Case Law[2025] ZASCA 163South Africa
Els v Venter and Another (449/2024) [2025] ZASCA 163 (27 October 2025)
Supreme Court of Appeal of South Africa
27 October 2025
Headnotes
Summary: Statutory interpretation – Consumer Protection Act 68 of 2008 – meaning and effect of ‘transaction’, ‘service’ and ‘rental’ – whether residential lease agreement concluded ‘in the ordinary course of business’ of lessor – whether order to vacate property constitutes an eviction.
Judgment
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## Els v Venter and Another (449/2024) [2025] ZASCA 163 (27 October 2025)
Els v Venter and Another (449/2024) [2025] ZASCA 163 (27 October 2025)
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sino date 27 October 2025
SAFLII
Note:
Certain
personal/private details of parties or witnesses have been
redacted from this document in compliance with the law
and
SAFLII
Policy
FLYNOTES:
PROPERTY
– Lease agreement –
Termination
notice –
Consumer
protection defence – Whether lease constituted a rental
agreement concluded in ordinary course of business
– Lessors
were not suppliers – Lease was not part of any ongoing
business activity – Lease exceeded maximum
duration
prescribed for fixed-term consumer agreements and lacked
demonstrable financial benefit to consumer – Lease
validly
terminated – Order resembled an eviction and conflicted with
procedural safeguards – Appeal upheld in
part –
Consumer Protection Act 68 of 2008.
THE SUPREME COURT OF
APPEAL OF SOUTH AFRICA
JUDGMENT
Reportable
Case no: 449/2024
In
the matter between:
JOHANN
ELS
APPELLANT
and
DANIEL
WOUTER VENTER
FIRST
RESPONDENT
MELANIE
CHRISTINA VENTER
SECOND
RESPONDENT
Neutral
citation:
Els v Venter
and Another
(449/2024)
[2025] ZASCA 163
(27 October 2025)
Coram:
SCHIPPERS, GOOSEN, KGOELE and
KATHREE-SETILOANE JJA and MODIBA AJA
Heard:
1
September 2025
Delivered:
This judgment was handed down electronically by
circulation to the parties’ representatives by email,
publication on the Supreme
Court of Appeal website and released to
SAFLII. The date and time for hand-down of the judgment is deemed to
be 11h00 on 27 October
2025.
Summary:
Statutory interpretation –
Consumer Protection Act 68 of 2008
– meaning and effect of
‘transaction’, ‘service’ and ‘rental’
– whether residential
lease agreement concluded ‘in the
ordinary course of business’ of lessor – whether order to
vacate property constitutes
an eviction.
ORDER
On
appeal from:
Western Cape Division of
the High Court, Cape Town (Slingers J, sitting as court of first
instance):
1
The appeal succeeds in part.
2
Paragraph 49(iv) of the High Court’s order
is set aside.
3
Save as aforesaid, the appeal is dismissed with
costs on the scale as between attorney and own client.
JUDGMENT
Schippers JA (Goosen,
Kgoele and Kathree-Setiloane JJA and Modiba AJA concurring)
[1]
The central issue in this appeal is whether a
residential lease agreement concluded between the appellant and the
respondents, constitutes
an agreement for consideration in the
ordinary course of business, as contemplated in the Consumer
Protection Act 68 of 2008 (the
Act). The High Court of South Africa,
Western Cape Division (the High Court) held that the Act does not
apply to the lease agreement.
The appeal is with its leave.
[2]
The facts can be briefly stated. The respondents
are married, and are the registered owners of Erf 5[....] D[...]
Z[...], located
at 1[...] G[...] Street, D[...] Z[...], Winelands
Golf Estate, Stellenbosch (the property). Prior to relocating to
Australia in
2018, the property was their primary residence. Not
knowing whether their move to Australia would be permanent, they
decided to
let the property. On 1 December 2020 they concluded a
lease agreement with the appellant for three years, ending on 31
December
2023 (the first lease). The appellant complied fully with
his obligations under the first lease.
[3]
In February 2023 the appellant asked the
respondents to extend the first lease. At that point, the respondents
had decided that
they were going to settle in Australia and would
sell the property. They informed the appellant accordingly and told
him that any
further lease would be subject to a notice period of
three-months for termination by the landlord. Upon expiry of that
period,
the appellant would have to vacate the property. They did not
want a lease to stand in the way of its sale. The appellant agreed
to
this.
[4]
On 4 August 2023 the parties entered into a new
written lease agreement for a further period of three years, which
commenced on
1 January 2024 and would have terminated on 31 December
2026 (the second lease). Clause 29.2 of the second lease provided:
‘
The
Landlord shall be entitled to terminate this agreement on 3 (three)
months’ written notice to the Tenant before termination
date.’
[5]
The second lease also provided that the appellant
would pay costs on an attorney and own client scale, in the event of
the respondents
taking any action against him to enforce the
obligations under the lease. The respondents appointed their friend,
Mr Deon Roos,
who lives in Stellenbosch, to manage the second lease.
[6]
Following the conclusion of the second lease, the
property was marketed. It was sold on 19 December 2023. In
terms of the
deed of sale, the purchasers were granted vacant
possession of the property on 1 April 2024.
[7]
On 21 December 2023, in terms of clause 29.2 of
the second lease, the respondents served a notice of termination on
the appellant
(the termination notice). In terms of that notice, the
appellant was required to vacate the property by 31 March 2024.
[8]
The appellant responded to the termination notice
on the same day ie, 21 December 2023. He conceded that the
respondents
were entitled to issue the termination notice, but
referred to the principle ‘huur gaat voor koop’ (an
existing lease
agreement takes precedence over a subsequent sale of
property) which, he said, meant that the second lease was transferred
to the
new owner, who knew of its existence. The respondents’
agent, Mr Roos, replied that there was no contract between the new
owner and the appellant, and that he knew that the property had been
sold, which was the reason for the termination notice. Subsequently,
the appellant raised the same issues with the first respondent. He
again conceded that the respondents were entitled to issue the
termination notice, but said that he had hoped the new owner would
have done so when the property was transferred. The first respondent
replied that the appellant should negotiate with the new owners, who
were going to occupy the property by 1 April 2024. These facts
are
common ground.
[9]
There was no further communication between the
parties until the respondents received a letter from the appellant’s
attorneys
on 28 January 2024. In this letter it was contended that
the second lease fell within the ambit of s 14 of the Act; that it
could
only be terminated on the ground of a material breach by the
appellant; that its termination was unlawful and invalid; and that
the appellant would hold the respondents to the terms of the second
lease.
[10]
After multiple failed attempts to resolve the
dispute, the respondents filed an urgent application in the High
Court. They sought
a declaration that the second lease was valid;
that the Act did not apply; that the termination notice had properly
been given;
and that the appellant should vacate the property by 1
April 2024.
[11]
Before the High Court, the appellant stated that
he understood that the sale of the property would be subject to the
second lease.
Further, he contended that the lease constitutes a
fixed-term agreement concluded in the ordinary course of business, as
contemplated
in the Act; and that it could not be terminated in
circumstances where he had not materially breached its terms.
[12]
The High Court granted the relief sought by the
respondents. It made an order that the termination notice was valid;
that the appellant
and those holding title under him, should vacate
the property by 31 March 2024; and that the appellant should pay the
costs of
the application on the scale as between attorney and own
client.
The relevant
provisions of the Act
[13]
The starting point is s 5(1) of the Act. It
states, inter alia:
‘
5(1)
This Act applies to–
(a)
every transaction occurring within the Republic,
unless it is exempted by subsection (2), or in terms of subsections
(3) and (4).’
[14]
Section 1 defines a ‘transaction’,
inter alia, as follows:
‘
(a)
in
respect of a person acting in the ordinary course of business-
(i)
an agreement between or among that person and one or more other
persons for the supply or potential supply of any
goods or services
in exchange for consideration; or
(ii)
. . .
(iii)
the performance by, or at the direction of, that person of any
services for or at the direction of a consumer
for consideration.’
[15]
The Act defines ‘service’ as including
but not limited to:
‘
.
. .
(e)
the provision of-
(v)
access to or use of any premises or other property in terms of a
rental.’
[16]
The Act defines ‘rental’ as follows:
‘“
rental”
means
an
agreement for consideration in the ordinary course of business
in
terms of which temporary possession of any premises or other property
is delivered, at the direction of, or to the consumer,
or
the
right to use any premises or other property is granted
,
at the direction of, or to the consumer, but does not include a lease
within the meaning of the National Credit Act.’
[1]
[17]
The term ‘ordinary course of business’
is not defined in the Act. However, it defines ‘business’
as
‘
the continual marketing of any
goods or services’; and ‘market’, when used as a
verb, as meaning to ‘promote
or supply any goods or services’
.
[18]
The Act states that a ‘supplier’ means
‘a person who markets any goods or services’; and that
‘“
supply”
,
when used as a verb–
(a)
in
relation to goods, includes sell, rent, exchange and hire in the
ordinary course of business for consideration; or
(b)
in
relation to services, means to sell the services, or to perform or
cause them to be performed or provided, or to grant access
to any
premises, event, activity or facility in the ordinary course of
business for consideration.’
[19]
The Act defines ‘consumer’, inter
alia, as follows:
‘“
consumer”
in
respect of any particular goods or services means–
(a)
a
person to whom those
particular goods or services are marketed in the ordinary course of
the supplier’s business.’
[20]
Section 14(2)
(b)
(ii)
of the Act, on which the appellant relies, provides:
‘
If
a consumer agreement is for a fixed term–
(a)
. . .
(b)
despite any provision of the consumer agreement to
the contrary–
(i)
. . .
(ii)
the supplier may cancel the agreement 20 business days after giving
written notice to the
consumer of a material failure by the consumer
to comply with the agreement, unless the consumer has rectified the
failure within
that time.’
[21]
A ‘consumer agreement’ is defined in
the Act. It means ‘an agreement between a supplier and a
consumer other than
a franchise agreement’.
Is the lease one in
the ordinary course of business?
[22]
The
approach to statutory interpretation is settled. The inevitable
starting point is the language of the provision, understood
in the
context in which it is used and having regard to the purpose of the
provision.
[2]
Recently this
Court affirmed this approach and said:
‘
Interpretation
begins with the text and its structure. They have a gravitational
pull that is important. The proposition that context
is everything is
not a licence to contend for meanings unmoored in the text and its
structure. Rather, context and purpose may
be used to elucidate the
text.
’
[3]
[23]
The Act provides that ‘rental’, ie an
arrangement to rent premises or the act of renting premises, is ‘an
agreement
for consideration in the ordinary course of business’,
in terms of which temporary possession of premises is delivered to
the consumer. On its plain wording, the Act requires that the letting
of premises must fall within the ‘ordinary course of
business’
of the lessor, and the lessee must be a ‘consumer’, ie a
person to whom ‘services are marketed
in the ordinary course of
the supplier’s business’.
[24]
In other words, the lessor firstly, must be in the
business of letting or hiring premises. That much is clear from the
Act’s
definition of business, which means ‘the continual
marketing of any goods or services’. In turn, ‘service’
includes, but is not limited to ‘access to or use of any
premises or other property in terms of a rental’.
[25]
Secondly,
the rental or lease agreement must fall within the lessor’s
‘ordinary course of business’. Black’s
Law
Dictionary defines ‘course of business’ as ‘the
normal routine in managing a trade or business’.
[4]
The word, ‘ordinary’ means ‘as a matter of regular
practice,
[5]
of common
occurrence,
[6]
or usual.
[7]
The concept ‘ordinary course of business’, is defined as
the ‘normal and routine day-to-day operations consistent
with
the past practices and customs of the business’.
[8]
These day-to-day operations are obviously not once-off transactions.
[26]
Whether a lease is within the lessor’s
ordinary course of business is an objective test that requires an
examination of the
relevant transaction in its factual setting. This
depends on what business is conducted by the supplier in question and
how it
is carried on. The issue is not whether the transaction is
ordinary, but whether it is carried out in the ordinary course of the
supplier’s business.
[27]
Applied to the present case, the respondents are
not in the business of letting property for consideration. They were
not engaged
in any trade, or business – the continual marketing
of services – when they concluded the second lease with the
appellant.
This is not a case where property was let from rental
housing stock. Rather, the first respondent, a software engineer and
the
second respondent, a civil engineer, in 2018 rented out their
family home in South Africa after moving with their children to
Australia.
They did not want to sell the property immediately in case
their move was unsuccessful. Put simply, the second lease constitutes
an agreement between private individuals, concluded to protect an
asset pending its sale, after the respondents decided to settle
in
Australia. That is also how the appellant understood the transaction.
[28]
Thus, the appellant is not a ‘consumer’
as contemplated in the Act. The respondents are not suppliers, and
the second
lease is not an agreement concluded in the course of any
trade or business conducted by them for consideration, let alone in
the
ordinary course of business. Solely for these reasons, the appeal
falls to be dismissed.
[29]
It
follows that the appellant’s reliance on s 14(2)
(b)
(ii)
of the Act is misplaced. In any event, the second lease is not a
fixed-term agreement as envisaged in the Act. Section 14(2)
(a)
provides
that ‘
if
a consumer agreement is for a fixed term . . . that term must not
exceed the maximum
period
,
if any, prescribed in terms of subsection (4) with respect to that
category of consumer agreement’. Regulation 5(1) prescribes
the
maximum period of a fixed-term consumer agreement – in this
case, 24 months from the date of signature by the consumer,
unless a
longer period is expressly agreed with the consumer, and the supplier
can show a demonstrable financial benefit to the
consumer.
[9]
The tenure of the second lease is 36 months, which is destructive of
the appellant’s reliance on s 14(2)
(b)
of the
Act. Aside from this, the second lease is not a
‘
consumer
agreement’ as defined in the Act.
[30]
The plain wording of the concept ‘rental
agreement’ is buttressed by the immediate context. Neither
respondent is a
‘supplier’ – a person who markets
goods or services – as defined in the Act. They are not engaged
in marketing
goods or services: they do not ‘promote or supply
any goods or services’ to consumers. What all of this shows, is
that
the Act applies only to residential leases which form the
subject of services that are continually marketed for consideration
to
consumers, in the ordinary course of the business of the lessor or
a person acting on its behalf or at its direction.
[31]
The
above interpretation is further reinforced by the purposes of the
Act. These include the promotion and advancement of the social
economic welfare of consumers by, inter alia, establishing a legal
framework for a fair, accessible, efficient and sustainable
consumer
market. The Act is also aimed at reducing and ameliorating
disadvantages experienced in accessing the supply of goods
or
services by vulnerable, low-income consumers who live in remote areas
or communities, and whose ability to read and understand
advertisements, agreements and notices is limited because of low
literacy, vision impairment or limited fluency. Its purposes also
include promoting fair business practices; and protecting consumers
from unconscionable, unfair, unreasonable and unjust trade
practices,
and deceptive, misleading, unfair or fraudulent conduct. In short,
the Act is directed at protecting the rights of historically
disadvantaged persons who are easily exploited, and promoting their
full participation as consumers.
[10]
Section 2(1) provides that it ‘must be interpreted in a manner
that gives effect to the purposes set out in section 3’.
[32]
So construed, the Act excludes agreements such as
the second lease, which was not concluded with a supplier in the
ordinary course
of business, by a lessee such as the appellant –
the Chief Group Economist of Old Mutual – who is not a
vulnerable,
low-income consumer. The appellant freely concluded the
second lease and was in an equal bargaining position as the
respondents.
He was well aware of its terms, in particular clause
29.2, and the circumstances under which it was concluded. More
specifically,
he knew that the termination notice would be given upon
the sale of the property, and in that event, undertook to vacate it.
[33]
It follows that the second lease is not an
agreement for consideration in the ordinary course of business, as
contemplated in the
Act. The inescapable inference to be drawn from
the facts is that the appellant’s reliance on the Act is
opportunistic and
contrived.
[34]
What remains is the appellant's submission that
‘it is reasonable to infer that the property was let to other
parties between
November 2018 and September 2020’. It can be
dealt with briefly. First, the inference has no foundation in
the evidence
– it was raised for the first time in the
appellant’s heads of argument. Second, the inference is pure
speculation.
The order that the
appellant vacate the property
[35]
It is submitted that the High Court erred in
making the order in paragraph 49(iv) of its judgment, directing the
appellant and all
those holding title under him to vacate the
property by 31 March 2024. The appellant contends that this is an
eviction order, which
is incompetent because at the stage when the
respondents sought an order that the termination notice was valid, he
was not an unlawful
occupier as envisaged in the Prevention of
Illegal Eviction from and Unlawful Occupation of Land Act 19 of 1998
(the PIE Act).
[36]
The respondents submit that there is nothing wrong
with the High Court declaring that the appellant should vacate the
property on
the date on which he becomes an unlawful occupier. That
order, the respondents say, is simply a statement of the position in
law,
and the High Court stopped short of ordering the appellant’s
eviction.
[37]
Given
the High Court’s finding in paragraph 48 of its judgment, that
the appellant was not in illegal occupation of the property
and there
was no basis on which the court could evict him, the order in
paragraph 49(iv) is inexplicable and cannot be sustained,
essentially
for two reasons. First, it is in effect an eviction order: the PIE
Act defines ‘eviction’ as meaning ‘to
deprive a
person of occupation of a building or structure, or the land on which
such building or structure is erected, against
his or her will’.
Further, in the event that the appellant did not vacate the property
by 31 March 2024, the respondents
would have been entitled to
apply to the High Court for an order holding him in contempt of the
order in paragraph 49(iv). Second,
the latter order cuts across the
power of a court seized with an application under the PIE Act, to (a)
make a just and equitable
order under s 4(7), for the eviction of the
appellant and other persons living on the property, after considering
the relevant
circumstances;
[11]
and (b) determine a just and equitable date on which they must vacate
the property, and the date on which an eviction order may
be carried
out if they fail to do so, as contemplated in s 4(8).
[12]
If
the court intended merely to declare the position in law, then the
order in paragraph 49(iv) is superfluous, since paragraph
49(iii) of
the High Court’s order states that the termination notice
cancelled the second lease with effect from 31 March
2024.
[38]
Paragraph 49(iv) of the High Court’s order
must therefore be set aside. The appellant has not achieved
substantial success
in the appeal. There is no reason why costs (as
contractually agreed) should not follow the result.
[39]
In the result, the following order is made:
1 The
appeal succeeds in part.
2
Paragraph 49(iv) of the High Court’s order is set aside.
3 Save
as aforesaid, the appeal is dismissed with costs on the scale as
between attorney and own client.
A SCHIPPERS
JUDGE OF APPEAL
Appearances
For the appellant:
R
Randall
Instructed by:
Marlon
Shevelew & Associates Inc, Cape Town
Webbers
Attorneys, Bloemfontein.
For
the respondent:
P
S van Zyl
Instructed
by:
Vos
Maree Incorporated, Stellenbosch
Honey
Attorneys Inc, Bloemfontein.
[1]
Emphasis
added.
[2]
Natal Joint Municipal
Pension Fund v Endumeni Municipality
[2012]
ZASCA 13
;
[2012] 2 ALL SA 262
(SCA);
2012 (4) SA 593
(SCA)
(
Endumeni
)
para 18.
[3]
Capitec Bank Holdings
Ltd and Another v Coral Lagoon Investment 194 (Pty) Ltd and Others
[2021] ZASCA 99
;
[2021]
3 ALL SA 647
(SCA);
2022 (1) SA 100
(SCA) para 51. See also
Mbambisa
and Others v Nelson Mandela Bay Metropolitan Municipality
[2024] ZASCA 151
; (2025)
46 ILJ 277 (SCA); 2025 (3) SA 112 (SCA).
[4]
Bryan
A Garner
Black’s
Law Dictionary
11
ed (2019).
[5]
Oxford
English Dictionary <https://www.oed.com>.
[6]
Collins
English Dictionary
<https://www.collinsdictionary.com>.
[7]
Cambridge
English Dictionary
<https://dictionary.cambridge.org>.
[8]
<https://ca.practicallaw.thomsonreuters.com>.
[9]
Regulation
5(1)(a) of the Consumer Protection Regulations published under GN
R293 in
Government
Gazette
34180
of 18 April 2011, provides:
‘
For
purposes of section 14(4)
(a)
of
the Act, the maximum period of a fixed-term consumer agreement is 24
months from the date of signature by the consumer –
(a)
unless such longer period is expressly agreed with the consumer and
the supplier can show a demonstrable financial benefit
to the
consumer.’
[10]
The
preamble to the Act states, inter alia:
‘
The
people of South Africa recognise-
That
apartheid and discriminatory laws of the past have burdened the
nation with unacceptably high levels of poverty, illiteracy
and
other forms of social and economic inequality;
That
it is necessary to develop and employ innovative means to-
(a)
fulfil
the rights of historically disadvantaged persons and to promote
their full participation as consumers;
(b)
protect
the interests of all consumers, ensure accessible, transparent and
efficient redress for consumers who
are subjected to abuse or
exploitation in the marketplace; and
(c)
to give effect to internationally recognised customer rights;
That
recent and emerging technological changes, trading methods, patterns
and agreements have brought, and will continue to bring,
new
benefits, opportunities and challenges to the market for consumer
goods and services within South Africa; and
That
it is desirable to promote an economic environment that supports and
strengthens a culture of consumer rights and responsibilities,
business innovation and enhanced performance.’
[11]
Section
4(7) of the PIE Act provides:
‘
If
an unlawful occupier has occupied the land in question for more than
six months at the time when the proceedings are initiated,
a court
may grant an order for eviction if it is of the opinion that it is
just and equitable to do so, after considering all
the relevant
circumstances, including, except where the land is sold in a sale of
execution pursuant to a mortgage, whether land
has been made
available or can reasonably be made available by a municipality or
other organ of state or another land owner for
the relocation of the
unlawful occupier, and including the rights and needs of the
elderly, children, disabled persons and households
headed by women.’
See
City of
Johannesburg Metropolitan Municipality v Blue Moonlight Properties
39 (Pty) Ltd and Another
[2011] ZACC 33
;
2012 (2) BCLR 150
(CC);
2012 (2) SA 104
(CC) paras 37 and 39.
[12]
Section
4(8) of the PIE Act states:
‘
If
the court is satisfied that all the requirements of this section
have been complied with and that no valid defence has been
raised by
the unlawful occupier, it must grant an order for the eviction of
the unlawful occupier, and determine-
(a)
a
just and equitable date on which the unlawful occupier must vacate
the land under the circumstances; and
(b)
the
date on which an eviction order may be carried out if the unlawful
occupier has not vacated the land on
the date contemplated in
paragraph
(a)
.’
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