Case Law[2024] ZAGPJHC 621South Africa
Chauke v Passenger Rail Agency of South Africa (38743/2015) [2024] ZAGPJHC 621 (9 July 2024)
High Court of South Africa (Gauteng Division, Johannesburg)
9 July 2024
Headnotes
by the Supreme Court of Appeal inTwala, this obligation would give rise to legal liability where the risk of harm to commuters resulting from falling out of crowded trains
Judgment
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## Chauke v Passenger Rail Agency of South Africa (38743/2015) [2024] ZAGPJHC 621 (9 July 2024)
Chauke v Passenger Rail Agency of South Africa (38743/2015) [2024] ZAGPJHC 621 (9 July 2024)
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sino date 9 July 2024
IN
THE GAUTENG DIVISION OF THE HIGH COURT OF SOUTH AFRICA
GAUTENG
LOCAL DIVISION
JOHANNESBURG
1.
REPORTABLE: NO
2.
OF INTEREST TO OTHER JUDGES: NO
3.
NOT REVISED.
9
July 2024
CASE
NO: 38743/2015
In
the matter between:
LEBOGANG
DESMOND CHAUKE
Plaintiff
and
PASSENGER
RAIL AGENCY OF
SOUTH
AFRICA
Respondent
JUDGMENT
KATHREE-SETILOANE
J:
[1]
The plaintiff, Desmond Lebohang Chauke, instituted an action against
the Defendant, Passenger Rail Agency of South Africa,
for damages
arising out of an incident in which he was purportedly pushed out of
a moving train at the Vereeniging Railway Station
(Vereeniging
Station) at approximately 21h30 on 27 June 2014.
[2]
The plaintiff’s action came before me on the issue of liability
only as this issue was separated from the issue
of quantum in terms
of Rule 33(4) of the Uniform Rules of Court.
[3]
After the plaintiff
closed its case, the defendant
brought an application for absolution from the instance. The court
dismissed that application and
the trial proceeded.
[4]
In brief, the plaintiff’s case is that he boarded a train at
Vereeniging Station at 21.30 on Friday 27 June 2014.
There was a
stampede in which he was pushed through the open doors of the train
while it was in motion. He fell under the train
and sustained severe
injuries. As a result, the plaintiff’s left leg (above the
knee) and left arm was amputated.
[5]
The defendant disputed the version of the
plaintiff. Its version was that there was no incident in which the
plaintiff was pushed
of a train at 21h30 on 27 June 2014, as there
was no passenger carrying train operating on that evening which left
Vereeniging
Station at 21h30 for Germiston.
[6]
The
parties have presented two mutually destructive versions. The
approach that the court must follow in resolving the dispute has
been
well established and needs no repetition.
[1]
The question of onus is of material importance where there are two
mutually destructive versions as we have here. Before the onus
is
discharged, the Court must be satisfied that the version of the party
upon whom the onus rests is true, and the other is false.
The Court
must be placed in a position where it can place full reliance on the
version of the party bearing the onus.
[7]
As
a provider of rail commuter services to the public,
[2]
the defendant has a legal duty to implement reasonable measures to
ensure the safety of commuters who travel on its trains. As
held by
the Supreme Court of Appeal in
Twala
,
this obligation would give rise to legal liability where the risk of
harm to commuters resulting from falling out of crowded trains
running with open doors is imminently foreseeable.
[3]
[8]
It
is well-established that for the plaintiff to establish that the
defendant is liable, it must prove that it was negligent. This
onus
rests squarely on the plaintiff who is required to prove more than
merely ‘that harm to others was reasonably foreseeable
and that
a reasonable person would probably have taken measures to avert the
risk of such harm. The plaintiff is required adduce
evidence as to
the reasonable measures which could have been taken to prevent or
minimize the risk’.
[4]
[9]
The plaintiff pleaded that the defendant
was negligent in that it ‘failed to take any or any reasonable
precautions to ensure
the safety of commuters, members of the public
and the plaintiff, in particular, by failing to: (a) maintain
adequate crowd control
in and around the station, train and coach;
(b) ensure that the station, train and coach did not become
overcrowded; (c) ensure
that the doors of the coach remained closed
while the train was in motion; and (d) ensure that passengers were
not pushed onto
the train by those wishing to board the train and off
the train by those wishing to alight and/or exit the train. The
defendant
denied that it was negligent.
[10]
The plaintiff led the evidence of two witnesses: himself and his
father, Mr Simon Pule. The plaintiff’s evidence
was that his
father dropped him off at Vereeniging Station at approximately 20h00
to catch a train to Clarifier. On arrival at
the Vereeniging Station,
his father instructed him to inquire if there was a train coming to
the station that evening. The plaintiff
asked a commuter who advised
him that a train would be coming in. On being informed of this, the
plaintiff’s father left
the station.
[11]
The plaintiff was in possession of monthly train ticket which was
valid from 1 June 2014 to 30 June 2014. After an official
had checked
his ticket, he went to platform 3 where he waited for the train. He
could not say whether the official was a ticket-officer
or a security
guard. Platform 3 was not crowded when he arrived. While waiting at
platform 3, he overheard some people saying that
the train was late
as it should have arrived at 21h00. The train arrived at 21h30 that
evening.
[12]
The plaintiff testified that when the train stopped at platform 3,
‘people were screaming, shouting and pushing’.
He ‘was
in the middle of those people (about 100) pushing’ and was
‘pushed to the door of the train’ which
was open.’
He managed to grab onto a steel pole which was an arm’s length
from the door of the coach he was pushed
into. At this point his left
leg was still outside the coach. After managing to pull himself fully
into the coach, he was pushed
further in by the crowd of people
forcing their way into the coach. The train then started to move
while the doors were still open.
A crowd of people, inside the coach,
who were trying to disembark the moving train pushed him out of the
coach. There were no security
guards on platform 3 when the incident
happened and there was no whistle sounded when the train started to
move.
[13]
The plaintiff could not remember what happened after he was pushed
out of the train. He woke up at Sebokeng Hospital
and only realised
two weeks’ later that his arm and leg had been amputated.
[14]
The testimony of the plaintiff’s father did not contribute to
resolving the dispute between the parties, as he
was not a witness to
the incident and had no knowledge of it. He did, however, confirm
that he dropped the plaintiff of at Vereeniging
Station at about
19h50 to catch a train to Kliprivier.
[15]
The defendant led the evidence of four witnesses. The first was Mr
Gerhardus Jacobus Van Wyk (Mr Van Wyk). He was employed
as a train
driver by the defendant at the time of the incident. Mr Van Wyk drove
train 9075 which was the last train that travelled
from Vereeniging
Station to Johannesburg Station on the evening of the plaintiff’s
fall. He lived in Vereeniging not Braamfontein.
The train was
scheduled to leave Vereeniging enroute to Johannesburg at 17.35 and
arrive at Johannesburg Station at 19.27. The
train was, however,
delayed. As a result, it only left Vereeniging Station at 18.30 and
arrived in Johannesburg at 20h44.
[16]
Mr Van Wyk testified on how the driver and the train guard swop
coaches when a train departs a train station or shunts
to a siding.
On arrival at Johannesburg station he walked to the motor coach on
the western side of the train. The train guard
in turn walked from
the western side to the eastern side. They did this change-over
because the train was now going to travel from
Johannesburg to
Vereeniging where it was to be staged or stabled. The train number
changed to 9086. He said that this was not the
last train to arrive
at Vereeniging Station as trains from Braamfontein would have arrived
at that station after the arrival of
his train.
[17]
Mr Van Wyk arrived at Vereeniging Station in train 9086 at 22h40 on
Friday, 27 June 2014. As the train was approaching
the bridge near
platform 3, he saw in the headlight a person lying on the ground
between the rail and the platform. Although the
person’s leg
was severed from his body, he appeared to be alive. Mr Van Wyk
stopped the train about a meter away from the
injured person. He
disembarked; reported the incident to Centralised Train Control
(CTC); and requested an ambulance to take the
injured person to the
hospital. On his way to the CTC he met two security guards who were
patrolling the station. He informed them
of what he saw and they then
took a look. He thereafter shunted the train to the siding - the
place where the trains were stabled
or parked.
[18]
According to the evidence of Mr Van Wyk
there was a wall between platform 1 and 3. In cross examination, Mr
Van Wyk confirmed that
after he departed Vereeniging Station at 18.30
on the evening of 27 June 2014, at least two other trains would have
travelled from
Braamfontein Station to Vereeniging Station. He could
not say what the train numbers were or what time they would have
departed
Braamfontein Station. He could not say exactly which of the
three lines the trains would have travelled on, nor the platforms
they
would have arrived at because he was travelling in the opposite
direction to Johannesburg. He, however, made it clear that they
could
have used any of the three lines or platforms.
[19]
Ms. Fulufhelo Lynette Manugu (Ms Manugu)
also testified on behalf of the defendant. According to her
testimony, on 27 June 2014
she worked as a metro guard on train
numbers 0747 and 0752 which travelled on the Germiston Vereeniging
line. A draft daily journal
for these two trains dated 27 June 2014
was presented to her during her evidence in chief. She confirmed that
it was her daily
journal for 27 June 2014. She testified with
reference to this daily journal that train 0747 left Germiston at
18h10 and arrived
in Vereeniging at 19h32. She explained what would
generally occur when train 0747 arrived at Vereeniging Station. On
arrival at
Vereeniging Station, that train would do a turnaround in
the direction of Germiston. The actual train would not turn around,
but
the train driver and train guard would change coaches. In doing
so, the train guard would disembark the first coach of the train
on
the Vereeniging side of the station and walk to the last coach on the
Germiston side of the station. The driver and the guard
did this
change-over in preparation for the train to travel in the opposite
direction back to Germiston. This usually took about
5 minutes.
[20]
Before the train travelled in the direction
of Germiston, its number changed. On arrival at Vereeniging Station,
train 0747 would
change to 0752. After the changeover, Ms Manugu
would be in the last coach of the train and the train driver would be
in the first
coach or the motor coach on the Germiston side of
Vereeniging Station.
[21]
Ms Manugu explained the procedure she would
follow before the train would leave for Germiston Station. Before a
train departed the
station, she would put her head out of the window
of the coach to check if there were commuters standing on the yellow
line of
the platform. If the platform was clear, she would blow the
whistle to alert the commuters that the train was about to leave. She
would thereafter close the doors of the train and signal the driver
by pressing a button, which made the sound of a bell. This
sound
signaled to the driver that it was safe and clear for the train to
leave the station. As a train moved out of the station,
she would
continue to observe the platform from the coach window (with head
outside the window) until the last coach had left the
platform. She
said that if she observed something that indicated that it was
dangerous for the train or a commuter on the
platform, she would
alert the train driver to stop the train. She did this by pressing an
emergency bell. The train driver would
respond by immediately
stopping the train.
[22]
On the night in question, she did not
observe anything that would compromise the safety of any passenger.
Train 0752 was the last
train to travel from Vereeniging Station to
Germiston Station. It left Vereeniging Station at 19h40. At that time
of the evening,
there would generally be only about 10 passengers on
the entire train. On a Friday, peak hour is 3 pm.
[23]
On the question of whether there was a
stampede at 21h30 on Friday, 27 June 2014, she said that there could
not have been a stampede
as there was no train at that time. Any
train that arrived at Vereeniging Station after the 19h40 would not
go back to Germiston
but would be staged or stabled at Vereeniging
Station. There were no passengers on a train that goes to the siding
to be stabled
or staged. This is because they would be informed by
the train guard on duty that it was “an all-change train”,
meaning
that the train was to be staged or stabled. On being informed
of this, passengers would disembark the train.
[24]
Mr Frederick Makonya Mbatha (Mr Mbatha)
also testified for the defendant. On 27 June 2014 when plaintiff was
purportedly pushed
off a train, Mr Mbatha was employed by the
defendant as a metro train guard. He worked on the trains that ran
between Vereeniging
Station and Germiston Station.
[25]
Relying on his daily journal for 27 June
2014 which he had personally signed-off, he testified that he was on
train 0950 that left
Vereeniging Station at 19h06 for Germiston
Station on the night in question. Mr Mbatha was adamant that the
trains at that time
were on time on the Vereeniging Germiston line,
and there was no incident that caused any delay prior to 19h06 on
that evening.
[26]
He testified that there was no stampede at
Vereeniging Station on the evening of 27 June 2014. According to his
testimony, peak
time for commuters at Vereeniging Station, on any
Friday of the month, was between 14h00 and 17h00. After 17h00 the
number of commuters
decreased and from about 19h00 to 20h00 there
would only be about 15 to 20 commuters (or less) at that station.
[27]
With reference to the evidence of Mr Van
Wyk that the train 9086 which travelled to Johannesburg was 55
minutes late that evening,
he was adamant that that delay did not
influence the Germiston Line, and that the trains on which he was on
duty were on time.
[28]
Mr Malahlela, an employee of Royal Security
was on duty at Vereeniging Station from 18.00 on 27 June 2014. He
patrolled platforms
1, 2 and 3. Platform 1 was separated from
platform 3 by a wall, so when he was patrolling platform 1, he could
not see what was
happening on platform 3. He, however, remained
adamant that there was no crowd or stampede on platform 3 on the
evening of 27 June
2014. He said although at the time of the incident
he was patrolling platform 1 and not platform 3, and could not see
what was
happening there, he would have heard the screams and shouts
from commuters who were caught in the stampede. He was also certain
that if plaintiff was indeed pushed of the train, someone in the
crowd disembarking the train or those on the platform would have
informed him of the incident. He, however, only became aware that
plaintiff was injured and underneath the platform when Mr Van
Wyk
alerted him to this.
[29]
Mr Malahlele testified that last train left
Vereeniging Station at 19h40 that evening and after that there were
no crowds at Vereeniging
Station. If there were people on the
platform they would be asked to leave.
Analysis
[30]
The case that the defendant had to meet was
that its employees who were on duty on the train that left
Vereeniging Station for Germiston
Station at 21h30 on 27 June 2014,
were negligent in allowing the train to move whilst passengers were
boarding and disembarking
the train. Central to the case which the
defendant had to meet was the question of whether there was a
passenger train that left
Vereeniging Station at 09h30 on 27 June
2014. This issue goes to the root of the plaintiff’s case
against the defendant.
If the plaintiff is unable to persuade the
court of this, its claim must fail.
[31]
As alluded to, Ms.
Manugu testified that the last train that left Vereeniging Station
for Germiston on Friday, 27 June 2014 was
train 0752 and she was the
security guard on the train. It, however, emerged in cross
examination, Ms Manugu had no independent
recollection of the exact
times that the trains on which worked, on 27 June 2014, departed or
arrived at the stations on the Vereeniging
Germiston line left. She
was dependent for these times on her signed final daily roster for
that day. However, what was presented
to her by the defendant’s
counsel during her testimony in the trail, was an unsigned draft of
her daily journal for that
day. This draft was amended by a
functionary at 11h30 on the day. Ms Manugu seemed to only realize
during cross examination that
this was a draft and not the final
version which she signed on 27 June 2014. She was certain that she
had signed the final version
of her daily journal but did not explain
why it was not before court. In view of her concession that without
the signed final version
of her daily journal she could not say what
the exact times of the trains were, I cannot accept Ms Manugu’s
testimony that
train 0752 was the last train that left Vereeniging
Station on Friday, 27 June 2014. Nor can I accept her evidence that
that train
could not have been more than 10 to 15 minutes late in
arriving at that station. I also do not accept her evidence that she
observed
the platform from that train before it left.
[32]
Ms. Manugu accepted in cross examination
that she could not dispute that the that the plaintiff boarded a
train at 21h30 at Vereeniging
Station and that the doors remained
open while the train was in motion leaving the station.
Mr
Mbatha, the train guard on duty on trains 0750 and 0753 that
travelled on the Germiston Vereeniging line on 27 June 2014, also
conceded in cross examination that
between 20h00 and 21h57 on 27 June 2014, he was not at Vereeniging
Station, and that he was not
a witness to what may have happened at
the station during that time.
[33]
Although neither Mr Mbatha not Mrs Manugu
could dispute that the plaintiff may have fallen off a train at
approximately 09h30, Mr
Malahlele who was on duty at Vereeniging
Station that evening was adamant that this could have not happened
because there was no
train that left Vereeniging Station at 21h30 on
Friday, 27 June 2014. He said that the last train that left
Vereeniging Station
that evening was at 19h40, and that after that
time no other trains had left the station to go to either
Johannesburg or Germiston.
According to Mr Mbatha’s testimony,
the only trains that would have arrived at Vereeniging Station after
19h40 would have
been those that were to be stabled or staged in the
siding.
[34]
Mr Mbatha’s evidence on this issue
was corroborated by Mr Malahlele, who testified that train 0753 was
the last train on the
Vereeniging Germiston line to arrive at
Vereeniging Station, on 27 June 2014, where it was stabled or staged
for the night. Neither
Mr Malahlele’s evidence nor Mr Mbatha’s
evidence was refuted by the plaintiff.
[35]
With reference to the evidence of Mr Van
Wyk (the train driver who found the plaintiff between the rails and
platform 3) that his
train departed Vereeniging Station for
Johannesburg 55 minutes late, Mr Mbatha was adamant that did not
influence the Germiston
Vereeniging line. In this regard, he said
that he bore ‘no knowledge of what could have happened on the
Johannesburg line
where Mr Van Wyk was working but on our line,
Vereeniging to Germiston, [the trains] were always on time’.
[36]
Importantly in this respect, Ms. Manugu
testified that the train which Mr Van Wyk said was 55 minutes late on
14 June 2014, travelled
from Vereeniging to Johannesburg and not
Vereeniging to Germiston. She explained that the trains that
travelled from Vereeniging
to Johannesburg used a different
line/platform from the one that Mr Van Wyk referred to in his
evidence. Thus, any delay of a train
travelling to Johannesburg that
evening would not influence the trains travelling to Germiston. I
have no reason to reject the
evidence of Ms. Manugu on this aspect as
it was based on her experience and was not reliant on her signed
final daily journal for
27 June 2014.
[37]
When it was put to Mr Mbatha that Ms.
Manugu testified that there could have been a delay of 10 to 15
minutes on the trains on which
she worked on 27 June 2014, Mr Mbatha
responded by saying that although those trains may have been delayed,
there were no delays
on the trains which he had worked on that day.
He said that he was sure about this because if there were delays, it
would have
been captured in his daily journal which he had signed off
on.
[38]
A related issue which the plaintiff bears
the onus to prove is that platform 3 was crowded at 21h30 on 27 June
2014, and that there
was a stampede by commuters to get into the
train. This resulted in him being pushed into the train by the crowd
of approximately
100 commuters who were rushing to board the train,
and pushed out by the crowd inside the train who were trying to
disembark, when
the train started to move. He said that the commuters
who were trying to board the train ‘screamed, shouted and
pushed each
other to board the train. The plaintiff furthermore
testified that there were no security guards on platform 3 when the
stampede
occurred.
[39]
The plaintiff’s testimony was
consistent with that of Mr Malahlele, who testified that he was
patrolling platform 1 at about
21h30 on 27 June 2014. As indicated,
Mr Malahlele was on duty at Vereeniging Station on that evening. He
was, however, resolute
in his testimony that platform 3 was not
overcrowded at 21h30 on 27 June 2014, and nor was there a stampede on
the platform.
[40]
He insisted that none of the three
platforms were overcrowded with commuters at 21h30 that evening
because after the last train
left the station, they chased people
away. According to him the last train left Vereeniging Station for
Germiston at 19h40, thus
after this the station could not have been
crowded with commuters. That the last train left Vereeniging Station
for Germiston at
19h40 is in line with the time noted in the draft
copy of Ms Manugu’s draft daily journal. His evidence on this
aspect was
also not challenged in cross examination.
[41]
Mr Malahlele’s evidence that the
platform was not crowded after 19h40 is also consistent with that of
Mr Mbatha who testified
that peak hour at Vereeniging Station on a
Friday was between 14h00 and 17h00 and that after that there were
less commuters on
the station. He also said that ‘between 14h00
and 20h00 there would be fewer passengers; between 15 or 20 or even
less’.
Ms Manugu likewise testified that peak hour on a Friday
at Vereeniging was 3 pm, and that in her experience ‘more
especially
if it is a Friday or a payday… the activity at the
station is very minimal and less, because a lot of people would have
got paid earlier and knocked of early’. There is no basis to
reject the evidence of Ms. Manugu on this aspect, as she was
testifying from experience. Thus, on the objective facts, it is
improbable that there would have been a crowd of people on platform
3
at 21h30 on platform 3, Vereeniging Station.
[42]
Although Mr Malahlele accepted that he
could not see what was happening on platform 3 at 21h30 on 27 June
2014 as he was patrolling
platform 1 at that time, he was, however,
adamant that if there was a stampede at platform 3 as testified by
the plaintiff, he
would have heard the screams of the commuters who
were attempting to board or disembark a train.
[43]
In the same vein, he testified that had the
plaintiff fallen of the train, he would have heard the screams of
commuters, and they
would have reported the incident to him. Mr
Malahlele’s version on this aspect must be assessed on the
probabilities. On
the probabilities, had there been a stampede on
platform 3 at approximately 21h30 on 27 June 2014, Mr Malahlele who
was on the
other side of the wall that divided platform 1 from
platform 3, would have heard the screams of the commuters who were
caught up
in the stampede to board and disembark the train. He would
have likewise heard their screams had the plaintiff fallen of the
train.
[44]
It is also probable that one of the many
commuters who disembarked the train just before or after the
plaintiff was pushed off,
would have reported the incident to Mr
Malahlele or the CTC or called ambulance to take him to hospital.
[45]
On the plaintiff’s version evidence,
if there were at least 100 commuters on the platform who were rushing
to get onto the
train, then there must have been an equal number of
commuters who were attempting to disembark the train when it started
to move.
On the probabilities, some of these commuters would have
fallen onto the platform and sustained injuries while disembarking
the
moving train. Yet on the plaintiff’s version none of the
commuters who attempted to disembark when the train started to move
sustained injuries in the tragic incident. What’s more, on his
version, not a single commuter who managed to disembark the
train
that evening, witnessed the incident or reported it to the CTC or the
security guards on duty. In my view, it is objectively
impossible
that not one of the commuters, who were trying to board the train and
those who pushed him out in the process of attempting
to disembark,
were injured in the incident or reported the incident to the
authorities.
[46]
As I see it, there would have been a
sizeable number of commuters who would have witnessed the tragic
incident on the plaintiff’s
version, yet not one of them deemed
it appropriate to report the incident or get immediate assistance for
the plaintiff. This in
my view is an objective impossibility.
[47]
In my view, it was also objectively
impossible for a stampede to have occurred by virtue of the
turn-around or change-over of the
driver and the train guard that
occurred at Vereeniging Station. Significantly, in this regard, the
plaintiff did not dispute that
the trains did a turn around when they
arrived at Vereeniging Station and before they left for Germiston
Station. On the undisputed
evidence, the train was approximately 300
meters long and the change-over took between 5 and 8 minutes. In the
light of time it
took to complete the turnaround, it is highly
improbable if not impossible that a stampede as described by the
plaintiff would
have occurred.
[48]
On consideration of the objective and
undisputed facts, the plaintiff has failed to prove on a balance of
probabilities that the
defendant is liable for the alleged damages
suffered because of an incident that occurred on 27 June 2014 at
approximately 21h30.
The plaintiff’s claim must accordingly
fail.
[49]
In the result, I make the following order:
1.
The plaintiff’s claim is dismissed
with costs, including those of two counsel where such were employed.
F
KATHREE-SETILOANE J
Counsel
for the plaintiff:
Mr Ram/Ms Granova
Instructed
by
: Molepo Attorneys
Counsel
for the respondent
: Mr Cilliers with Mr Opperman
Instructed
by:
Majavu Inc
Date
of hearing
: 24 to 28 February 2020;
28-29 November 2022; 11 December 2023
Heads of argument
received: 31 July 2023
Argument heard: 11
December 2023
Completed Transcript: 2
July 2024
Date
of Judgment
: 9 July 2024
This judgment has
regrettably been delayed as I had had fractured my right hand on 3
December 2023, been diagnosed with cancer on
28 January 2024 and had
to undergo two surgeries and cancer treatment in February and March
2024. At the end of March 2024 while
still under cancer treatment, my
husband was diagnosed with pancreatic cancer and passed away on 1 May
2024. In June 2024, I discovered
that the record was incomplete as it
did not include the cross-examination of Mr Malahlele. I requested
the record, and it was
provided to me on 2 July 2024.
(Handed down
electronically by email to the parties’ legal representative
and by being uploaded to
CaseLines
).
[1]
Stellenbosch
Farmer’s Winery Group Limited and Another v Martell et cie and
Others
2003
(1) SA 11 (A).
[2]
Legal Succession to the South African Transport Services Act
9
of 1989
[3]
SA Rail
Commuter Corporation Limited
v
Twala
[2011]
ZASCA 170
at para 12 (
Twala
).
[4]
Twala
at
para 11.
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