Case Law[2024] ZAGPJHC 222South Africa
Bliss Brands (Pty) Ltd v Advertising Regulatory Board NPC and Others (2020-22061) [2024] ZAGPJHC 222 (21 February 2024)
High Court of South Africa (Gauteng Division, Johannesburg)
21 February 2024
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## Bliss Brands (Pty) Ltd v Advertising Regulatory Board NPC and Others (2020-22061) [2024] ZAGPJHC 222 (21 February 2024)
Bliss Brands (Pty) Ltd v Advertising Regulatory Board NPC and Others (2020-22061) [2024] ZAGPJHC 222 (21 February 2024)
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sino date 21 February 2024
REPUBLIC
OF SOUTH AFRICA
IN
THE HIGH COURT OF SOUTH AFRICA
GAUTENG
LOCAL DIVISION, JOHANNESBURG
CASE
NO:
2020/22061
1.REPORTABLE:
YES/NO
2.OF
INTEREST TO OTHER JUDGES: YES/NO
3.REVISED:
YES/NO
21
February 2024
In the matter between:
BLISS
BRANDS (PTY)
LTD Applicant
and
ADVERTISING
REGULATORY BOARD NPC
First
Respondent
COLGATE-PALMOLIVE
(PTY) LTD Second
Respondent
COLGATE-PALMOLIVE
COMPANY
Third Respondent
JUDGMENT
MANOIM J:
[1]
This case has its origins in an advertising dispute between two rival
manufacturers of soap products. It is now before
this court because
the applicant (“Bliss”) seeks to review and set aside a
decision made by a committee of the first
respondent, the Advertising
Regulatory Board NPC (“the ARB”), in favour of the second
and third respondents (“Colgate”).
[1]
In proceedings before the ARB, Colgate had complained that Bliss had
violated two provisions of the ARB’s advertising Code.
One
provision relates to exploiting the advertising goodwill of Colgate
the other, imitation of its advertising packaging.
[2]
[2]
This case has already been before this court on three separate
occasions, as well as going once on appeal to the Supreme
Court of
Appeal (“SCA”) and then to the Constitutional Court.
[3]
As the litigation has unfolded so have new legal issues. To unpack
these issues, it is necessary for me to start with the origin
of the
dispute.
Origin
[3]
Colgate is a large international manufacturer of consumer goods. One
of its brands is a soap called Protex. It is branded
as a hygiene
soap. Hygiene soap is seen by both firms as a separate category of
soap. Protex is the leading brand with 32% of the
market in the
category. It is common cause that it is the pioneer of this category.
Protex has been in the market since around
2000.
[4]
Protex brands are also divided into sub-brands each with a
distinctive name that is included in the packaging along with the
main
brand name.
[4]
Bliss, which also manufactures other consumer goods, entered the
market in 2011, with its own hygiene soap brand called
Securex. It
has registered a trademark for that name and this application was not
challenged by Colgate. As with Protex, it has
four variants with
these names included on the packaging in smaller type. Although
Colgate contended that the Bliss packaging at
that time “
made
use of a combination of certain elements identical (or substantially
similar) to that of Colgate’s old Protex packaging
(i.e. pre
2015 )”
it did not lodge a complaint at that time.
[5]
[5]
In 2015 Colgate changed the look of its Protex brand to what it is
currently now, although minor changes were made in
2016. In 2018
Bliss changed the packaging of its Securex brand. Colgate contends
that this made the look of Securex more closely
resemble that of its
Protex brand. This galvanised Colgate, which had thus far not
objected to the presence of Protex in the market,
to lodging a
complaint with the first respondent, the Advertising Regulatory Board
NPC (“ARB”) on 9 December 2019.
What appears to have
animated Colgate into action was that Bliss was gaining market share
after the change and Colgate believed
this was attributable to
consumers confusing the two brands.
[6]
In the complaint Colgate alleged that what is referred to as the
‘Securex design concept,’ breached two provisions
of the
ARB’s Code of Advertising Practice (“the Code”). It
is necessary to pause the narration here to discuss
the nature of the
ARB as this is central to certain of the issues in the litigation.
[7]
The ARB is a private company not an organ of state. It serves as a
voluntary regulator of the industry. It counts amongst
its members a
significant number of manufacturers, retailers, and advertising
agencies. Colgate is a member, but Bliss is not.
Despite its private
status it is able to wield sufficient influence in the marketplace
because its members must respect its rulings
or face expulsion. For
this reason, it would not be inaccurate to observe that its private
power is akin to that of a body vested
with public power.
[8]
When a complaint is brought to the ARB, as in this case by Colgate,
the matter is first dealt with by the Directorate.
Since Bliss was a
non-member, the ARB has no authority over it. The Directorate
enquired if Bliss would consent to jurisdiction.
Bliss agreed to, a
fact that is significant for later litigation. The Directorate
dismissed the complaint. Colgate then appealed
the decision to the
next structure in the ARB hierarchy, the Advertising Appeals
Committee (“AAC”).
[9]
Four members of the AAC decided the matter; three persons from
industry and a senior counsel who served as chair. The
panel wrote a
single decision in which all the members concurred. The AAC concluded
that the Bliss’ Securex packaging breached
clauses 8 and 9 of
the Code. Bliss was ordered to withdraw the Securex packaging in
accordance with the provisions of the ARB’s
Procedural Guide.
This provision requires an advertiser to withdraw its packaging
within 3 months of the order, save that products
on the shelves may
remain.
[10]
Bliss then appealed that decision to the ARB’s Final Appeal
Committee (“FAC”). That body also comprised
four members.
Three were industry participants, whilst the fourth, the chair, was
retired Judge Ngoepe. The panel split 2-2 on
the issue. Two of the
members favoured dismissing the appeal while two favoured upholding
it. In terms of the ARB constitution
the Chairperson is given a
casting vote. Since Ngoepe J was of the view that the appeal should
be dismissed, his view, and that
of his colleague Mr Mokoena, then
became the majority view of the FAC. The FAC’s order reiterated
that Bliss Brands must
stop using the Securex packaging although the
date for compliance was extended.
[11]
Bliss then brought an urgent application to suspend the FAC decision
pending the launch of a review. This was heard by
Yacoob J. Bliss
argued that it was not necessary for the court to decide whether the
review had prospects of success as that was
not the basis for the
application. At that stage, the review had not yet been launched.
Nevertheless, certain of the review grounds
were indicated and they
are the same as advanced before me now. Yaccob J did not consider
that these grounds sufficed to establish
a
prima facie
right
and she dismissed the application.
[12]
Bliss then brought another application to the High Court in Gauteng
for an urgent review of the FAC decision. The review
was based on the
provisions of
Promotion of Administrative Justice Act, 3 of 2000
. In
alternative, Bliss sought an interdict pending the determination of
the review. The matter served before Fisher J. Fisher J
decided that
there was not enough time to determine the review urgently. However,
she
mero moto
raised a constitutional issue with the parties.
Bliss pursuant to this and with the agreement of the other two
respondents (then
both the ARB and Colgate) amended its notice of
motion and founding papers to reflect the constitutional issues. In
the meantime,
Fisher J interdicted the ARB from implementing the FAC
order. I return to the consequences of this later in this decision.
[13]
The parties then amended their papers to deal with the constitutional
issues Fisher J had identified and the parties
appeared before her
again. In terms of its now amended Notice of Motion Bliss now sought
in addition to its review relief, an order
declaring the ARB’s
MOI unconstitutional, alternatively its exercise of jurisdiction over
non-members unconstitutional. Fisher
J upheld them. The ARB and
Colgate then appealed to the SCA which overturned the order of Fisher
J. The SCA decided the constitutional
issues in favour of the ARB and
Colgate. It also, at behest of the ARB which was concerned with its
ongoing vulnerability of constitutional
challenges, decided further
constitutional issues than had been raised before the High Court. But
this was not the end of the matter.
Bliss then sought leave to appeal
to the Constitutional Court. Whilst the Constitutional court decided
the matter more narrowly
than did the SCA it refused leave to appeal
holding that:
“
To
conclude because Bliss Brands consented to the jurisdiction of the
ARB, it is not in the interests of justice to entertain any
other
issue in the matter”
[6]
[14]
The order of the SCA was left undisturbed. In its order the SCA
replaced the order of Fisher J and remitted the matter
back to this
court which has been allocated to me to hear. This relief as per the
SCA order, is now confined to paragraphs 2, 3
and 7 of the amended
Notice of Motion that served before FisherJ.
[7]
[15]
These are:
2.Declaring
that the rulings of the Final Appeals Committee ('FAC') of the first
respondent, dated 3 August 2020 ('the FAC Ruling')
and 17 August 2020
(titled 'Clarification of the Cost Orders') ('the Costs Decision',
respectively, (collectively 'the Rulings')
are unlawful and are set
aside.
3
.
(This deals with a costs issue that the parties have agreed to
resolve among themselves and I need not decide.)
7.
Substituting the FAC Ruling and the Costs Decision with the
following:
7.1.1.
Declaring that the SECUREX packaging does not breach clauses 8 or 9
of Section II of the Code of Advertising Practice of
the first
respondent;
7.1.2.
Declaring that the applicant's appeal to the FAC succeeds;
7.1.3.
Directing that the first respondent is to pay to the applicant the
sums of money lodged by the parties with the first respondent
to
cover the costs of the appeal, in terms of clause 12.6 of the
Procedural Guide;
7.1.4.
Declaring that the Ruling of the Advertising Appeal Committee ("AAC")
of the first respondent, dated 27 April 2020,
("the AAC Ruling”)
is substituted with the following:
7.1.4.1.
The appeal is dismissed;
7.1.4.2.
The first respondent is to pay to the applicant the sums of money
lodged by the parties with the first respondent to cover
the costs of
the appeal, in terms of clause 9.2 of the Procedural Guide.
7.2.
Alternatively, to prayer 7.1, referring the matter back to the FAC
for a re- hearing, and suspending the AAC Ruling, pending
the outcome
of that hearing.
[16]
At my first case management meeting with the parties, I requested
they set out concisely the issues that I needed to
determine given
the lengthy litigation that had ensued. In a joint practice note they
have usefully done so. However, that effort
became unstuck soon.
Prior to the hearing of the matter Bliss gave notice that it would
add a rationality point to its other review
points. This was done a
few days before the hearing to Colgate’s’ umbrage.
Nevertheless, Colgate replied in the brief
time it had to the new
argument, so I do not consider that it has been prejudiced by this.
This is because the reliance on rationality
is based on the same
facts as in the other review points.
[17]
Colgate also in the same note brought to the fore a point that was
not included in the joint practice note. I accept
that this point was
raised in Colgate’s answering affidavit but somehow it fell on
to the cutting floor when the practice
note was drawn up.
Nevertheless, given its nature let me deal with this point first.
[18]
Bliss as can be seen from its Notice of Motion seeks to set aside the
FAC ruling, but not the AAC ruling. Colgate argues
that this is a
fatal flaw. The finding of the AAC ruling is consistent with that of
the FAC. Therefore, argues Colgate even if
the FAC ruling is set
aside this ruling would still hold.
[19]
There are two cases on this point leading to opposite outcomes. In
Black Eagle Project Roodekrans v MEC of the Department of
Agriculture, Conservation and Environment, Gauteng Provincial
Government,
and others,
the SCA had to deal with a review of a
Minister’s decision which decided an appeal from a decision of
a head of that Minister’s
department (HOD). The applicant had
reviewed the Minister’s decision but not that of the HOD, whose
decision the Minister
had upheld. The court explained:
“
It
is clear from the decision in Oudekraal that a successful review of
the MEC's decision would not affect the validity of the HOD's
decision, which would remain intact. What was required of Black Eagle
and what it failed to do was to advance a proper challenge
to the
HOD's decision.”
[8]
[20]
But in the same decision the court refers to another SCA decision in
Sewpersadh
v The Minister of Finance and Another.
[9]
Here the issue was that the applicant, who was seeking a special type
of pension, had been turned down by both the Treasury,
and then on
appeal by an Appeal Board. The applicant had then approached the
courts but had only reviewed the decision of the Treasury
, not the
Appeal Board. This point was addressed by the SCA which observed of
the applicant that:
“
For
some reason he did not challenge the initial decision of the
Treasury. It would probably have been better had he done so. It
was
pointed out in Wings Park that when an applicant has
suffered an unfavourable decision at first instance which is
confirmed on an internal appeal, both decisions must usually be taken
on review in order to have the decision set aside. This is
because if
just the appeal decision is set aside, the first decision that was
the subject of the internal appeal will continue
to stand should it,
too, not be set aside on review. The failure to target the original
decision is, however, not necessarily fatal
to a review in such
circumstances, and much depends upon the nature of the decision at
first instance and the remedy sought on
review. Here the
proceedings before Appeal Board do not amount to a simple rehearing
as in the case of a true appeal but,
rather, are akin to proceedings
de novo in as much as the Appeal Board can receive further evidence
and make further enquiries. In
my view, this is a case where a
failure to target the original decision does not preclude relief.
Certainly, if the Appeal Board's
decision is substituted on review
with an order which overturns the Treasury's initial decision, no
harm can be done.”
[10]
[21]
In the present case the FAC did have the power to consider new
evidence and in fact did so. This places the facts of
this case
closer on the spectrum to
Sewpersadh
than to
Black Eagle
.
But even if I am wrong on this point l consider that it would not be
in the interests of justice to dismiss this point on so narrow
a
ground. Acting more cautiously Bliss should have reviewed both
decisions, but perhaps distracted by the many other considerations
this case has raised, this was not considered at the time.
[22]
The reason I consider that it is in the interests of justice to
decide this matter, is that I cannot ignore the fact
that this
litigation has already been before several courts, including the apex
court, but at no stage have the merits of the review
been considered.
Both parties are exposed to considerable commercial risk depending on
the outcome. The matter has been ongoing
since the complaint was
lodged in December 2019. It is time the merits of the review were
considered, and I will proceed to do
so.
Review
points
(i)
First ground of review: Casting vote exercised by the
Chairperson
[23]
When the matter came before the FAC the panel comprised four members.
Ngoepe J who was chairing the panel queried why
there was an even
number but was advised by the Directorate of the ARB that due to
logistical problems they were not able to get
a further member. At
the end of the hearing the panel split evenly. Ngoepe J who along
with another member Mr Mokoena held that
the appeal should be
dismissed, then exercised a casting vote which led to the result that
the FAC had dismissed the appeal.
[24]
There is no challenge that this was not in terms of the ARB
constitution or that the panel was in view of its even number
inquorate. Rather, the first challenge is that in his decision Ngoepe
J sourced this power in clause 14.3 of the Code where there
is no
such power. This was doubtless an error as the relevant clause is
14.13 of the MOI, which provides for this power.
[11]
I do not consider this point has any substance and the error is
obvious.
[25]
The next criticism is hard to follow. The point now taken is that
this source, for the casting vote, should have been
located in the
Code of Conduct not the MOI. No argument in principle is made for why
this should be the case. If anything, the
power is properly located
in the MOI which is the constitution of the ARB. If this is an
argument based on company law, it has
no basis.
Section 15(2)
of the
Companies Act, 71, of 2008
, regulates the provisions of an MOI. It
states that a provision that is inconsistent with the Act is void.
But no argument is made
that the inclusion of a casting vote power
given to an organ of the company like the FAC is contrary to the Act.
Moreover, in its
MOI the ARB makes it clear that the standard form
MOI prescribed by the Act does not apply to it.
[12]
There is no legal bar to the inclusion of this legal provision in the
MOI and it is the logical place for it to be inserted, given
that the
MOI sets out the various organs of the ARB and included their voting
procedures.
[26]
Then the argument was that because in terms of
section 15(6)
of the
Companies Act, the
MOI is a contract, binding as between its members
and the company, this could not bind a non-member. But Bliss
participated in
the proceedings of the ARB and chose to exercise its
rights of appeal provided by the same MOI. It can hardly object to
this now.
Moreover
section 15(6)
applies to both the MOI and any
rules of the company. The Code constitutes the Rules of the company
thus the attempt to make a
distinction between the two has no merit.
[27]
I do not know if Bliss was aware of the provisions of the MOI when it
appealed to the FAC. It seems from some correspondence
in the record
that it did not. But it was incumbent on Bliss having instituted an
appeal, to familiarise itself with the voting
procedures. If it did
not, it has only itself to blame.
[28]
Finally, the argument is made that a casting vote is an exercise of
discretion. On this basis the Chairperson’s
choice to exercise
a casting vote is attacked for being irrational and unfair. But as
Colgate has argued, one needs to distinguish
between functions that
entail the exercise of a discretion and those that are mechanical. As
Hoexter and Penfold explain, unlike
discretionary powers, mechanical
powers “…
involve
little or no choice on the part of their holder.
[13]
The
Bliss critique presupposes that the Chairperson exercises a
discretion when voting a casting vote. But that is not the case.
The
language of the MOI makes this clear – there is no discretion -
this is a mechanical power.
[29]
This review point must fail.
Approach
to the remaining review points.
[30]
The next two review points deal with the merits of the FAC decision.
Each involves a consideration of whether the FAC
took the correct
approach to the application of the Code. Colgate argues that the
approach taken by Bliss is to elevate its review
points impermissibly
into what are appeal points. Whilst both parties agree that the
distinction between the two has elided, Colgate
argues that
nevertheless the distinction must still be retained.
[14]
It says much of Bliss argument falls on the wrong side of the divide.
Even with an expanded notion of what constitutes a review,
Bliss’
review points, it argues, remain appeal points. Bliss relying on the
SCA in
Tellumat
contends that once the reviewing court is satisfied that:
“…
the
decision could only properly be taken if certain facts, overlooked by
the decision maker, were taken into account, it is entitled
to
interfere. Similarly, once it is satisfied that in taking the
decision certain facts that were taken into account should not
have
been, it may interfere. Even when all relevant facts were considered,
the court will have to consider the weight attached
to the facts. The
precise point at which a court is entitled to interfere may not be
entirely clear, but as Henning J said many
years ago, "where a
factor which is obviously of paramount importance is relegated to one
of insignificance, and another factor,
though relevant is given
weight far in excess of its true value" interference is
warranted. I would suggest that it is essential.”
[15]
[31]
Since most of the argument advanced by Bliss falls into this category
referred in
Tellumat,
this will be the approach I will follow. But there is also another
principle to be observed. Colgate argues that administrative
decision
makers are entitled to deference. This is particularly so when the
issues involve ‘…
polycentric
or policy issues.”
[16]
I now go on with these principles in mind to consider the remaining
review points.
(ii)
Second ground of review.
a.
Clause 8 of the Code.
[32]
Clause 8 of the Code states:
“
Exploitation
of advertising goodwill
8.1
Advertisements may not take advantage of the advertising goodwill
relating to the trade name or symbol of the product or service
of
another, or advertising goodwill relating to another party's
advertising campaign or advertising property, unless the prior
written permission of the proprietor of the advertising goodwill has
been obtained. Such permission shall not be considered to
be a waiver
of
the
provisions of other clauses of the Code.
8.2
Parodies, the intention of which is primarily to amuse and which are
not likely to affect adversely the advertising goodwill
of another
advertiser to a material extent, will not be regarded as falling
within the prohibition of paragraph 8.1 above.
In
considering matters raised under this clause consideration will be
given to, inter alia, the likelihood of confusion, deception
and the
diminution of advertising goodwill. Furthermore, whether the device
or concept constitutes the "signature" of
the product or
service, is consistently used, expended throughout media and is
prominent in the mind of the consumer.
[33]
To bring its case into the realm of review, Bliss argues that it is
necessary as a jurisdictional fact for there to be
a finding that
Colgate had established it acquired goodwill in the Protex packaging
architecture and that Bliss had taken advantage
of that in its
Securex packaging. In the FAC decision Ngoepe J found that Colgate
had established this goodwill because it enjoyed
32% of the market
and established itself over many years.
[34]
Bliss argues this does not suffice to a finding that advertising
goodwill subsists in the Protex packaging. Bliss argues
that proof of
market share and longevity should not constitute proxies for
advertising goodwill. This is proof of the value of
the goodwill of
the trademark, but it does not necessarily follow that it constitutes
proof of the goodwill in the advertising
architecture. But this is
not a fair reading of the reasons. Ngoepe J goes on to state: “
The
appellant has exploited respondent’s goodwill relating to
Protex. Given the overall similarity between the two, we are
of the
view that there is a likelihood of confusion.”
In prior
paragraphs this exploitation is detailed.
[35]
The fact that it is set out in an earlier portion of the reasons and
not under the heading dealing with clause 8 of the
Code does not
detract from the fact that this reasoning was advanced and
considered. It is not necessary for review purposes for
me to
regurgitate what was said. But in brief the approach of the AAC was
to detail the history of the respective brands packaging
and to reach
a conclusion that Colgate’s’ brand packaging architecture
was unique and that historically Bliss,
which was the
latecomer, had adopted similar packaging and then in 2018 (the event
that led to the present complaint) had in the
words of the
ACC “
moved the packaging even closer to Protex packaging than before.”
[36]
Ngoepe J quoted this reasoning in his decision with approval. He
repeats the statement that the 2018 Securex packaging
had moved
closer to that of Protex as being correct. Mr Mokoena who wrote the
other decision dismissing the appeal concurred with
the reasons given
by Ngoepe J and added some more remarks of his own. He notes that
even the Directorate which had decided in favour
of Bliss had
nevertheless come to the conclusion that that the combination effect
can become protectable advertising concepts,
noting that if this was
not the case “…
then
distinctive packaging, which is almost always made up of separate
non-distinctive elements, would never be protectable as advertising.
[17]
[37]
Mokoena being a marketing practitioner uses the evocative language of
those in the industry. Thus, while he acknowledges
that an entrant
into a new market competing with an incumbent “
might
subscribe to the category norms provided
” this does not
justify exploiting their advertising goodwill. As he put it, it is
one thing to take a “
spoonful of inspiration but not a spade
full.”
There was he concluded a “
... significant
reduction of the perceptual distance between the two brands.”
[38]
Put simply Bliss had entered the market in 2011 copying significant
aspects of Colgate’s brand architecture, and
when the latter
changed some aspect in 2016, Bliss had followed it in 2018, bringing
the products visually even closer. Thus, both
members who made up the
majority decision on the FAC, came to the conclusion that the case
for a breach of clause 8 of the Code
rested on what is termed ‘visual
proximity’. This conclusion of visual proximity was also the
conclusion of the four
members of the AAC and on this aspect even the
view of the Directorate. That each added other issues as well takes
the matter no
further. The core finding does not amount to an error
of fact, nor is it irrational and constitutes a determination of a
matter
of policy which the FAC was entitled to exercise.
[39]
The minority decision was written by a Mr Neethling. Mr Gendel, the
fourth member, concurred with Neethling’s decision
but did not
write his own. I accept that Mr Neethling does make some valid points
about irrelevant features that the AAC had relied
on. He gave two
examples. For instance, there was some reliance on evidence of
consumer confusion about the two brands. But the
evidence for this
was hardly conclusive. It amounted to two posts that had been made on
Colgate’s’ social media platform.
Then allegations had
been made about a past campaign in which the two firm were involved.
Colgate had accused Bliss of violating
both clauses 8 and 9 of the
Code when the latter marketed a fabric conditioner called Maq Soft
which competes with the former’s
brand Sta Soft, leading to
accusations that Bliss was a serial imitator. Neethling was correct
in rejecting the weight and relevance
of these facts. But these facts
are not central to the core conclusion of the FAC majority which is
premised on the degree of ‘sameness’.
Nor indeed does
Neethling dispute the sameness description. As he puts it: “
There
is a high degree of sameness in the packaging designs within the
category.
“
[40]
Neethling is thus not disputing the core factual conclusion of the
majority. He just does not consider sameness an issue
of
significance. It seems for him that originality is overrated.
Advertisers will tend to come up with similar offerings. This
means
that the difference between the minority and majority on this point
(and previously the AAC) is a policy one. How much sameness
is
tolerable before the ARB invokes clause 8 against an advertiser.
[41]
It is not for a court to second guess either approach; that of
Neethling or the majority. What is clear is that on the
core issue
there is no factual error that would justify a review court
interfering with it. This issue is one of policy which is
for the
ARB, as the guardian of the industry norms and standards, to take its
own view. Nor does the fact that some other evidence
on which the
majority sort to bolster its conclusion is irrelevant (the prior
dispute between the parties for another product)
or is based on slim
pickings (the Facebook confusion posts). The core issue on which the
FAC majority based its decision was based
on the “sameness”
between the respective brands brand architecture. As an issue of fact
this was consistent with the
view taken by the four members of the
AAC. Even those who took a contrary view as to whether there had been
a contravention of
Clause 8 (the Directorate and the FAC minority
(Neethling and Gendel) did not disagree on the factual conclusion of
sameness.
[42]
The FAC majority in concluding on the issue of sameness complied with
the interpretive guidance the Code lays down. Thus,
the Code states:
3.2
In assessing an advertisement's conformity to the terms of this Code,
the
primary test
applied will be that of the
probable impact of the advertisement as a whole upon those who are
likely to see or hear it. Due regard
will be paid to each part of its
contents, visual and aural, and to the nature of the medium through
which it is conveyed.
(Emphasis provided)
[43]
The FAC majority applied the primary test when they concluded that
Bliss had contravened Clause 8 of the Code. This ruling
does not
amount to a reviewable irregularity. Nor for that matter was it
irrational.
b.
Clause 9 of the Code
[44]
The FAC also found that the Bliss advert for Securex contravened
clause 9 of the Code.
[45]
This clause states:
9.1
An advertiser should not copy an existing advertisement, local or
international, or any part thereof in a manner that is recognisable
or clearly evokes the existing concept and which may result in the
likely loss of potential advertising value. This will apply
notwithstanding the fact that there is no likelihood of confusion or
deception or that the existing concept has not been generally
exposed.
[46]
A reading of both clauses 8 and 9 suggests that they deal with the
same transgression. However, the SCA has held this
is not so. In
South African Airways (Pty) Ltd [Appellant] and Comair Ltd t/a
Kulula.com
Lewis JA considered the issue of the similarity:
“
Although
at times this Committee has considered that Clauses 8 and 9 provide
related protections, it is clear from the language
of the two
provisions … that their purpose and reach is different. Clause
9 emphasises that it is protecting "advertisements"
that
have an "existing concept", not "the goodwill"
arising from trade names, symbols or advertising which
Clause 8
explicitly protects.”
[47]
Lewis JA went on to consider that Clause 9 was meant to do:
“
The
primary purpose of Clause 9 thus appears to be the protection of the
intellectual and creative idea that is given form in a
particular
advertisement. As the Committee has held on previous occasions, what
is protected is the element of original or intellectual
thought
behind the advertisement itself. Even though Clause 9 protects not
only the whole advertisement, but also parts of it,
in each case it
will be necessary to establish that what has been imitated or copied
is an existing advertising concept which is
the product of
intellectual and creative thought. Clause 9 can thus best be
construed as providing protection to the intellectual
creativity that
informs the development of advertisements. Although it is true that
the Code defines "advertisement"
broadly to include any
"visual or aural communication. intended to promote" the
sale or lease of goods or services, this
broad definition should not
detract from recognising that the purpose of Clause 9 is to prevent
the copying or imitating of advertising
concepts.
[48]
Bliss argues that the FAC has not met this test. It has not explained
why Bliss has imitated or copied an existing advertising
concept.
This same argument had found traction in the minority decision of
Neethling whose view was that there was nothing particularly
original
about the Colgate add. It was what one might expect in the category
for this type of product. In his response, Mokoena,
who was part of
the majority, wrote that Bliss had not taken a “spoonful
of
inspiration but a spadeful.”
Albeit phrased as a metaphor
what Mokoena is saying is that Bliss had gone beyond what might be
considered a permissible boundary
of emulation and had copied or
imitated Colgate’s product
[49]
In his decision Ngoepe J writes that he accepts the analysis of the
AAC in this respect without elaborating on it much
further. The AAC
described Bliss as a serial imitator because of the Sta-Soft /Maq
Soft dispute between the same two firms that
I referred to
earlier.
[18]
Bliss correctly
argues that the whatever the merits of the Sta-Soft/ Maq Soft dispute
it was irrelevant to any finding in respect
of Protex and Securex.
[50]
However, despite this, the AAC had embarked on a detailed comparison
of the advertising architecture of the products
and noted their
similarity and that most significantly for it, that Bliss’
design change to Securex in 2018 had let to Bliss
to make a design
change that despite some differences, in the panel’s view moved
the two products closer to one another.
[51]
Unlike the Directorate, the AAC went back into the history of the
similarities because it regarded this as relevant to
an assessment of
a breach of the Code. It noted that since Securex’s launch in
2011, these similarities were not only visual
but also aural, and
conceptual, because the name chosen was similar “both in aural
pronunciation and conceptual meaning”.
Securex also had four
variants (the same as Protex) three of which had the same colour as
the Protex. It also accepted Colgate’s’
submission that
none of the other soaps in the same germ protection were packaged in
a manner that resembled that of Protex. The
AAC’s conclusion
was that “
... we find that Bliss has copied the Protex
packaging in a manner that is recognisable and that clearly evokes
the existing Protex
concept.:
[52]
This a self-standing conclusion separate from the reliance on the
Sta-Soft case, which is supported by the analysis of
the two
products. This reasoning of the AAC was approved by Ngoepe J in his
consideration of whether Bliss had contravened Clause
9.
[53]
Bliss also argued that the FAC had ignored the design brief which
Bliss had furnished which “contained
no instruction to copy
the PROTEX packaging; and the advertisers’ [ Bliss] disavowal
that the PROTEC packaging had been copied.”
[54]
Then Bliss seeks to rely on two letters from its advertising agency
Fountainhead which had refreshed the Bliss packaging
in 2018, and in
which the agency claimed that it was not instructed to, nor did it
imitate the Protex packaging.
[55]
The FAC majority does not refer to either of these assertions. The
question is whether this amounts to ignoring material
relevant
evidence. I will accept that evidence that the designers of the
Securex packaging were not instructed to imitate the Protex
brand is
relevant.
[56]
But the real question is of its probative weight. The mere assertion
about the instruction in their brief is hardly decisive.
Given that
the Bliss brand was always the follower, and not the leader, in this
instance this assertion could rightly be treated
with some
scepticism, particularly in an industry like advertising where
practitioners are unlikely to concede that they are not
innovators. I
consider this evidence carried little weight against the weight of
the other inferences that were drawn, and the
failure to mention it,
in either of the FAC majority decisions, does not constitute a review
point. As the full bench in the Western
Cape in
Hamata
pointed
out:
“
Even
a court of law is not required to show that it took every relevant
consideration into account or that it went through every
relevant
process.”
[19]
[57]
Finally, in relation to the contravention of either clause of the
Code, I consider whether the FAC judgment was irrational.
Bliss, as I
mentioned earlier, belatedly raised this further ground of review. In
brief it argues, based on the same facts, that
FAC could not
rationally have made the decision it did in respect of Clauses 8 and
9 of the Code.
[58]
But at best for this argument is the possibility that the Panel could
have on the same facts come to a different conclusion.
I accept this
as a possibility. I do not for instance consider Mr Neethling’s
reasoning for the minority to be irrational
– only a different
approach to the issues. But as the Constitutional Court has pointed
out in
Nu Africa Duty Free Shops (Pty) Ltd v Minister of Finance
and others
where it cited the view of the same court in
Electronic Media Network:
“
It
needs to be said that rationality is not some supra-constitutional
entity or principle that is uncontrollable and that respects
or knows
no constitutional bounds. It is not a uniquely designed master key
that opens up any and every door, any time, anyhow."
[20]
[59]
But it does not matter for a rationality review that the panel could
have equally come to another decision. Rather, as
the court held in
Nu Africa
:
“
Rationality
is also not about justification. Nor is it about the cogency of
reasons furnished for a particular decision. It concerns
the question
whether there exists a rational connection between the exercise of
power, and the purpose sought to be achieved through
the exercise of
that power.”
[21]
[60]
The FAC majority decision links the power they exercised with the
purpose for the power – to protect the interests
sought to be
protected by the Code. The decision is therefore a rational one
.
[61]
In Nu Africa, the same court also referred to the issue of deference:
“
a
high degree of deference is accorded to the decision-maker”
[22]
[62]
When I heard the matter counsel for Bliss argued that deference to
the decision maker is not appropriate in this case
as the FAC is not
an expert body. Those chosen to hear the case, it was argued, are not
chosen for their expertise in this area.
First, I do not know if this
proposition is correct. Although Ngoepe J is a retired judge, not an
industry practitioner, the other
three members were. But the fact
that the ARB may not set out some threshold for who may be appointed
to panels does not detract
from the need for deference. This is
deference to respect a body that has been established by players in
the industry to regulate
their own conduct. They have chosen a Code
of Conduct for their members to adhere to and trust their members to
adjudicate on its
terms.
[63]
Where, as in a case such as this, issues are ones of policy, courts
of law should be wary to step in to review decisions
simply because
the body might, on the same facts, have come to a different
conclusion. It must be borne in mind the industry has
chosen to
self-regulate. It has drawn up the Code. It has chosen who should sit
on the panels that determine disputes. The decisions
made in terms of
both clauses in the Code have involved an interpretation of not only
the clauses in question but in doing so an
application of the “…
spirit as well as the letter of the Code.”
That is what
Clause 3.1 of the Code requires them to do.
[64]
Furthermore, case law has long recognised the principle of deference
being shown to administrative bodies.
[23]
Whilst admittedly these cases these have dealt with the question of
deference owed to decisions of organs of state, not non-governmental
organisations like the ARB, there is no reason why this principle
should not be extended to the latter.
[65]
The questions the AAC and FAC had to deal with involved their
interpretation of the spirit of the Code. The SCA, who
earlier on had
to decide the constitutional issues in this matter quoted from the
English case of
Datafin
where Sir John Donaldson MR had
considered the desirability of self-regulation:
“
Self-regulation
. . . can connote a system whereby a group of people, acting in
concert, use their collective power to force themselves
and others to
comply with a code of conduct of their own devising. This is not
necessarily morally wrong or contrary to the public
interest,
unlawful or even undesirable.”
[24]
[66]
This sentiment is entirely apposite to this matter.
Conclusion
on the review
[67]
There is no basis to set aside the ruling in terms of Clause 8 or 9,
as being irrational, moreover even if another body
of decision makers
may have decided the questions differently, the decision of the FAC
majority, was one based on applying the
‘spirit’ of the
Code to the facts. Those facts are solidly based on the record before
them. They drew inferences from
those facts about transgressions of
the Code based on solid reasoning. That other inferences could also
be drawn is unimportant,
given this is a review not an appeal.
Moreover, in coming to their decision on how to interpret the spirit
of the Code, the decision
makers are entitled to deference from the
Courts.
[68]
I conclude that none of the grounds for review of the findings either
under Clauses 8 or 9 succeed.
(iii)
Final ground of review: the sanction
[69]
The final ground of review was whether the sanction was materially
influenced by errors of law and/or failure to take
relevant
circumstances into account. The FAC order required Bliss to “remove
the offending packaging.” This was a repeat
of the order
granted by the AAC. Where the orders differed was in relation to the
period for compliance. The AAC gave Bliss three
months to comply.
This was consistent with the terms of Clause 15.3. of the ARB’s
Procedural Guide which has a clause that
deals specifically with
packaging:
15.3
Where an advertisement is to be withdrawn in terms of a ruling, the
advertisement shall be withdrawn as soon as possible, but
no later
than as set out below:
....
15.3.7Packaging
— three months or as determined otherwise by the ARB. This
applies to dissemination of new packaging, and
does not require
on-shelf removal”
[70]
The AAC’s order would have expired on 27 July 2020. The FAC
gave its order on 3 August 2020 and ordered that the
period for
compliance would be extended to 27 August 2020 in effect a one-month
extension of the period given in the AAC order.
Later this period was
extended by the FAC to 30 September 2020.
[71]
Bliss’ complaint is that it was only afforded one month to
comply in terms of the FAC order. But this is only if
the time period
runs from the date of the FAC order. It was effectively given 5
months if one includes the period afforded to it
by the AAC (three
months) and then thereafter two months by the FAC.
[72]
Whilst I accept as set out at great length in Bliss’ papers
that changing packaging involves a major commercial
outlay it has
only itself to blame if it has incurred further expenditure in
anticipation that it might succeed on appeal. After
all, why should
the complainant be prejudiced by a further period of extension when
there is an appeal. In any event much of this
debate has become
academic It is now February 2024. There is no basis for the decision
to have been reviewed on this ground either.
Discharge
application
[73]
The parties’ dispute does not end with my dismissal of the
review. During the case management meeting counsel for
Colgate asked
whether Bliss accepted that part of the order made by Fisher J when
she heard the earlier application was still applicable
if the review
was unsuccessful before me, which it has proved to be. Counsel for
Bliss indicated that Bliss view was that even
in those circumstances
the order was still in force. I directed then that Colgate must bring
a separate discharge application and
that it would be heard at the
same time as the review. Both parties then filed further affidavits
and heads of argument to address
this point.
[74]
First some history is necessary to see how this order came about.
Bliss first brought this review as an urgent application
which was
heard by Yacoob J. on 28 September 2020.She dismissed the application
on the basis that Bliss had failed to demonstrate
a
prima facie
right.
[75]
Bliss then brought a second urgent application which was heard by
Fisher J. I will refer to this as Fisher 1. This was
when
mero
motu
Fisher J raised the constitutional issue. That is the same
issue that then went to the SCA and ultimately to the Constitutional
Court. It failed before both.
[76]
However, what had happened was that in Fisher 1, on 30 November 2020,
Fisher J had granted an order when she heard the
urgent application
in the following terms:
“
2.
The question of whether the ARB process in issue is constitutional
and the further questions which arise in terms of the
impugned rulings under judicial review
by this Court are
postponed to a date to be arranged between all parties.
(Emphasis
provided)
3.
The ARB is interdicted from enforcing the impugned rulings of the ARB
pending the final determination of these questions."
[77]
After Fisher 1 had been delivered both parties filed fresh papers to
deal with the constitutional issue, she had
mero motu
raised.
She heard the matter again the following year and decided the matter
on 21 May 2021. This was when Fisher J decided the
constitutional
issue in favour of Bliss, and she therefore did not consider the
review points I have had to consider in this case.
I will refer to
this second decision as Fisher2.
[78]
In Fisher 2, Fisher J did however opine on the interim order she had
granted as Fisher 1. She considered inter alia,
that since Colgate
had not brought a reconsideration application the interim order
stood.
[79]
This means I must now consider what the terms of the order meant in
Fisher1, since the decision of Fisher 2 has been
overturned.
[80]
I turn again to paragraph 3 of that order which I repeat for
convenience.
“
The
ARB is interdicted from enforcing the impugned rulings of the ARB
pending
the final determination of these questions
."
(Emphasis provided)
[81]
The ‘
final determination’
means that the losing
party is entitled to exhaust all avenues of appeal. That
interpretation is common cause. The controversy
turns on the phrase
“…
these questions
” Does it mean, expressed
as it is in the plural, both the constitutional issues (now finally
determined) as well as the review
points (not finally determined.)
Bliss finds the answer is clear from the way clause 2 of the order is
framed. It is disjunctive.
It refers to the constitutional issue
“…
and the further questions which arise in terms of
the impugned rulings under judicial review.”
[82]
But Colgate argues that one must have regard to what Fisher J stated
in her judgment in Fisher 1. Here she says two things.
That the
application before her did not raise any new issues not before Yacoob
J other than the constitutional issues. (which in
any event Fisher J
had,
mero motu
, raised). Fisher J had also stated that if the
constitutional challenge was unsuccessful Colgate’s’
rights would be
restored “ex
tunc
.” Why
would she have made this remark if the administrative review was
being given further life. Thus, it appears that
the reasoning is at
variance with language of the order. Nevertheless, because the order
is stated in such clear terms, I cannot
find that it has been
discharged by attempting to reinterpret its terms through the lens of
certain paragraphs in the judgement.
[83]
But Colgate makes a more persuasive argument that even if the interim
interdict still survived until the present matter
was heard, it
cannot survive the decision of a court to dismiss the review. Given
that this is my finding it would be anomalous
to keep on life support
an interdict whose rationale for continuing no longer exists. Nor
would it be in the interests of justice
to do so. Fisher J who
granted it, does not explain in her reasons why it was necessary to
survive the challenge and if anything
seemed to suggest from certain
passages that it would not. Yacoob J who heard the matter first as an
urgent application dismissed
it on the basis that no
prima facie
right had been established.
[84]
What then is the status of an interim order once another court has
considered the very issue it had pended. In
Cipla Agrimed
the
SCA held
:
“
As
soon as the court makes a final determination, the interim
interdict is discharged. This is also why a fresh application
for an
interim interdict pending an appeal can ordinarily be brought.”
[25]
[85]
Half the rationale for the interim order fell away when the
Constitutional Court finally ended the basis of the constitutional
challenge. I have now decided the remaining review points against
Bliss. That takes care of the ‘remaining further questions’
contemplated in the Fisher 1 order. This cannot mean that the review
relief must survive independently of how this case has now
been
decided.
[86]
As the SCA explained in MV Snow Delta
,
"(a]n interim order has no independent existence but is
conditional upon confirmation by the same Court (albeit not the same
Judge) in the same proceedings".
[26]
[87]
Bliss has also argued that Colgate lacks
locus standi
to bring
the discharge application because the suspension relates to the
enforcement of the ARB order by the ARB and only the latter
has
standing in respect of its suspension. However, this is highly
formalistic approach to standing. The jurisdiction of the ARB
was
invoked by Colgate as the complainant concerning what it considered
to be infringements of the Code as they effected its rights
as a
member of the ARB. Bliss a non-member nevertheless consented to the
ARB’s jurisdiction.
[88]
Bliss participated in all three proceedings of the ARB with Colgate
as the counterparty – it is cited throughout
as the
complainant. When litigation in the courts ensued, Colgate was
respondent throughout proceedings before Yacoob J and Fisher
J, the
SCA and the Constitutional Court. If the interim order remains
suspended, it delays the relief that Colgate has sought since
day one
when it brought the complaint to the ARB in December 2019. The
purpose of the relief that the FAC majority provided was
to secure
rights that Colgate as an advertiser enjoyed under the Code to
protect its rights. It was Colgate not the ARB that initiated
the
complaint. That complaint was the genesis of the current review.
Denying it
locus standi
and saying it vests only in the ARB,
seems to me the highpoint of formalism and to perpetuate an injustice
to Colgate.
[89]
I find that the interim order by Fisher J in paragraph 3 of Fisher1,
has been discharged.
Conclusion
[89]
I am mindful that my decision on both the main application and the
discharge application, will mean, absent any other
order, that Bliss
will be required forthwith to withdraw its Securex packaging from
distribution with ARB members to comply with
the FAC order. Given
that this litigation has taken some years to get to this point it
would be unfair to grant such a remedy with
immediate effect. I am
satisfied that complying with the three-month period set out in
Clause 15 of the Code will be more than
fair to Bliss.
Costs
[90]
Both sides employed the services of two counsel and so a costs award
of two counsel is appropriate given the complexity
of the case, the
number of issues it raised and the lengthy factual record. Although
Colgate is cited in two capacities, as the
second and third
respondents in the review, and second and third applicants in the
discharge application, they should be treated
as one party for the
purpose of the costs award.
ORDER:-
[91] In the result
the following order is made:
Review
application
[1]
The applicant (Bliss’) application for review of the decision
of the Final Appeals Committee (FAC decision) of the
first respondent
is dismissed.
[2]
Bliss is liable for the second and third
respondents (Colgate’s) costs of the review application,
including the costs of two
counsel.
[3]
Bliss must comply with the FAC decision within
three months of date of this order. This applies to dissemination of
new packaging,
and does not require on-shelf removal.
Discharge
application
[4]
The interim interdict granted on 30 November
2022, under case number 2020/22061, is reconsidered and discharged.
[5]
Bliss, as the first respondent in the discharge application, is
liable for the costs of the applicants (Colgate) in the
discharge
application, including the costs of two counsel.
N. MANOIM
JUDGE OF THE HIGH
COURT
GAUTENG DIVISION
JOHNANNESBURG
Date of hearing: 18
October 2023
Date
of Judgment: 21 February 2024
Appearances:
Counsel for the
Applicant:
CDA Loxton SC
F
Southwood SC
NS
Ruhinda
Instructed
by.
Eversheds Sutherland SA (Inc)
Counsel for Second and
Third Respondent:
G Marcus SC
C
McConnachie
Instructed
by:
Kisch IP
[1]
Nothing
in this case turns on the distinction and both parties have
conveniently referred to Colgate in these proceedings.
[2]
Clauses 8 and 9, respectively. I deal with their contents later.
[3]
Reported as
Advertising
Regulatory Board NPC and Others v Bliss Brands (Pty) Ltd
2022 (4) SA 57
(SCA) and
Bliss
Brands (Pty) Ltd v Advertising Regulatory Board NPC and others
[2023] ZACC I9.
[4]
I derive this from the complaint filed with the ARB. The complaint
was filed in 2019 and refers to Protex having been in the
market for
“over 19 years”.
[5]
This is the claim Colgate made in its appeal to the AAC. See record
Case Lines 026-118.
[6]
CCT 132/22 paragraph 22.
[7]
What the SCA did was to excise those prayers that raised the
constitutional issues.
[8]
[2021] ZASCA 84
(17 June 2021) at paras 12 — 13
[9]
[2019] ZASCA 117
; [2019]4 All SA 668 (SCA).
[10]
Supra, paragraph 20.
[11]
The provision states:” Where
an
equality of voting occurs the Chairman of the Final Appeal Committee
will have a casting vote in addition to his/her deliberative
vote.”
[12]
MOI section 1,1.
[13]
Hoexter and Penfold
,
“Administrative Law in South Africa,”
Third edition page 65.
[14]
See Hoexter and Penfold op cit. who cite Cameron JA in
Rustenburg
Platinum Mines Ltd v Commission for Conciliation, Mediation and
Arbitration
2007 (1) SA 576
(SCA) who states in a review the focus is on the way
in which the decision maker came to the challenged conclusion.
(Paragraph
310. But the authors also state that in practice the
distinction between a review and appeal “…
is
not nearly as clear as it is made to seem.”
(Pages 137 to 139)
[15]
Tellumat
v Appeal Board, Financial Services Board
[2016]
1 All SA 704
(SCA) at paragraph 42.
[16]
See
Batho
Star Fishing (Pty) Ltd v Minister of Environmental Affairs and
Tourism and others
[2004] ZACC 15
;
2004 (4) SA 490
(CC) at paragraph 46.
[17]
He notes as well as does Ngoepe J, that the reason the
Directorate did not find an infringement of the Code was that
Colgate had not pursued its case in 2011 when Bliss commenced with
Securex. Since nine years had elapsed since the Bliss brand
had
entered the market the Directorate reasoned the Code should not be
used to protect Colgate.
[18]
The Directorate had found according to the AAC decision that
Colgate’s packaging was protectable and had been imitated
by
Bliss although it dismissed the complaint on the grounds that the
likely confusion and actual confusion had not been shown.
[19]
Hamata
and Another v Chairperson, Peninsula Technikon Internal Disciplinary
Committee
2000(4) SA 621 (C) at paragraph 39.
[20]
2024 (1) SA 567 (CC) at para 113, citing
Electronic
Media Network Ltd v e.tv (Pty) Ltd
2017 (9) BCLR 1108
(CC
)
at para 6
.
[21]
Nu
Africa
,
supra, paragraph 114.
[22]
Supra, paragraph 18.
[23]
Bato
Star Fishing (Pty) Ltd v Minister of Environmental Affairs and
Tourism and others
[2004] ZACC 15
;
2004 (4) SA 490
(CC) at para 46;
Tellumat
(Pty) Ltd v Appeal Board of the Financial Services Board and others
[2016] 1 All SA 704
(SCA) at para 42
[24]
R v
Panel on Takeovers and Mergers, Ex parte Datafin plc and another
(Norton Opax plc and another intervening)
[1987]
1 All ER 564
at 567 quoted by the SCA in
Advertising
Regulatory Board NPC and others v Bliss Brands (Pty) Ltd
[2022]
JOL 52815
(SCA) paragraph 43. The SCA held that: “
The
right to self-regulation includes the right of associations to adopt
rules and standards to regulate their conduct in their
dealings with
the outside world.”
[25]
Cipla
Agrimed (Pty) Ltd v Merck Sharp Dohme Corporation and Others
2018 (6) SA 440
(SCA), at paragraph 45.
[26]
MV Snow
Delta Serve Ship Ltd v Discount Tonnage Ltd
2000 (4) SA 746
(SCA), at paragraph 6.
sino noindex
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