Case Law[2024] ZAKZDHC 23South Africa
Pinnacle Micro Proprietary Limited v Govender (D12090/2022; D12091/2022) [2024] ZAKZDHC 23 (14 May 2024)
High Court of South Africa (KwaZulu-Natal Division, Durban)
14 May 2024
Judgment
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# South Africa: Kwazulu-Natal High Court, Durban
South Africa: Kwazulu-Natal High Court, Durban
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## Pinnacle Micro Proprietary Limited v Govender (D12090/2022; D12091/2022) [2024] ZAKZDHC 23 (14 May 2024)
Pinnacle Micro Proprietary Limited v Govender (D12090/2022; D12091/2022) [2024] ZAKZDHC 23 (14 May 2024)
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sino date 14 May 2024
SAFLII
Note:
Certain
personal/private details of parties or witnesses have been
redacted from this document in compliance with the law
and
SAFLII
Policy
FLYNOTES
:
CIVIL
LAW – Duty of care –
Cybercrime
–
Respondents
contend applicant failed to take all necessary precautions to
safeguard against risk of cybercrime occurring –
Applicant
not aware incorrect banking details had been sent to respondent –
Respondent received banking details which
it should have been
suspicious about given its previous knowledge – Made payment
thoughtlessly without verifying that
changed banking details it
had recently received were correct – Applicant successful.
IN
THE HIGH COURT OF SOUTH AFRICA
KWAZULU-NATAL
LOCAL DIVISION, DURBAN
Case
no:
D12090/2022
In
the matter between:
PINNACLE
MICRO PROPRIETARY
LIMITED
APPLICANT
(Registration
Number: 1993/000917/07)
and
MORGANTHIREN
GOVENDER
RESPONDENT
(Identity
number: 6[...])
And
in the matter between:
Case
no:
D12091/2022
PINNACLE
MICRO PROPRIETARY
LIMITED
APPLICANT
(Registration
Number: 1993/000917/07)
and
K2K
INFORMATION SYSTEMS PROPRIETARY LIMITED
RESPONDENT
(Registration
Number: 2016/163868/07)
Coram:
Mossop J
Heard:
30 April 2024
Delivered:
14 May 2024
ORDER
The following order is
granted:
Case number
D12091/2022
1.
The relief claimed in Part A of the application is
granted and K2K Information Systems Proprietary Limited is directed
within 20
days of the granting of this order to disclose the
following information to the applicant in writing:
1.1
all applications for credit concluded between
itself and its customers over the six-month period immediately
preceding the date
of this order (the period);
1.2
all orders received by it over the period;
1.3
all invoices issued by it over the period;
1.4
all credit notes issued by it over the period;
1.5
all customers’ statements issued over the
period; and
1.6
a detailed analysis of K2K Information Systems
Proprietary Limited’s debtors and creditors over the period.
2.
In terms of Part B of the application, judgment is
entered against K2K Information Systems Proprietary Limited for
payment of the
amount of R158 474.50.
3.
Such judgment shall be joint and several with the
judgment entered against Morganthiren Govender under case number
D12090/2022 hereunder.
4.
Interest shall run on the judgment amount at the
rate of 7 percent per annum, as calculated from the date of demand to
the date
of payment, both dates inclusive;
5.
K2K Information Systems Proprietary Limited shall
pay the applicant’s costs:
5.1
On the scale as between attorney and client; and
5.2
On the magistrates’ court scale.
Case number
D12090/2022
1.
Judgment is entered against Morganthiren Govender
for payment of the amount of R158 474.50.
2.
Such judgment shall be joint and several with the
judgment entered against K2K Information Systems Proprietary Limited
under case
number D12091/2022 above.
3.
Interest shall run on the judgment amount at the
rate of 7 percent per annum, as calculated from the date of demand to
the date
of payment, both dates inclusive;
4.
There shall be no order as to costs in this
matter.
5.
The applicant’s attorneys shall not be
entitled to claim any fees from the applicant under this case number.
JUDGMENT
MOSSOP
J
:
Introduction
[1]
Before me are two
applications with consecutive case numbers, namely D12190/2022 and
D12191/2022. In each application the applicant
is the same, but the
respondents are different. Different, but not unconnected. Steyn J
was initially to hear the application with
case number D12091/2022.
That is an application in which, inter alia, a money judgment is
sought by the applicant against a principal
debtor. Case number
D12090/2022, which I was scheduled to hear on a later date, is an
application in which the applicant seeks
an identical money judgment
against a surety of the principal debtor.
[1]
Neither of the applications refers to the existence of the other and
judgment in each application is not sought jointly and severally
with
any other judgment that may be taken. What should be one application
has been cleaved in two by the applicant’s attorneys
and these
two applications are the result.
[2]
Steyn J and I agreed that the application that I was scheduled to
hear
would be advanced to the day upon which Steyn J was to hear the
application before her, but that I would hear both applications
on
that earlier date, and the parties were notified accordingly.
Representation
[3]
When the applications were called, Ms A Vorster appeared for the
applicants
in both applications. Mr Morganthiren Govender (Mr
Govender) is the surety in the application with case number
D12090/2022 and
he appeared in person to argue his matter. He also
stated that he appeared on behalf of the principal debtor in case
number D12091/2022,
namely K2K Information Systems Proprietary
Limited (K2K). Mr Govender disclosed that he is one of two directors
of K2K, the other
being his daughter.
[4]
Mr Govender, unsurprisingly, was not aware that a juristic entity
such
as a private company can only be represented in legal
proceedings in the high court by a duly qualified legal
representative. He
indicated that the reason that he wished to
represent K2K was because neither he nor K2K could afford legal
representation. He
stated the he, with some assistance, had drawn the
answering affidavits in both applications which were essentially
identical,
because the facts were entirely within his personal
knowledge.
[5]
Having pointed out the prohibition to Mr Govender, I sought Ms
Vorster’s
views on the matter. She, generously, indicated that
she was content to allow Mr Govender to represent K2K.
[6]
The general principle is
that a person in the position of Mr Govender, who himself is not
legally qualified,
has
no right to address a high court on behalf of a juristic entity.
[2]
That is settled law. But, in certain circumstances, this rule may be
relaxed. As was said by Ponnan JA in
Manong
& Associates (Pty) Ltd v Minister of Public Works and another
:
[3]
‘
The
main reasons for relaxing the rule are, I suppose, obvious enough: a
person in the position of the controlling mind of a small
corporate
entity can be expected to have as much knowledge of the company's
business and financial affairs as an individual would
have of his
own. It thus seems somewhat unrealistic and illogical to allow a
private person a right of audience in a superior court
as a party to
proceedings, but deny it to him when he is the governing mind of a
small company which is in reality no more than
his business
alter
ego
.
In those circumstances the principle that a company is a separate
entity would suffer no erosion if he were to be granted that
right.
There may also be the cost of litigation which the director of a
small company, as well acquainted with the facts as would
be the case
if a party to the dispute personally, might wish to avoid. Such
companies are far removed from the images of gigantic
industrial
corporations which references to company law may conjure up.’
[4]
I
agree with this reasoning.
[7]
If the rule was to be inflexibly applied in this matter, the
application
against K2K would have had to be adjourned for the
purpose of permitting it to attempt to raise funds for a legal
representative
and then to properly instruct that legal
representative. The costs in a matter where the amount in dispute is
within the magistrates’
court jurisdictional limit would
unnecessarily increase. Mr Govender indicated that he wished to avoid
such costs and thus acted
in person. That is a consideration alluded
to by Ponnan JA in the extract referred to above.
[8]
The application to represent K2K was made informally from the bar by
Mr
Govender. Had I insisted on a formal application to permit such
representation, the matter would likewise have had to be adjourned
and the costs would also have increased.
[9]
Mr Govender confirmed
that, with the assistance of his niece, a law student, he had
prepared the opposing papers, including the
heads of argument that he
had delivered within the prescribed time period. In this, he
established himself to be entirely competent
and I was satisfied that
he had the ability to advance the defence of K2K. In the exercise of
my discretion,
[5]
I accordingly
permitted Mr Govender to represent K2K.
The
dispute
[10]
The applicant is, inter alia, a supplier of information
technology hardware. In the
two applications that it has brought, it
seeks money judgments against both the respondents in the amount of
R158 474.50
. In the notice of motion
in which judgment is sought against K2K, that relief is sought as
part B. Part A is a demand for information
and documents arising out
of a cession by K2K of its book debts to the applicant. The identical
relief framed in part B is sought
against Mr Govender in the other
application.
[11]
K2K describes itself in
the signature strap ever present on its emails, a number of which are
attached to the papers, as being ‘IT
Professionals’. In
similar fashion, Mr Govender describes himself in the signature strap
to his emails as being an ‘IT
Consultant’. K2K required a
computer server
[6]
(the server)
for a client and inquired about acquiring it from the applicant. K2K
had a long trading relationship with the applicant
covering several
years. Immediately prior to the dispute over the server that has led
to these two applications, K2K had ordered,
and paid for without
incident, another server from the applicant (the earlier server).
[12]
Ultimately, K2K acquired the server that is the focal point of these
two applications from
the applicant. Under what circumstances this
occurred is the basis of the dispute between the parties. The
applicant claims that
K2K paid it a deposit but did not pay it the
full purchase price and the amount that is claimed by it in the two
applications is
the balance of the outstanding purchase price.
[13]
There is a dispute as to when the sale of the server occurred. K2K
and Mr Govender claim
that it arose from events in October 2019 (the
October transaction) while the applicant contends that it occurred in
November 2019
(the November transaction). That would appear to
generate a dispute of fact, but the dispute is more apparent than
real. This will
become evident if the competing allegations are
considered chronologically. That means commencing the story not with
the applicant’s
version but with K2K and Mr Govender’s
version of events.
The
October transaction
[14]
At all relevant times, Mr Govender acted on behalf
of K2K. He states that he first contacted the applicant on 20
September 2019
regarding the acquisition of the server. He initially
dealt with a representative of the applicant, Mr Thabo Matela (Mr
Matela),
but over the course of the ensuing discussions with the
applicant, he also had dealings with other employees of the
applicant,
which included Mr Christopher de Vries (Mr De Vries).
[15]
The discussions between the parties seem to have
occurred in the form of an exchange of multiple emails. These emails
have been
put up and they demonstrate that there was undoubtedly
contact between Mr Govender and bona fide representatives of the
applicant.
But from these emails it is also apparent that at some
stage, notably towards the end of the discussions when payment was
being
considered, a third party (the fraudster) joined the electronic
conversation. The fraudster was unconnected to the applicant, K2K
and
Mr Govender. How this occurred is never explained by either party. Mr
Govender mentions that it occurred but does not develop
the point
beyond that.
[16]
Mr Govender claims that he was not aware that,
eventually, he was communicating not with the applicant’s
representatives but
only with the fraudster. The applicant was also
not aware that Mr Govender was communicating with the fraudster
because it,
for obvious reasons, never received the fraudster’s
emails: only K2K and Mr Govender did. Mr Govender was thus misled
into
believing that he had reached an agreement with the applicant
for K2K to purchase the server for an amount of R318 474.56.
According to him, either Mr Matela or Mr De Vries then requested K2K
to make payment of that amount by electronic funds transfer
to the
applicant within 24 hours of receipt of the quote. Mr Govender states
that in compliance therewith, he made that payment
on behalf of K2K
on 11 October 2019. The payment was made into a bank account that he
believed was the applicant’s bank account.
According to him,
the banking details that he relied upon to make the payment:
‘…
had
been emailed to me by both Mr Christopher De Vries and Mr Thabo
Matela.’
[17]
Having ostensibly made the payment, K2K awaited
delivery of the server. When this did not occur, Mr Govender made
repeated inquiries
with the applicant about when it would be
delivered and was ultimately advised on 5 November 2019 that delivery
could not occur
because payment had not yet been received by the
applicant. He explained to the applicant’s representative that
he had made
payment but then came to the realisation that:
‘…
the
email containing the Applicant’s bank details had been
intercepted by a fraudster and altered to reflect the fraudster’s
bank account details, resulting in the funds being electronically
transferred to the fraudster’s bank account as opposed
to the
Applicant’s bank account.’
No
server was thus delivered to K2K by the applicant arising out of the
October transaction.
The
November transaction
[18]
The applicant states that it has no knowledge of the October
transaction. In stating that,
it does not appear to deny that K2K
made contact with it as alleged by Mr Govender in September and
October 2019, but it denies
that it entered into any agreement with
K2K with regard to the server during that period. It also denies that
it gave K2K its banking
details. There was no need for it to do this
as K2K already had those details and had used them to pay for the
earlier server.
The applicant does not appear to dispute either that
during the course of discussions with K2K, the fraudster intercepted
the communications
and K2K was deceived into making payment to the
fraudster, but it denies that it contributed in any way to that
occurring, nor
did it know, as previously explained, that this had
occurred. The applicant relies, instead, upon the events that form
the November
transaction.
[19]
The applicant explains further that due to the fraud, the unfortunate
reality was that K2K
had lost the money that it had paid to the
fraudster but still required a server for its client, which had
already paid it for the hardware. K2K was
accordingly in a difficult position and was under pressure from its
client to acquire
the server and to get it installed and up and
running. Hence the need for the November transaction to be concluded,
and concluded
urgently, because of the pressure placed on K2K by its
client.
[20]
In agreeing to the November transaction with K2K,
the applicant insisted on its regular procedures being followed
despite the urgency
of K2K’s position. It accordingly required
its standard documentation to be completed by K2K. That documentation
was, indeed,
completed, and it is that documentation that the
applicant has presented in support of its claim against the
respondents.
[21]
The first document presented is an ‘Application
for Dealership’ form (the application form). This document had
to be
completed by K2K because it was envisioned that it would
potentially become a reseller of the applicant’s products. That
document is comprised of six sections, commencing with section A, and
ending with section F. Section A required the furnishing of
the
details of K2K, such as its physical address, its postal address,
email addresses and the like. It also required the
disclosure
of the particulars of its principals and required the provision of
trade references. Section B required that K2K’s
directors
provide information regarding their spouses. Section C contained an
acknowledgement by K2K that all transactions would
be performed in
accordance with the applicant’s terms and conditions as
published on its website. Section D dealt with a
cession of book
debts by K2K to the applicant. I pause here to mention that the
relief claimed in Part A of the application under
case number
D12091/2022 relates to this cession and is sought to allow the
applicant to put it into effect. Ms Vorster explained
that this was a
form of security that would assist in ensuring that the applicant was
paid in the event of the court granting judgment
against K2K as
prayed. Section E was the deed of suretyship signed by Mr Govender
and section F was a list of assets owned by him.
Other documents came
to be attached to the application form. These were documents that K2K
was asked to supply, such as copies
of the personal identity cards of
K2K’s directors, CIPC records pertaining to K2K, and its VAT
registration documents. Also
attached to the application form was the
applicant’s terms and conditions of sale.
[22]
Not all the sections of the
application form required signatures. Sections A and F did not. The
remaining sections required signatures
and dates to be inserted.
Those sections that required signatures were, indeed, signed.
Sections B and C are dated 6 November 2019
while sections D and E are
dated 11 November 2019.
[23]
The second document
presented by the applicant is the invoice that it generated in
respect of the server. It reveals that the purchase
price of the
server, and an installation fee, came to the amount of R318 474.50,
including VAT.
[7]
The applicant
states in its founding affidavit that the invoice is dated 11
November 2019. This is incorrect, for it is, in truth,
dated 20
November 2019.
[24]
The third document relied upon by the applicant is
its delivery note recording that the server was delivered on the same
day that
the invoice was generated, 20 November 2019, and that it was
received on behalf of K2K by one Antonio Dawson.
[25]
The fourth document presented is the applicant’s
account statement in respect of K2K, which is dated 31 May 2022. It
details
that an amount of R160 000 was paid to the applicant by
K2K on 20 November 2019, the date upon which the server was delivered
to K2K, and that the balance then outstanding was the amount of
R158 474.50, being the amount claimed from the respondents.
[26]
The final document presented by the applicant is a
certificate of balance confirming that the amount owed by K2K to the
applicant
is R158 474.50.
[27]
Despite the apparent urgency of the situation
insofar as K2K was concerned, the applicant was cautious about doing
business with
it. Accordingly, on 18 November 2019, a representative
of the applicant addressed an email to K2K (the 18 November email)
setting
out additional terms upon which the applicant would agree to
the November transaction with it, which included the following:
‘
2.
50% = R159,237.28 Incl. VAT, payable in advance, to reflect and clear
the Pinnacle
KZN bank account.
3.
Balance of the 50% = R159,237.28 Incl VAT will be processed on terms,
conditional
to the below mentioned:
…
(e)
Payable 50% = R159,237.28 Incl VAT = on or before Friday, 20
th
December 2019 (2019-12-20)’
K2K was accordingly
required to first pay a deposit of 50 percent of the cost of the
server and was given 30 days to pay the balance
of the purchase
price. It is common cause that it did not pay the balance.
[28]
The applicant records that Mr Govender replied to
the 18 November email the same day and said that he had R160 000
in cash,
slightly more than the 50 percent deposit required by the
applicant, and wanted to go immediately to the applicant’s
Durban
branch and pick up the server. The R160 000 was, however,
only paid two days later, and it was on that basis that the applicant
and K2K did business and the server was delivered to K2K. It is this
payment that is reflected in K2K’s account statement
with the
applicant. The applicant submits that implicit in the fact that
business was done is that K2K accepted the contents of
the 18
November email and agreed to the further terms imposed by the
applicant.
The alleged disputes
of fact
[29]
The respondents, in their identical heads of
argument submitted in both applications, assert that there are
disputes of fact that
cannot be resolved on the papers. I do not see
things that way. It appears to me that both versions are quite
capable of being
considered without any conflict of fact arising.
This is because they are not exclusionary, but complementary,
versions and seem
merely to cover different moments in the same
story.
The applicant’s
case
[30]
A seamless narrative, objectively verifiable by
reference to documents, has been presented by the applicant. There is
no dispute
that the applicant and K2K agreed on the price of the
server as being
R318 474.50, including VAT,
or
that the applicant supplied K2K with the server on 20 November 2019.
It is also not disputed that all that K2K paid the applicant
was the
amount of R160 000. The only issue to be determined is whether K2K
and Mr Govender have a valid defence.
The respondents’
common defences
[31]
The respondents raise four identical defences in each of the
applications. Those defences are
best described by Mr Govender
himself, who is the deponent to the answering affidavit in both
applications:
‘
This
affidavit is filed to set out my opposition to the Application on the
basis that (1) the Applicant had a duty to exercise sufficient
care
in the conduct of the transaction to warn the Respondent of the
dangers of Business email compromise (“BEC”) and
communicate its bank details in a safe manner; (2) the written
agreement (“dealership agreement”) was entered into
after
the agreement had been concluded in respect of the transaction at
hand and payment subsequently effected; (3) the conduct
of the
Applicant and ongoing investigations regarding the BEC incident; and
(4) the debt has subsequently prescribed.’
The
first defence
[32]
The respondents contend that the applicant failed
to take all necessary precautions to safeguard against the risk of a
cybercrime
occurring, ought to have warned them of the dangers of
business email compromise, and ought to have communicated its banking
details
to K2K in a more secure manner. Mr Govender states that:
‘
The
Applicant owed me a duty of care and should have warned me of the
dangers of cyber-hacking, spoofing of emails and that PDF
documents
containing sensitive information (bank details) are not always
secure. Prior to this incident, I was unaware of the prevalence
of
BEC.’
[33]
Whether
a duty of care exists is a matter for judicial determination
requiring the assessment of public or legal policy criteria
that are
consistent with our constitutional norms.
[8]
I
n
Minister
of Safety and Security v Van Duivenboden,
[9]
the court held that:
‘
When
determining whether the law should recognise the existence of a legal
duty in any particular circumstances what is called for
is not an
intuitive reaction to a collection of arbitrary factors but rather a
balancing against one another of identifiable norms.’
[34]
The facts of this matter demonstrate that K2K, and
Mr Govender, are themselves involved in the sphere of information
technology.
As indicated earlier, both acknowledge this fact in their
respective email signature straps. Neither of them therefore may
claim
that they were babes in the wood, venturing for the first time
into matters involving information technology. They are both involved
in the same area of enterprise, yet they submit that they were
entitled to be warned by the applicant of the commonly known dangers
in that area of enterprise.
[35]
Had the respondents had no experience or
expertise in information technology matters, or had business email
compromise been a rare
phenomenon, then there may perhaps have been
some substance to their submissions about being owed a duty of care
by the applicant.
But that is not the case here. I cannot conceive
that right thinking members of the community would require
information technology
practitioners to be warned about a commonly
occurring crime within their own area of expertise. Moreover, Mr
Govender did not state
that he did not know of the existence of
business email compromise - he stated that he did not know of its
prevalence. I find this
to be entirely unlikely. Given his area of
expertise, he cannot but have been aware of the frequency of
occurrence of cybercrime
generally, as most ordinary citizens of this
country are. In argument, Mr Govender candidly indicated from the bar
that he knew
of the phenomena, but never thought that it would happen
to him.
[36]
As
regards a duty of care being owed to Mr Govender personally, the
applicant points out that he was not the applicant’s client.
It
therefore did not owe him personally any duty of care. K2K was its
client. K2K is a private company with its own legal personality.
[10]
Mr Govender was not K2K but was merely its representative. That being
the case, it is not clear why the applicant personally owed
him a
duty of care. In my view, it did not. Nor did it owe K2K that duty of
care.
[37]
In neither of the applications is evidence adduced
about the activities of the fraudster, other than the allegation that
he began
communicating directly with Mr Govender. How this occurred,
when it occurred, and where it occurred is not addressed at all and
no attempt is made to explain the interception of the electronic
conversation, or the mechanics of the fraudster’s conduct.
The
answers to these issues may have some relevance to the prospects of
the respondents’ defence.
[38]
An email is created on a computer, or another
electronic device, using a program designed for that purpose. Most
computer users
will be familiar with such a program, such as
Microsoft Outlook, which is a popular and pervasive program designed
for the sending
and receiving of emails. The email message to be sent
is created in that program. Where it is to be sent requires an
appropriate
address to be added. Generally, all email addresses have
three component parts to them: the username, which comes before the
‘@’
symbol, the ‘@’ symbol, and the domain
name, which appears after the ‘@’ symbol. When the
message is sent,
it is subjected to certain protocols and then sent
to a sending server. The sending server locates the receiving server
to which
the email is addressed and delivers it via the internet to
the intended address. The recipient will then be notified of its
arrival
and will be able to retrieve it using, for example, a program
such as Microsoft Outlook.
[39]
The process of email transmission and reception
accordingly has several stages, some on the sender’s side and
some on the
recipient’s side. Each stage, notionally, may be
vulnerable to hacking. The point at which such hacking occurs is
accordingly
of some legal significance. It seems to me that if the
point of interception occurred on the sender’s side of the
communication
chain for whatever reason, including inadequate
security, then there is no fault on the part of the receiver, nor can
there be
any liability visited upon it for the consequences of such
interception. The same reasoning would apply if the point of
interception
was on the recipient’s side.
[40]
That realisation exposes the difficulty inherent
in this defence. No attempt has been made to analyse where the email
communications
were intercepted. I have no understanding of where the
entry point was at which the fraudster gained access to K2K’s
electronic
conversation with the applicant. It is just as possible
that it occurred on the side of K2K as it is on the side of the
applicant.
[41]
As to whether the applicant was required to
take steps to ensure that cybercrime did not occur, it is not
possible to make such
a finding in the absence of evidence that
access was gained through a stage of communication controlled by the
applicant. There
is, in any event, no evidence that it did not do so.
There is simply a general allegation, unsupported by any facts, that
it did
not do so. The fact that the fraudster managed to interpose
himself into the communications does not mean that the applicant did
not take any steps to prevent this from occurring.
[42]
Mr Govender argues further that the applicant
ought:
‘…
to
implement adequate security measures to safeguard against harm from
occurring.’
What those measures ought
to have been are not revealed by him.
[43]
Mr Govender contends further that the applicant
sent its banking details to K2K electronically but that the
communication was intercepted
and substituted with the banking
details of the fraudster. He, however, puts up no proof of the fact
that the applicant ever made
such a communication to him. He does put
up four pages of email communications, covering the period 8 to 11
October 2019, where
banking details feature, and he puts up a further
document which purports to be confirmation of the applicant’s
banking details
at a commercial bank, Nedbank Limited (Nedbank),
issued by Nedbank. But it is apparent that this communication was not
with the
applicant, but with the fraudster.
[44]
It is possible to be certain about this for
several reasons. I earlier referred to the component parts of an
email address. The
applicant states that it uses the domain name
‘pinnacle.co.za’ on all its email accounts. The email
communications
from 8 to 11 October 2019, immediately prior to the
payment made by K2K on 11 October 2019, are alleged by the
respondents to be
communications with the applicant’s
representatives. They were not. They were communications with the
fraudster. This is
known because the messages sent to K2K, and
responded to by Mr Govender on its behalf, did not bear email
addresses with the domain
name ‘pinnacle.co.za’ but used
the domain name of ‘pi
r
nnacle.
com
’
(underlining added). The letter ‘r’
was added before the first letter ‘n’ in the word
‘pinnacle’.
The suffix of the domain name was also
different: the suffix ‘.com’ was now being used and not
‘.co.za’.
Mr Govender was thus not communicating with the
applicant’s representatives when he used that domain name. He
ought to have
realised this. Simply looking at the email address
would have alerted him.
[45]
The only reference to banking details in the chain
of emails put up by the respondents is to be found in an email dated
11 October
2019, which was ostensibly sent to K2K by Mr Matela who,
as previously noted, is, in fact, employed by the applicant. That
email
reads as follows:
‘
Hi
Morgan
Please see attached quote
and banking details for payment.
This price is valid for
today, I managed to get discount for you.
Kind regards’
The email address from
which that email came was ‘T[...].
com
’ at 04h54.
Five hours later, at 09h56, a further email came from the address
‘c[...].
com
’, confirming the delivery date of the
server:
‘…
providing
you confirm order today and make payment accordingly into our Nedbank
account.’
Again, the incorrect
domain names were used.
[46]
The Nedbank document that confirmed the banking
details into which K2K was to make payment provides further evidence
that K2K was
not making payment to the applicant. The applicant’s
name is ‘Pinnacle Micro Proprietary Limited’. The
certificate
of banking details allegedly provided by Nedbank reflects
the account holder as being ‘Pinnacle (Pty) Ltd’. That is
not the name of the applicant. If the entity with that name was paid,
then the applicant was not paid.
[47]
All the information supplied to Mr Govender
regarding the bank account into which payment had to be made was
supplied not by the
applicant but by the fraudster. The applicant did
not send out its banking details because K2K already had them and had
made payment
to it in respect of the earlier server it ordered prior
to the events in question. Moreover, the applicant does not bank at
Nedbank,
but at First National Bank. K2K and Mr Govender knew this,
because of the prior payment K2K made into that account. An email
sent
from the fraudster, but which purported to come from Mr De Vries
on 8 October 2019, stated the following:
‘
Payment
well received. We notice you are still paying into our account please
note that this account will be close kindly ensure
all further
payment are remitted into Pinnacle Pty Ltd Nedbank account, find
attached copy of bank confirmation letter.’
Besides the email being
addressed to Mr Govender, there are two other addressees to the
email: both of those addressees used the
domain name ‘pi
r
nnacle.
com
’
and were thus addresses utilised by the fraudster.
[48]
The point taken by K2K and Mr Govender that the
applicant supplied its banking details in an unsafe manner has no
basis in fact.
[49]
In
their separate but identical heads of argument, K2K and Mr Govender
draw attention to
Hawarden
v Edward Nathan Sonnenbergs Inc
[11]
and claim that the same finding made in that matter ought to be made
in this matter. In
Hawarden
,
the defendant, a large firm of attorneys, had sent banking details
electronically to the plaintiff that were intercepted by fraudsters.
The firm of attorneys were held liable when payment was made by the
plaintiff into the fraudsters’ bank account. The distinguishing
feature between these two matters, however, is that in
Hawarden
,
there was evidence that the defendant had communicated its banking
details to the plaintiff, whilst in this matter there is no
evidence
that the applicant ever provided its banking details to K2K or to Mr
Govender.
[50]
Hawarden
is the
latest reported matter on the issue of business email compromise. But
it is not the only one. In
Fourie
v Van der Spuy
,
[12]
a conveyancer paid funds into a fraudster’s bank account after
receiving details of the account to be paid from an email
that had
been sent by the fraudster. The fraudster had intercepted the email
conversation between the conveyancer and the client.
The conveyancer
was held liable, inter alia, because the banking details had not been
verified. In
Gerber
v PSG Wealth Financial Planning (Pty) Ltd
,
[13]
a client of PSG had his email account hacked by fraudsters who then
impersonated the client and obtained payment of the client’s
investment to themselves. This was achieved by the fraudsters getting
PSG to update the client’s banking details from Nedbank
to
First National Bank, where they banked. Unlike in
Fourie
,
PSG did verify the banking details but did not otherwise act in
accordance with its own internal protocols. It was held liable
for
their client’s loss.
[51]
The facts of this matter are different from those
in the matters just discussed. For a start, the matters discussed all
involved
professional bodies that owed a fiduciary duty to their
clients. The applicant owed no such duty to K2K or to Mr Govender.
But
what does emerge is the desirability of confirming banking
details before making electronic payments. In my view, it does not
matter
what the standing of the parties is: if a payment in a
substantial amount is to be made electronically, the person making
the payment
should verify the details of the bank account into which
payment is to be made. It is a matter of common sense. In this
instance,
K2K received banking details about which it should have
been suspicious, given its previous knowledge of the applicant’s
banking affairs but made the payment demanded thoughtlessly without
verifying that the changed banking details that it had recently
received were correct. That verification could have been easily done
by contacting the applicant telephonically or by contacting
the bank
concerned. The applicant was not aware that incorrect banking details
had been sent to K2K, so there was nothing that
it could have done.
If parties are not vigilant and warning signs are not considered and
if payment is made without verification,
then there may be no way for
the party making payment to avoid the catastrophic consequences of
its own decision.
The second defence
[52]
The second defence raised by the respondents
is that the documentation relied upon by the applicant had been drawn
up and completed
after the October transaction had run its course and
after payment had been made by K2K, albeit to the incorrect party.
What is
alleged is that the documentation, while brought into
existence in November 2019, was intended to cover the October
transaction.
Implicit in this version is that the applicant
acknowledged the validity of the October transaction.
[53]
There is no evidence of this acknowledgment, and
the applicant has consistently dismissed any allegation of an
agreement arising
out of the October transaction. Indeed, there is
evidence that it was not the case. Given his reliance on the
intercession of the
fraudster, Mr Govender must and does acknowledge
that only the fraudster, and not the applicant, was paid arising out
of the October
transaction. That being the case, the applicant would
have no interest in creating and formalising documentation relating
to that
transaction. The applicant has consistently contended that
there was no agreement with it in October and that it received no
payment
arising out of the October transaction. In other words, why
would the applicant formalise a transaction that it did not
recognise,
and which held no benefit for it? The effect of such an
agreement would be that the applicant would have to deliver a server
without
receiving payment for it. The proposition must simply be
stated to be rejected.
[54]
The applicant has admitted that it received
R160 000 from K2K on 20 November 2019. The respondents agree
that this is what
was paid to the applicant. Thus, despite not
recognising the November transaction, the respondents concede that
K2K made a payment
to the applicant in November 2019. Why this
payment was made on their version is not explained by them. On their
version, nothing
would be due: the full price had been paid and the
documentation prepared by the applicant related to that very
transaction.
[55]
This payment is destructive of the premise upon
which the October transaction is based, which according to the
respondents, was
a complete transaction in respect of which the
agreed purchase price was paid in full. The payment of the R160 000
either means
that K2K agreed to pay R160 000 more than the
server was worth (having already paid R318 474.56) or that the
applicant agreed
to sell the server to K2K for half its value,
because the sum of R160 000 is the only payment that the
applicant ever received
for the server, which was valued at
R318 474.50
. The respondents have not
suggested that either proposition applies. The payment of R160 000
made on 20 November 2019 by K2K
is therefore unexplained if the
October transaction is accepted as being the true transaction. It is
explained, however, if the
true transaction is accepted as being the
November transaction.
The third defence
[56]
This defence is more a complaint than a legal
defence. Mr Govender is dissatisfied that the applicant’s
accounts department
did not inform him immediately that payment had
not been made to it. He is also unhappy with the applicant’s
promise to investigate
what happened. This may be a failing on the
applicant’s behalf. It may demonstrate that the applicant’s
accounts department
took its eye off the ball for a moment. It
clearly did not realise that no order had been placed with the
applicant and that no
payment had been made to it either. I can
understand Mr Govender’s frustration. But the fact of the
matter is that the applicant
was not paid, a fact conceded by Mr
Govender, and until it was paid, it was under no obligation to
deliver the server.
The fourth defence
[57]
It is apparent that K2K and Mr Govender rely upon
the October transaction for the defence of prescription. They first
assert in
their respective answering affidavits that the period of
prescription began running on 11 October 2019, that being the date of
the applicant’s final quotation regarding the price of the
server. The respondents assert further that the application was
served upon them on 17 November 2022, more than three years after 11
October 2019, and that the matter has therefore become prescribed.
A
quotation has been put up by the respondents. But it is apparent that
it is a quotation from the fraudster and not the applicant.
This can
be determined by virtue of the fact that it is in the amount of R318
474.56, the amount fixed by the fraudster, and which
varied from the
actual price charged by the applicant by 6 cents. Moreover, as Mr
Govender conceded in argument, that quotation
had come from the email
address used by the fraudster.
[58]
However, in their heads of argument, this version
is deviated from by the respondents, and a fresh allegation is made
that they
were notified by a representative of the applicant on 5
November 2019 that payment had not been received and that
prescription
began to run from this date and was therefore complete
by 4 November 2022. On this argument, the debt had also become
prescribed.
This version does not appear in the answering affidavit.
[59]
It is common cause that the applicant never
supplied K2K with a server in October 2019. It may well have
contemplated doing so,
and it may even have wanted to do so, but the
reality is that it still had the server in its possession on both 11
October 2019,
being the date of the fake, final quotation, and on 5
November 2019, being the date upon which K2K and Mr Govender were
advised
that payment had not been made to the applicant. There was
thus no complete transaction between K2K and the applicant and no
debt
arose therefrom. There was accordingly nothing that could have
prescribed.
[60]
Given that Mr Govender admitted that he had agreed
to the terms contained in the 18 November email, prescription would
only have
been completed by 19 December 2022 and the application
papers were served on the respondents on 17 November 2022, well
before then.
The point of prescription arising out of the October
transaction is accordingly without any merit.
Additional
defences
[61]
In their individual heads of argument, the
respondents raised additional defences not raised in their answering
affidavits. Given
Mr Govender’s lack of legal training, he may
again not personally have known that defences must be raised on
affidavit and
not in heads of argument. Rather than penalise him for
such assumed lack of knowledge, I shall accordingly briefly consider
these
additional defences.
[62]
The
respondents claim that the applications ought to have been brought in
the magistrates’ court. This point seems to have
been taken
because of the quantum of the applicant’s claim and because in
terms of the application form, K2K consented to
the jurisdiction of
the magistrates’ court. However, in terms of
s 21
of the
Superior Courts Act 10 of 2013
, a high court
has
jurisdiction over all persons residing within its area of
jurisdiction. Mr Govender is resident in Durban, and K2K’s
registered address is also in Durban.
In
Standard
Bank of SA Ltd and others v Mpongo and others
,
[14]
in deciding whether a high court could refuse to entertain a matter
that fell within the jurisdiction of a magistrates’ court,
the
Supreme Court of Appeal held that:
‘
(1)
The
High Court must entertain matters within its territorial jurisdiction
that fall within the jurisdiction of a Magistrates’
Courts, if
brought before it, because it has concurrent jurisdiction with the
Magistrates’ Court.
(2)
The
High Court is obliged to entertain matters that fall within the
jurisdiction of a Magistrates’ Court because the High
Court has
concurrent jurisdiction.’
[15]
[63]
The fact that K2K consented to the jurisdiction of
the magistrates’ court does not mean that the applicant was
obliged to
litigate out of that court. The applicant is
dominus
litus
and can choose the court out of
which it wishes to litigate and is not necessarily obliged to
litigate out of a court consented
to. Where there is concurrent
jurisdiction, an applicant may therefore choose which court to
approach.
[64]
A further defence raised by K2K and Mr Govender is
that the applicant’s founding affidavits were commissioned by a
police
official holding the rank of constable. Mr Govender submits
that only police officials who hold the rank of captain and above are
commissioners of oaths. This, so he claims, arises from the
provisions of the Justices of the Peace and Commissioners of Oaths
Act 16 of 1963 (the Act). In the circumstances, he contends that the
founding affidavit has not been properly commissioned and
is
accordingly defective.
[65]
The respondents are, unfortunately, entirely
mistaken in this belief. Sections 5 and 6 of the Act read as
follows:.
‘
5(1)
The Minister may appoint any person
as
a
commissioner of oaths for any area fixed by the Minister.
(2)
Any commissioner of oaths so appointed
shall hold office during the Minister's pleasure.
6.
The Minister may, by notice in
the
Gazette,
designate the holder of any office as a
commissioner of oaths for any area specified in such notice, and may
in like manner withdraw
or amend any such notice.’
[66]
Government Notice 903, published in
Government
Gazette
19033 on 10 July 1998 (as
amended from time to time), designates who are commissioners of
oaths. Item number 63 of that Notice reads
as follows:
‘
South
African Police Service: All members of the Force, including temporary
members, members of the Reserve Police Force and members
of the
Police Reserve when on duty as such.’
The point taken is thus
misconceived.
Analysis
[67]
Rather than there being a dispute of fact arising
out of the versions of the two parties, it appears to me that the two
versions
simply each narrate a different chapter of the same story.
There are thus no disputes of fact. The respondents’ version
that
the documentation relied upon by the applicant recorded the
October transaction and not the November transaction cannot be
correct,
because it does not make logical or commercial sense. The
payment of the deposit of R160 000 by K2K on 20 November 2019 is a
mortal
blow to the respondents’ version. The payment was
clearly a deposit, and the balance was to be paid within 30 days.
[68]
And thus, I accept the applicant’s version
that the November transaction explains how the indebtedness of K2K,
and Mr Govender,
to the applicant arose.
Part
A
[69]
There remains the relief claimed against K2K in
Part A of the application with case number D12901/2022. The
information and documents
sought arise out of the cession by K2K of
its book debts to the applicant. The application in this regard is
pleaded in a rather
threadbare fashion. There is no specific
allegation in the founding affidavit on the relevance of the
documents and information
identified in the notice of motion. As
there is no real dispute over the applicant’s entitlement to
this information, I shall
grant the relief claimed, but in pared down
form. Some of the information sought is vague and the period over
which it is claimed
is theoretically the entire period of the
existence of K2K. That is too long and cannot be justified. I intend
to exclude some
of the information sought on the grounds of a lack of
relevance to the right being exercised and I intend restricting the
period
over which the information must be provided to a six-month
period immediately prior to the date of this order.
Some bouquets
[70]
It would be remiss of me not to comment on the way
this application was argued, largely by Ms Vorster and, to a lesser
extent, by
Mr Govender. Ms Vorster approached the matter in an
entirely practical manner and made all the necessary concessions that
were
required. She immediately proposed that the conduct of the
applicant’s attorneys in splitting the applications was not
acceptable.
She was right to do so. In addition, she displayed a
remarkable empathy for the plight of Mr Govender and praised him for
the way
he had prepared his and K2K’s defences. Ms Vorster’s
approach was refreshing and uplifting, and she is thanked for the
sensitive way in which she approached the matter.
[71]
Mr Govender is a thoroughly decent man who made a
mistake that has had unfortunate consequences for his business. It is
impossible
not to have a great deal of sympathy for him. In argument,
he acknowledged his errors, which he did unhesitatingly, and said
that
if he had the money demanded by the applicant from K2K and
himself, he would have immediately paid it to the applicant. I have
no doubt that is true. That is the mark of an honourable man. But it
is also the death knell of any defence that the respondents
have.
Some brickbats
[72]
The applicant’s attorneys are a pre-eminent firm of attorneys
based in Durban with
a branch, inter alia, in Johannesburg. It would
accordingly be equally remiss of me not to comment on their conduct
in bringing
two applications when only one was called for.
[73]
What they did was plainly undesirable: as the applications are
presently framed, there
is the potential for the applicant to double
recover because the judgments sought are not to be joint and several
with each other;
the applicant’s attorneys have charged fees
for preparing two applications when only one should have been
prepared; and the
time of two judges has been taken up when only one
judge ought to have been seized with the matter. These errors were
compounded
and exacerbated by what then occurred when the matter was
argued.
[74]
Ms Vorster, as was to be expected, had seen the difficulty of there
being two applications
when she prepared and advised me that she had
consequently sought instructions from her attorneys on why this had
occurred. She
indicated that she had been instructed that the
application against K2K had first been prepared and launched. Due to
some difficulties
with details regarding the surety, Mr Govender, the
application against him was later launched. That was why there were
two applications.
I pointed out to her that this could not be so as
the applications had sequential case numbers and both applications
had been issued
by the registrar on the same day. Ms Vorster, very
sensibly, acknowledged this to be the case, but said that her
instructions were
limited to what she had already said and could
offer no other explanation.
[75]
I, again, have no doubt that this was correct, but it is unacceptable
that the applicant’s
attorneys could arm her with a version
that was obviously false and expect her to persuade the court to
accept it as being the
truth. The end result is that I do not know
why the applicant’s attorneys acted as they did. It appears to
me that it may
simply have been out of greed. The applicant’s
attorneys, and other like-minded attorneys, must be discouraged from
acting
in a similar fashion in the future. This conduct is not
acceptable and there must be consequences.
[76]
Ms Vorster made some further submissions on what those consequences
should be, with which
I entirely agree, and which will be reflected
in the order that I intend granting.
Costs
[77]
Mr
Govender argued that in the event of costs being awarded in both
applications, they should be awarded on the magistrates’
court
scale. Ms Vorster submitted that the application against K2K had to
be brought in the high court because the relief sought
in Part A of
the notice of motion in case number D12091/2022 was for the specific
performance of a contractual obligation, namely
the cession of book
debts, without the alternative of a damages claim, something that is
required in the magistrates’ court.
[16]
The flaw in that argument was that Part B, the claim for the money
judgment against K2K, was the alternative to the claim for specific
performance, even if it was not framed in that fashion. The
application could have been brought in the magistrates’ court.
The applicant shall have its costs order on the attorney and client
scale, but on the magistrates’ court scale.
[78]
As regards the costs order sought against Mr
Govender in case number D12090/2022, Ms Vorster conceded that the
order could not be
on the attorney and client scale as the deed of
suretyship does not provide for it. In my view, as a mark of the
court’s
displeasure with the conduct of the applicant’s
attorneys, no costs at all should be awarded in that case.
Conclusion
[79]
It is entirely
permissible for a money judgment to be granted in application
proceedings.
[17]
The applicant
was thus entitled to approach this court on motion with a request for
such a judgment to be entered. It was not entitled
to approach this
court twice, as it has done. Attorneys must not think that matters
can be split in two so that they can reap two
sets of costs.
Order
[80]
I accordingly grant the following order:
Case number
D12091/2022
1.
The relief claimed in Part A of the application is
granted and K2K Information Systems Proprietary Limited is directed
within 20
days of the granting of this order to disclose the
following information to the applicant in writing:
1.1
all applications for credit concluded between
itself and its customers over the six-month period immediately
preceding the date
of this order (the period);
1.2
all orders received by it over the period;
1.3
all invoices issued by it over the period;
1.4
all credit notes issued by it over the period;
1.5
all customers’ statements issued over the
period; and
1.6
a detailed analysis of K2K Information Systems
Proprietary Limited’s debtors and creditors over the period.
2.
In terms of Part B of the application, judgment is
entered against K2K Information Systems Proprietary Limited for
payment of the
amount of R158 474.50.
3.
Such judgment shall be joint and several with the
judgment entered against Morganthiren Govender under case number
D12090/2022 hereunder.
4.
Interest shall run on the judgment amount at the
rate of 7 percent per annum, as calculated from the date of demand to
the date
of payment, both dates inclusive;
5.
K2K Information Systems Proprietary Limited shall
pay the applicant’s costs:
5.1
On the scale as between attorney and client; and
5.2
On the magistrates’ court scale.
Case number
D12090/2022
1.
Judgment is entered against Morganthiren Govender
for payment of the amount of R158 474.50.
2.
Such judgment shall be joint and several with the
judgment entered against K2K Information Systems Proprietary Limited
under case
number D12091/2022 above.
3.
Interest shall run on the judgment amount at the
rate of 7 percent per annum, as calculated from the date of demand to
the date
of payment, both dates inclusive;
4.
There shall be no order as to costs in this
matter.
5.
The applicant’s attorneys shall not be
entitled to claim any fees from the applicant under this case number.
MOSSOP J
APPEARANCES
Counsel
for the applicant in both matters:
Ms
A Vorster
Instructed
by:
Cox
Yeats (Johannesburg)
Care
of:
Cox
Yeats (Durban)
45
Vuna Close
Umhlanga
Ridge
Durban
Counsel
for the respondent in both matters:
In
person
Instructed
by:
Not
applicable
[1]
The
application with case number D12090/2022, the application against
the surety, was on my roll for 2 May 2024. The application
with case
number D12091/2022, the application against the principal debtor,
was on Steyn J’s roll on 30 April 2024. Both
applications were
heard on 30 April 2024.
[2]
Yates
Investments (Pty) Ltd v Commissioner for Inland Revenue
1956
(1) SA 364
(A) at 365C-D.
[3]
Manong
& Associates (Pty) Ltd v Minister of Public Works and another
[2009]
ZASCA 110; 2010 (2) SA 167 (SCA); [2010] 1 All SA 267 (SCA).
[4]
Ibid
p
ara
9.
[5]
Ibid
para 10.
[6]
The
technical description of the server is an
HPE
DL380 Gen10 2x Xeon-G 6230 Kit, 16 x 32GB, 10 server.
[7]
It
will be discerned that
K2K
paid the fraudster 6 cents more than the applicant required from
K2K.
[8]
Fourway
Haulage SA (Pty) Ltd v SA National Roads Agency Ltd
[2008]
ZASCA 134
;
2009
(2) SA 150
(SCA)
para 12.
[9]
Minister
of Safety and Security v Van Duivenboden
2002
(6) SA 431
(SCA)
para 21.
## [10]Hlumisa
Investment Holdings RF Ltd and another v Kirkinis and others[2020]
ZASCA 83; 2020 (5) SA 419 (SCA); [2020] 3 All SA 650 (SCA) para 42.
[10]
Hlumisa
Investment Holdings RF Ltd and another v Kirkinis and others
[2020]
ZASCA 83; 2020 (5) SA 419 (SCA); [2020] 3 All SA 650 (SCA) para 42.
## [11]Hawarden
v Edward Nathan Sonnenbergs Inc[2023]
ZAGPJHC 14; 2023 (4) SA 152 (GJ); [2023] 1 All SA 675 (GJ).
[11]
Hawarden
v Edward Nathan Sonnenbergs Inc
[2023]
ZAGPJHC 14; 2023 (4) SA 152 (GJ); [2023] 1 All SA 675 (GJ).
[12]
Fourie
v Van der Spuy & De Jongh Inc and others
[2019]
ZAGPPHC 449; 2020 (1) SA 560 (GP).
[13]
Gerber
v PSG Wealth Financial Planning (Pty) Ltd
[2023]
ZAGPJHC 270.
## [14]Standard
Bank of South Africa Ltd and others v Mpongo and others[2021]
ZASCA 92; 2021 (6) SA 403 (SCA); [2021] 3 All SA 812 (SCA);
confirmed by the Constitutional Court inSouth
African Human Rights Commission v Standard Bank of South Africa Ltd
And others[2022]
ZACC 43; 2023 (3) SA 36 (CC).
[14]
Standard
Bank of South Africa Ltd and others v Mpongo and others
[2021]
ZASCA 92; 2021 (6) SA 403 (SCA); [2021] 3 All SA 812 (SCA);
confirmed by the Constitutional Court in
South
African Human Rights Commission v Standard Bank of South Africa Ltd
And others
[2022]
ZACC 43; 2023 (3) SA 36 (CC).
[15]
Ibid
para 88.
[16]
Section
46(2)
(c)
of
the
Magistrates’ Courts Act 32 of 1944
.
[17]
Lutchman
v Perumal
1950
(2) SA 178
(N) at 180.
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