contract concluded with a trustee of the
defendant.
[103]
Unfortunately, as lawyers, we inherit the burden of legalese through
endless copy and pasting of previous
precedents. It takes effort to
express ourselves in clear and plain language. Also, to save time and
money for clients, clauses
and agreements are copied from previous
contracts without putting much thought into whether the consumer (in
the broader sense)
fully understands what they are signing, which
begs the question if there is then really a "meeting of minds".
This should
not be an excuse: if our supreme law, the Constitution,
can be written in plain language, then commercial contracts can also
be.
[104]
Be that as
it may, the provisions of the Consumer Protection Act relating to
plain language do not apply to the Security Services
Industry.
[51]
Moreover, a juristic person includes a body corporate, and there is a
threshold of an R 2 000 000 turnover. And since
none of
these issues was properly pleaded or ventilated in the court, it
would be improper to make a ruling on it. Therefore, these
remarks
are a friendly
obiter
warning, similar to the one Sachs J offered in
Barkhuizen
v Napier
.
[52]
[105]
Still, Holdstock's reply to the 15 March 2019 email was a clear
reminder of the terms of the agreement and
that they are bound to the
contract. I am satisfied that at the very latest, when that email was
sent, the defendant should have
paid more attention to the terms of
the contract and complied with them.
## Conclusion on the
cancellation of the contract
Conclusion on the
cancellation of the contract
[106]
I, therefore, find that the defendant did not follow the steps set
out in the breach clause to cancel the
contract. Even on a lenient
interpretation of a higher standard required for security companies,
and the possibility that the various
emails were notification of the
breaches, the defendants did not make their intention to cancel the
contract in clear and unequivocal
language.
[107]
Therefore, I find that on the facts of this case, the conduct of the
defendant was such that a reasonable
person in the position of the
plaintiff would impute from their conduct and words (specifically the
email of 15 March 2019) that
the defendant no longer wants to be
bound by the contract. And despite the warning in reply to the 15
March 2019 email and the
emphasis on the terms of the service level
agreement, the defendant did not change its conduct. The plaintiff
could therefore elect
to cancel the contract and claim damages.
[108]
This leaves this court with only determining whether the plaintiff
suffered damages due to the repudiation,
whether the damages were
proved, and the quantum.
# Damages
Damages
[109]
Contracts are normally concluded with the aim of full performance by
the parties. Even so, there are ways
to end a contract lawfully. In
this case, the contract provided for the contract to run for a
specific period in clause 2.1 (three-year
intervals) and a mechanism
to bring the contract to an end before the expiration of the
three-year period, namely the breach clause
in clause 7.1 (also
called a cancellation clause).
[110]
When the
contract is not lawfully cancelled but is ended through a breach of a
party, the innocent party has a range of remedies
available to either
force the breaching party to comply with its obligations or to cancel
the contract on account of the breach.
In both instances, the
innocent party will have a claim for damages if the party is worse
off than they would have been, had there
been no breach. If there is
no loss, there can be no claim for damages, as South African law does
not accept the doctrine of punitive
damages. This should be
distinguished from damages in lieu of performance where specific
performance is no longer possible.
[53]
[111]
Damages are
quantified by looking at the actual position the plaintiff finds
itself in subsequent to the breach and comparing it
to the
hypothetical position it would have occupied, had there been no
breach – the difference theory.
[54]
Contractual damages are therefore measured according to the
plaintiff’s positive or expectation interest
[55]
including the loss of profit.
[112]
There is
usually an expectation to gain or profit from a transaction. But for
a person to profit from a transaction, they must perform
their side
of the bargain. When performing their side of the bargain, they will
often incur expenditure. These expenses are made
because there is a
reliance on the fact that there is a binding contract, and that the
expenses will be recouped from the gross
profits. When another party,
for instance, repudiates the contract, the party will suffer both the
reliance loss (wasted expenditure)
and the expectation loss (the net
profit lost on the contract).
[56]
[113]
This is a
matter of causation: but for the breach, the plaintiff would have
been entitled to a natural end of the contract. It would
have made a
profit and would have had expenses. So the plaintiff can then claim
both for the expectation loss of profit, and the
reliance loss for
expenses.
[57]
[114]
It should
also be noted that the breach in itself does not justify an award of
damages – the plaintiff will have to show that
it suffered
patrimonial loss.
[58]
Whether
there is a loss resulting from a breach of contract, is a question of
fact. The court needs to ask itself, what would have
occurred, had
the contract been fulfilled.
[59]
[115]
A plaintiff
claiming damages for the breach of a contract needs to prove that the
breach caused the loss on a balance of probabilities.
[60]
The general principle is
that most difficult
question of fact – the assessment of compensation for breach of
contract. The sufferer by such a breach
should be placed in the
position he would have occupied had the contract been performed, so
far as that can be done by the payment
of money, and without due
hardship to the defaulting party.
[61]
[116]
Due to the repudiation and the subsequent cancellation of the
contract, the plaintiff could no longer render
the contractual
service to the defendant and was therefore deprived of receiving a
monthly service fee, which is what it claims.
But from that, it would
also have had to pay salaries and maintenance of the equipment,
leaving it with a profit.
[117]
In its
original particulars of claim, Plaintiff claims the full contract
price. The plaintiff is claiming an amount of R1 302 205,48
for damages flowing from the breach, it being the total contract
price had the contract run until 30 November 2020. But this is
not
placing the plaintiff in the same position as it would have been had
the contract not been repudiated. This puts it in a better
position,
[62]
as from this
contract price, the plaintiff would have had to subtract wages and
other expenses. What the plaintiff did suffer is
a loss of profit.
[118]
After asking for supplementary heads on the issue of damages, the
plaintiff amended its particulars of claim
to, in the alternative,
claim the loss of profit.
[119]
The
defendant denies in both instances that the plaintiff suffered loss –
either in the form of the contract price or in the
form of profits.
The defendant further argues that a party who has suffered a loss due
to the breach of an agreement has to mitigate
it.
[63]
[120]
Once
damages are proven, the defendant bears the onus of pleading and
proving mitigation of damages.
[64]
The defendant questioned plaintiff’s duty to mitigate its loss
on the basis that the plaintiff did not state how many guards
could
be re-deployed, how many were retrenched and so forth. It also argued
that the plaintiff did not indicate what equipment
could be used
elsewhere. Based on the failure to show how damages were mitigated,
it is argued that the court can not make a finding
on the quantum of
the plaintiff's claim. Therefore the court must dismiss the claim.
[121]
The issue
of the damages claimed – both the contractual price and the
profit – left the court in a difficult position.
The plaintiff
is not entitled to the full contract price for reasons set out above.
Did the plaintiff claim damages in lieu of
specific performance, this
might have been possible.
[65]
But the plaintiff claimed damages as a result of the breach of
contract.
[122]
This left
me in somewhat of a peculiar position, as the plaintiff, at best,
through the testimony of Holdstock, testified that the
profit margin
is "between 10% - 18%". No other evidence was led on this.
How does the plaintiff get to 10% - 18%? Counsel
for the defendant
rightly asked in argument – between 10% and 18%, “which
one is it?” To that effect, counsel
for the plaintiff replied
that the court must choose a more favourable outcome for the
defendant.
[66]
But that still
does not solve the problem that the court can rely on the sole viva
voce evidence of the plaintiff's general manager.
The court thus
faces the problem that in the absence of any evidence on
how
the plaintiff gets to “10% - 18%”, this is speculative.
[123]
Did the
plaintiff, for instance, bring financial statements and other
evidence that profit varies between 10% - 18%, and the expenses
it
incurred as a result of the breach (for instance retrenchment and the
removal of the equipment) the court would be inclined
to make a
finding of at least a loss of 10% of the profit,
[67]
plus the wasted expenditure. This would be based on the case of
Stolte v
Tietze
[68]
where the court stated that
if there is evidence that
some damages have been sustained, but it is difficult or almost
impossible to arrive at an exact estimate
thereof, the court must
endeavour, with such material as is available, to arrive at some
amount, which in the opinion of the court
will meet the justice of
the case.
[124]
Or
Esso
Standard SA (Pty) Ltd v Katz
[69]
the court stated
It is not possible,
however, to ascertain with mathematical accuracy […] and it
accordingly behoves me to make an estimate
based on an average price
that will not be unfair to either party.
[125]
However, the problem is not that I cannot make an accurate
mathematical calculation based on the viva voce
evidence of
Holdstock. The problem is that if I do so, it would be based on
fragile evidence. It is not difficult for a plaintiff
to prove its
profit. Without referring to facts to support its claim, a mere say
so cannot be regarded as proof of profits between
10% -18%.
[126]
I, therefore, find that the plaintiff’s damages are the loss of
profit (plus wasteful expenditure
incurred due to the breach of the
contract), but that plaintiff consequently did not prove its damages
sufficiently for the court
to award it.
# Costs
Costs
[127]
This leaves the issue of costs. The defendant asks for
attorney-client costs. In light of the fact that
plaintiff was
successful in its claim for breach of contract, I see no reason to
deviate from party-to-party costs.
# ORDER
ORDER
[128]
Therefore, the following order is made:
1.
The claim is dismissed with costs.
WJ
du Plessis
Acting
Judge of the High Court
Delivered:
This judgement is handed down electronically by uploading it to the
electronic file of this matter on CaseLines. As a
courtesy gesture,
it will be sent to the parties/their legal representatives by email.
Counsel
for the plaintiff: Mr B Bester
Instructed
by: Van der Merwe Inc Attorneys
For
the defendant: Mr A du Plooy
Instructed
by: Richards Attorneys
Date
of the hearing: 12 & 13 April 2022
Date
of judgment:10 May 2022
[1]
The
matter was heard online on the Microsoft Teams platform. The court
requested from the parties to ensure the integrity of the
online
witness testimony of the witnesses. Both parties assured that the
witnesses will testify alone in room. This was accepted
by both
counsel.
[2]
Par
4.2.1 of defendant’s plea.
[3]
Par
4.2.1 of defendant’s plea.
[4]
Email
from Beukes sent to Eugene Coetzee dated 15 March 2019.
[5]
Perhaps
to clarify for future generations, who hopefully will not sit with
this problem, “loadshedding” can be described
as a
period of time when electricity is switched off in certain areas at
certain times as to relieve the overload the national
electricity
grid who cannot keep up with the demand due to various failures of
the national electricity provider, ESKOM.
[6]
See
also in this regard the emai of José Cosme (trustee) at
CaseLines 21-5 that states “They do their patrols, but
I
suspected last week that night shift wasn’t and I asked the
day guards and then suddenly I saw a night guard patrolling
again
however I believe their route was also changed so then you don’t
see them as expected anymore”.
[7]
At
CaseLines
021-15.
[8]
See
also correspondence between management of EC Security and the Body
Corporate at 021-14 on CaseLines.
[9]
See
also the email of Jose at CaseLines 021-5 that clarifies to the body
corporate that the guards “will only do security
according to
their grading. I believe we have grade “D” security
guards. Not sure if we have been upgraded, as the
guards have been
the same for a while. As for that, they only operate entries and
exit points. That is their main function. We
have them patrol the
complex as well. That is actually all they get paid to do.”
[10]
Jacques
Du Plessis and others,
The
Law of Contract in SA 3e
,
vol Third edition (Oxford University Press Southern Africa 2017).
[11]
Ibid.
[12]
(429/98)
[2000] ZASCA 41
;
2000 (4) SA 795
(SCA);
[2000] 4 All SA 487
(A) (14
September 2000)
[13]
Par
15.
[14]
Oatorian
Properties (Pty) Ltd v Maroun
1973 (3) SA 779 (A).
[15]
R.
H. Christie and G. Bradfield,
Christie's
law of contract in South Africa
(2016) 637; see also
Bekker
v Schmidt Bou-Ontwikkelings CC
2007(1) SA 600 (C),
Standard
Bank of SA Ltd v Hand
2012(3) SA 319 (GSJ),
Hano
Trading CC v JR 209 Investments (Pty) Ltd
2013(1) SA 161 (SCA).
[16]
Van
Zyl v Rossouw
1976 (1) SA 773 (NC)
[17]
Godbold
v Tomson
1970(1) SA 61 (D).
[18]
Singh
v McCarthy Retail Ltd t/a McIntosh Motors
[2000] ZASCA 129
;
2000 (4) SA 795
(SCA)
[19]
Tuckers
Land and Development Corporation (Pty) Ltd v Hovis
1980 (1) SA 645 (A).
[20]
Du
Plessis and others,
The
Law of Contract in SA 3e
.
[21]
[2000] ZASCA 82
;
2001
(2) SA 284
(SCA) par 16.
[22]
In
other words, it is an “objective test”.
[23]
Metamil
(Pty) Ltd v AECI Explosives and Chemicals Ltd
1994 (3) SA 63
(A) 676I-J;
Van
Rooyen v Minister van Openbare Werke en Gemeenskapsbou
1978 (2) SA 835
(A) E at 845 in fine-846A.
[24]
GPC
Developments CC v Uys
[2017]
4 All SA 14
(WCC), relying on
North
Vaal Mineral Co.Ltd v Lovasz
1961(3)
SA 604 (T) at 606C.
[25]
2012
(4) SA 593
(SCA) par 18.
[26]
(106/2018)
[2018] ZASCA 176
;
[2019] 1 All SA 291
(SCA);
2019 (3) SA 398
(SCA)
(3 December 2018) at par 63.
[27]
Mora
ex persona would require that the defendant demand performance
unequivocal; provided a fixed and reasonable date for performance
and in a notice of intention to cancel.
Ponisammy
v Versailles Estates
(Pty) Ltd
1973 (1) SA 372
(A),
Ver
Elst v Sabena Belgian World Airlines
1983 (3) SA 637
(A),
Nel
v Cloete
1972 (2) SA 150 (A).
[28]
2014
(3) SA 394 (CC).
[29]
Par
1.
[30]
Par
56.
[31]
1937
AD 101
at 105.
[32]
1925
AD 173
at 198.
[33]
Dale
Hutchison, 'From bona fides to ubuntu: the quest for fairness in the
South African law of contract' (2019) 2019 Acta Juridica
99 100.
[34]
Ibid
100.
[35]
2007 (5) SA 323 (CC).
[36]
Napier
v Barkhuizen
2006 (4) SA 1
(SCA) par 13.
[37]
2007 (5) SA 323 (CC).
[38]
[2020] ZACC 13.
[39]
Paras
56 -72. See Leo Boonzaier, 'Contractual Fairness at the Crossroads'
(2021) 11 Constitutional Court Review 229 for a good
explanation of
how to interpret the most pertinent cases on this topic.
[40]
See
also
GPC
Developments CC v Uys
[2017] 4 All SA 14 (WCC).
[41]
Par
4.2.2 of the plea.
[42]
1989
(1) SA 967
(SAW).
[43]
At
972A.
[44]
At
974A.
[45]
At
974E.
[46]
[2010]
EWCA Civ 912
(30 July 2010).
[47]
Par
51.
[48]
From
par 121.
[49]
68
of 2008.
[50]
Section
22. Elizabeth de Stadler and Liezl Van Zyl, 'Plain-language
contracts: Challenges and opportunities' (2017) 29 SA Mercantile
Law
Journal 95 95; N. J. Melville,
The
Consumer Protection Act made easy
(2011) 160.
[51]
See
notice no 533 in
Government
Gazette
no 34400 of 27 June 2011.
[52]
Barkhuizen
v Napier
(CCT72/05)
[2007] ZACC 5; 2007 (5) SA 323 (CC); 2007 (7) BCLR 691 (CC).
[53]
Du
Plessis and others,
The
Law of Contract in SA 3e
.
[54]
ISEP
Structural Engineering and Plating (Pty) Ltd v Inland Exploration Co
(Pty) Ltd
1981 (4) SA 1
(A) at 8;
Culverwell
v Brown
1990 (1) SA 7
(A) at 25.
[55]
The
terms positive and negative interesse has a German origin (rather
than Roman). In Anglo-American law, the terms used is expectation
and reliance interest. Much has been written on this, see for
instance Lon Luvois Fuller and William R Perdue, 'The reliance
interest in contract damages: 2' (1937) 46 The Yale Law Journal 373,
Gerhard Lubbe, 'The assessment of loss upon cancellation
for breach
of contract' (1984) 101 S African LJ 616, Dale Hutchison, 'Back to
basics: Reliance damages for breach of contract
revisited' (2004)
121 South African Law Journal 51.
[56]
Du
Plessis and others,
The
Law of Contract in SA 3e
.
[57]
Tweedie
v Park Travel Agency (Pty) Ltd t/a Park Tours
1998
(4) SA 802
(W) at 808-9;
Masters
v Thain t/a Inhaca Safaris
2000 (1) SA 467
(W) at 474. Ibid.
[58]
Swart
v Van der Vyver
1970 1 All SA 486
(A);
1970 1 SA 633
(A) 643CE.
[59]
Combined
Business Solutions CC v Courier and Freight Group (Pty) Ltd t/a XPS
[2011] 1 All SA 10 (SCA).
[60]
Sandlundlu
(Pty) Ltd v Shepstone & Wylie Inc
([2011]
3 All SA 183
(SCA))
[2010] ZASCA 173
par 20.
[61]
V
ictoria
Falls & Transvaal Power Co. Ltd. v. Consolidated Langlaagte
Mines Ltd
.,
1915 A.D. 1
at 22.
[62]
Bonne
Fortune Beleggings Bpk v Kalahari Salt Works (Pty) Ltd
1973 (3) SA 739
(NC) at 743-4.
[63]
Holmdene
Brickworks (Pty) Ltd v Roberts Construction Co Ltd
1977 (3) SA 670
(A) at 687C–F.
[64]
Desmond
Isaacs Agencies (Pty) Ltd v Contemporary Displays
1971 3 SA 286 (T).
[65]
This
will be damages that flow from the contract itself, rather than from
the cancellation of the contract.
[66]
Bellairs
v Hodnett
1978 (1) SA 1109
(A) at 1140.
[67]
Emslie
v African Merchants, Ltd
(1908) 22 EDC 82
at 95.
[68]
1928
SWA 51 at 52.
[69]
[
1981]
3 All SA 135
(AD).
sino noindex
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