Case Law[2023] ZAGPJHC 282South Africa
P.W.R v Discovery Life Limited and Another (17/18098) [2023] ZAGPJHC 282 (31 March 2023)
High Court of South Africa (Gauteng Division, Johannesburg)
31 March 2023
Headnotes
with the first defendant, Discovery. The relevant part of the policy required Discovery to pay out a lump sum once it was satisfied that PR had
Judgment
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## P.W.R v Discovery Life Limited and Another (17/18098) [2023] ZAGPJHC 282 (31 March 2023)
P.W.R v Discovery Life Limited and Another (17/18098) [2023] ZAGPJHC 282 (31 March 2023)
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sino date 31 March 2023
FLYNOTES:
LIFE INSURANCE AND INCAPACITY
CONTRACT
– Life insurance – Repudiation – Stockbroker
suffering post-traumatic stress disorder and bipolar
mood disorder
– Unable to perform in job – Permanent incapacity only
determined after expiry of policy when therapy
and treatment not
succeeding – Insurer unreasonable in closing the door to
this evidence when repudiating the claim
– Found liable and
ordered to pay out under policy.
IN
THE HIGH COURT OF SOUTH AFRICA
(GAUTENG
LOCAL DIVISION, JOHANNESBURG)
Case No. 17/18098
NOT REPORTABLE
NOT OF INTEREST TO
OTHER JUDGES
REVISED
In the matter between:
PWR
Plaintiff
and
DISCOVERY
LIFE
LIMITED
First
Defendant
GENESIS
ADVISORY SERVICES (PTY) LTD
Second Defendant
#####
##### JUDGMENT
JUDGMENT
WILSON
J:
1
The plaintiff, to whom I shall refer as PR, challenges the
repudiation of his claim on an insurance policy he held with the
first
defendant, Discovery. The relevant part of the policy required
Discovery to pay out a lump sum once it was satisfied that PR had
become “totally and permanently unable” to work as a
stockbroker. PR claims that, at some point between 28 December
2014
and 30 November 2015, he did become totally and permanently unable to
carry on that work. During that time, he suffered a
string of deeply
traumatic events that have left him with a combination of
post-traumatic stress disorder and unspecified bipolar
mood disorder.
PR says that, despite psychotherapy, occupational therapy and an
extensive range of drug treatments, he will never
recover to the
extent necessary to work as a stockbroker. Indeed, there was no
serious dispute that, at the time I heard evidence,
over 8 years
after the events that triggered PR’s condition, PR was not able
to work as a stockbroker, and there was no sign
that he would be able
to do so in the foreseeable future.
2
Discovery nonetheless repudiated PR’s claim. It did so
on the basis that PR’s insurance cover expired on 30 November
2015, and that there was no evidence that he had become totally and
permanently unable to perform as a stockbroker by that date.
During
argument at the close of the trial, Mr. Mundell, who appeared for
Discovery, also submitted that, even if there was such
evidence, and
indeed even if it was true that PR became totally and permanently
unable to perform as a stockbroker by 30 November
2015, the legal
question before me is not whether Discovery’s repudiation of
the claim was correct. It is whether the repudiation
was reasonable
on the information PR supplied to Discovery at the point that PR
submitted his claim. Even if I were to hold, as
a matter of fact,
that PR had become totally and permanently unable to perform as a
stockbroker by 30 November 2015, I could not
properly conclude that
Discovery’s repudiation of the claim was unreasonable.
3
The outcome of this trial accordingly hinges on two principal
issues. The first is whether PR’s condition, and accordingly
the incapacity it caused, had become permanent by 30 November 2015.
The second is whether, if PR’s condition had become permanent
on 30 November 2015, Discovery was nonetheless justified in
repudiating PR’s claim. That question itself raises the
ancillary
issue of the appropriate test to be applied in assessing a
life insurance company’s repudiation of a claim.
4
Whatever the correct approach, the parties were agreed that if
Discovery was not entitled to repudiate PR’s claim, then
Discovery
owes PR
R25 086 456.94.
5
It is accordingly to an examination of the
nature, causes and consequences of PR’s condition, together
with an assessment
of Discovery’s reaction to PR’s claim,
that I now turn.
PR’s
condition
6
It is common ground that PR was, prior to the onset of his
condition, a very successful stockbroker. The insurance policy he
took
out with Discovery is itself evidence of his success. The
pay-out due in the event of permanent incapacity was over R25
million.
The monthly premium due on the policy was in the region of
R20 000. These very large sums bespeak a highly lucrative
occupation.
PR’s job was concomitantly demanding. Both Dr.
Panieri-Peter, PR’s treating psychiatrist, and Ms. Abu-Haj, his
occupational
therapist, gave unchallenged evidence that PR’s
work as a stockbroker required a resilient personality and fine
judgment.
PR’s work involved the investment of his clients’
funds, and the skilful purchase and sale of financial assets in a
manner that would maximise the return on those funds. The job was
high-pressure and high stakes. It also required, like all jobs
that
involve a degree of deal-making, an agile set of social skills.
7
The financial rewards of PR’s work included the money
necessary to purchase a villa in Mauritius. On 28 December 2014, PR
was on holiday at the villa with his girlfriend, with whom he was in
a long-term and loving relationship. On that day, PR’s
girlfriend drowned in a swimming pool at the resort of which PR’s
villa was a part. PR found his girlfriend floating in the
swimming
pool. He tried to resuscitate her, but without success.
8
For reasons that are not clear from the evidence, and which
are not in any event directly relevant to the questions before me, PR
then fell under suspicion of murdering his girlfriend. On 2 January
2015, PR was arrested and questioned by the Mauritian police.
He was
charged with his girlfriend’s murder and detained pending
trial. On the same day, PR appears to have suffered some
sort of
breakdown. He was admitted to the secure ward of a local hospital,
and stayed there for four days. On 8 January 2015, PR
was seen by a
Mauritian state psychiatrist, a Dr. Banymandhub. He was apparently in
a state of psychological distress. Dr. Banymandhub
saw PR again on 4
February 2015. Dr. Banymandhub noted evidence of depressive illness.
By 31 March 2015, PR had lost 20kg, and,
according to Dr.
Banymandhub’s notes, PR looked mentally and physically
exhausted.
9
Dr. Panieri-Peter first saw PR some nine months later, on 8
December 2015. PR’s legal representatives had asked Dr.
Panieri-Peter
whether PR was fit to stand trial. Dr. Panieri-Peter
was asked to interview PR and form an opinion. By that time, PR’s
condition
had deteriorated further. He had lost 30kg since his
incarceration. He was agitated, tearful and at times incoherent. His
memories
were confused. He could not sustain a logical narrative
account of his experiences. He became more distressed as the
interview
went on.
10
On 9 December 2015, Dr. Panieri-Peter saw PR again. At first,
PR appeared calm and lucid, but his mental state deteriorated as the
interview went on. He described his arrest and incarceration. He
described being held in a dark airless room, often in filthy
conditions. He was clearly distressed by his girlfriend’s
death, but he also spoke of the death of his own former self. He
broke down when discussing his earlier admission to a psychiatric
ward. He lost all coherence towards the end of the interview,
especially when discussing his girlfriend’s death.
11
At that point, Dr. Panieri-Peter diagnosed PR with two
conditions: post-traumatic stress disorder and major depression with
psychotic
features. She considered that PR might be suffering from
bipolar mood disorder, but was unable to confirm that diagnosis on
the
information then available to her.
12
Shortly after her meetings with PR, Dr. Panieri-Peter was
informed that PR’s legal representatives no longer acted for
him,
and a new legal team had been appointed. That team declined to
pursue the point that PR was unfit to stand trial, and so Dr.
Panieri-Peter’s
evidence was no longer required.
13
PR was eventually acquitted of his girlfriend’s murder.
In March 2016, he returned to South Africa, and was hospitalised in
Pietermaritzburg. He was diagnosed with post-traumatic stress
disorder and major depression.
14
In September 2016, PR contacted Dr. Panieri-Peter. He told her
that he had been informed that she had visited him in prison in
December
2015. He could not remember these visits and sought details
of the interview from her. These interactions led to Dr.
Panieri-Peter
giving an opinion to PR’s legal representatives
in relation to his insurance claim. That opinion remained that PR
suffered
from post-traumatic stress disorder and major depression
with psychotic features. Bipolar mood disorder remained a
possibility,
but Dr. Panieri-Peter still could not be sure of that
diagnosis.
15
After that opinion was given, during October 2016, Dr.
Panieri-Peter became PR’s treating psychiatrist, and has
remained his
treating psychiatrist ever since.
16
On 28 August 2017, after consulting with Dr. Lund, who treated
PR at Pietermaritzburg, PR was admitted to Kenilworth Hospital in
Cape Town. There he stayed for several weeks. He received
psychotherapy, group therapy and various pharmacological treatments.
17
Over the course of her treatment of PR, Dr. Panieri-Peter
adjusted her diagnosis to one of post-traumatic stress disorder and
unspecified
bipolar disorder. In relation to his post-traumatic
stress disorder, PR suffers from intrusive, recurrent and involuntary
memories,
and dissociative reactions. He is angry and occasionally
self-destructive. He dissociates from himself and is estranged from
others,
including his family. He travels constantly, seeking to avoid
confronting his trauma or forming meaningful relationships with
others.
He still cannot remember critical aspects of his ordeal.
In relation to his bipolar disorder, PR experiences periods of
intense
irritability, little sleep, loquacity, distraction and
agitation. He also experiences periods of withdrawal, emptiness,
indecision,
guilt, and worthlessness. His weight fluctuates.
18
PR cycles through these symptoms repetitively. Dr.
Panieri-Peter has sought to control them with drugs, but finding the
right combination
has proved challenging. The prescription of
anti-depressants, for example, which would ordinarily be a useful
tool in addressing
post-traumatic stress disorder, may intensify some
symptoms of PR’s bipolar disorder. The interaction between the
two conditions
makes treatment difficult.
19
Dr. Panieri-Peter testified that PR’s condition has had
a significant and lasting impact on his daily life. PR does not
drive.
He struggles to keep appointments. He finds it difficult to
make bookings online. He spends a lot of time indoors. He is
estranged
from his family. He becomes irrationally angry. PR’s
diagnoses, in combination, lead to what Dr. Panieri-Peter called
“thought
disorder”, a disorganised way of thinking that
manifests in abnormal speech. PR struggles to sustain conversations
of any
length.
20
This evidence was supported by Ms. Al-Haj, who testified that
PR had gone through an extensive programme of occupational therapy,
the upshot of which was that, in her view, PR could not reasonably
expect ever to work as a stockbroker again. He is incapable
of
sustaining the required performance in the kinds of high-pressure
situations in which he used to thrive. He lacks judgment,
the ability
to connect with clients and other brokers and the ability to work
well under pressure. Ms. Al-Haj’s prescription
was that PR
finds some other occupation with fewer demands on his mental acuity
and the robustness of his mood.
21
Dr. Panieri-Peter summed up the effect of PR’s condition
by saying that he has “lost who he was”. Having regard
to
the narration Dr. Panieri-Peter and Ms. Al-Haj gave of PR’s
psychiatric injuries, and the condition in which those injuries
have
left him, that summation seems apt.
The
possibility that PR’s condition will improve with further
treatment
22
There is very little about this characterisation of PR’s
condition that is in serious dispute. The joint expert minutes show
a
large degree of overlap on the characterisation of PR’s current
condition. Nobody seriously suggests that PR is not a gravely
ill
man. The thrust of Mr. Mundell’s cross-examination of Dr.
Panieri-Peter focused rather on whether (a) Dr. Panieri-Peter
was
sufficiently independent from PR to give a reliable expert opinion
and (b) whether an improvement in PR’s condition is
not still
possible, such that he cannot be said currently to be permanently
incapacitated. It was also suggested, at least in the
joint minutes,
that PR may himself be hindering his recovery by not adhering to his
drug treatment regimen, and by drinking excessively.
23
Dr. Panieri-Peter engaged thoughtfully with all these
propositions. She accepted that the standard practice is not for
treating
psychiatrists to express a forensic medico-legal opinion on
a patient’s state and chances of recovery. She nonetheless
asserted
that there was nothing unreliable about her opinion. That
seems fair, since so much of it is common cause. Mr. Mundell did not
press the case that Dr. Panieri-Peter’s evidence was, evaluated
on its own terms, unreliable. He contented himself with the
proposition that Dr. Panieri-Peter’s clinical relationship with
PR was unusually close for someone giving a forensic opinion.
24
On PR’s chances of recovery, Dr. Panieri-Peter expressed
the view that there was no significant likelihood of PR’s
condition
improving in the foreseeable future. She came to this
conclusion in April 2019, having treated PR for the better part of 3
years.
Although Mr. Mundell challenged neither that conclusion nor
the fact that Dr. Panieri-Peter reached it in good faith, he pressed
Dr. Panieri-Peter on the extent to which she communicated her view to
PR, and to the experts Discovery retained and with whom she
compiled
her joint minutes. In particular, Mr. Mundell questioned Dr.
Panieri-Peter on the extent to which she disclosed the nature
and
effectiveness of the various treatments she had given PR.
25
It is fair to say from their evidence that Discovery’s
experts, Professor Lippy and Professor Grobler, had not been fully
briefed on the range of treatment PR had received. Both agreed that
PR’s condition was serious, and that it had not improved.
However, both experts expressed the view, in their joint minutes,
that it could not be said that PR had reached the maximum medical
improvement that a proper course of treatment could produce. Both
experts said that better balanced drug regimens and more intense
talking therapy, and occupational therapy, may yet yield an
improvement in PR’s condition.
26
With varying degrees of enthusiasm, both experts stuck to this
view in their evidence, but neither was able to contradict the fact
that PR had in fact received courses of treatment that they had
characterised as necessary in their opinions, and that their opinions
had been given on the basis that PR had not had the benefit of these
treatments. There was a suggestion that PR might benefit from
anti-depressants, but both Professor Lippy and Professor Grobler
accepted the risk that anti-depressants may exacerbate PR’s
bipolar disorder. They also accepted that whether to prescribe them
was a matter of clinical judgment which had to take into account
a
number of circumstances. Anti-depressants are not a sure-fire method
of achieving a real improvement in PR’s condition.
Neither
expert was willing to contradict Dr. Panieri-Peter’s view that
anti-depressants were not an appropriate prescription
in PR’s
case.
27
Professor Lippy raised the concern that there were indications
on two tests he administered that PR might be exaggerating his
symptoms.
But neither he nor Mr. Mundell sought to make much of this.
As far as I could tell, these test results were against the grain of
all the other evidence: that PR genuinely suffers from two serious
psychiatric conditions that, in combination, have debilitated
him.
28
Finally, there were concerns, first, that PR was not adhering
to his drug regimen, and second, that he had admitted to sporadic
episodes of binge drinking. PR himself accepted in an interview with
Professor Lippy that his adherence to his drug regimen was
not
perfect. However, Dr. Panieri-Peter stated in her evidence that
imperfect adherence to prescribed drug regimens is a fact of
clinical
life. Eighty percent adherence to any particular regimen is generally
considered to be acceptable from the perspective
of ensuring that the
treatment is efficacious. Dr. Panieri-Peter said that PR was at least
80% adherent. Neither this fact nor
Dr. Panieri-Peter’s view
that 80% adherence is adequate to ensure that the drugs were
efficacious was challenged in cross-examination.
29
It was accepted that PR sometimes binge drinks. It was also
accepted that, generally speaking, excessive alcohol consumption will
exacerbate his symptoms, and, perhaps, hold back any expected
recovery. However, Dr. Panieri-Peter pointed out that a distinction
had to be drawn between binge drinking as a bad habit acquired
independently of PR’s condition, and binge drinking as a
symptom of that condition. Dr. Panieri-Peter’s view was that
PR’s drinking was very much a symptom of his condition
rather
than a wholly independent habit capable of preventing him from
recovering to the extent that he might be able to resume
his
occupation. This was not seriously challenged. In those
circumstances, it would be artificial to hold PR’s drinking
responsible for any failure to recover from his condition. It was
not, in any event, seriously contended that, but for PR’s
drinking, a full recovery from his condition would be possible.
30
Taking all this into account, it has, in my view, been
established, on a balance of probabilities, that PR suffers from
post-traumatic
stress disorder and unspecified bipolar mood disorder;
that such improvement in PR’s condition that may have
been achieved
by the application of the appropriate techniques of
treatment and care has already taken place; and that, notwithstanding
that
treatment and care, PR’s condition renders him totally and
permanently unable to resume his occupation as a stockbroker.
When
did PR become totally and permanently incapacitated?
31
That is, of course, by no means dispositive of the issues
before me. The next question is whether, on a balance of
probabilities,
PR’s condition permanently incapacitated him on
or before 30 November 2015, when his policy with Discovery expired.
Mr. Peter
accepted that, for the claim against Discovery to succeed,
the evidence had to show that PR permanently lost his capacity to
work
as a stockbroker on or before that date.
32
Professor Lippy accepted that, by 30 November 2015, PR must
have been incapacitated. The psychiatric injuries that led to his
condition
had been inflicted. He had seen his girlfriend’s
corpse. He had attempted, unsuccessfully, to resuscitate her. He had
been
arrested and incarcerated on suspicion of her murder for almost
a year. He had already suffered a serious breakdown shortly after
his
arrest. PR’s state on 8 and 9 December 2015 indicated a chronic
mental illness that could not have developed over the
week between
the expiration of PR’s policy and Dr. Panieri-Peter’s
first meeting with him. Dr. Panieri-Peter said that
the person she
met on 8 December 2015 is not much changed from the person PR is
today. There has been improvement in his condition,
but the
improvement has not been dramatic.
33
Professor Lippy nonetheless expressed the opinion that it
would not have been possible to say, on 30 November 2015, that PR had
become “
totally and permanently”
incapable of performing as a stockbroker, because it would have been
impossible to assess whether
or not that capacity might be recovered
with appropriate care and treatment. This is obviously true. But it
is not the same as
saying that PR did not in fact become permanently
incapacitated on that date. The question is whether, since that date,
PR has
been rehabilitated by means of appropriate care and treatment
to the level at which he is again able to perform as a stockbroker.
If he has not, and if the appropriate care and treatment has been
exhausted, then PR’s incapacity is permanent, and it was
permanent on 30 November 2015. There is plainly a difference between
the fact of a condition, and the evidence necessary to establish
that
fact. While nobody could have identified the permanency of PR’s
condition on 30 November 2015, it is clear on the evidence
that I
have summarised that the condition was in fact permanent, even if the
evidence necessary to establish that permanence has
only subsequently
come to light.
34
On a balance of probabilities, I find that
PR was incapacitated on 30 November 2015; that he has remained
incapacitated since then;
and that the care and treatment that might
have rehabilitated him has been exhausted. It follows from this that
PR was “totally
and permanently unable” to perform as a
stockbroker on or before 30 November 2015, but not earlier than 28
December 2014.
Was Discovery’s
repudiation of PR’s claim reasonable, and does it matter?
35
Perhaps acknowledging that the weight of evidence is that PR
was “
totally and permanently unable”
before his policy with Discovery expired, Mr. Mundell submitted in
argument that the legal
question before me was not whether it had
been established as a fact that PR had become permanently
incapacitated by that date,
but whether Discovery had unreasonably
concluded that he had not. In advancing this proposition, Mr. Mundell
relied on the text
of the policy, on PR’s pleaded case, and on
the decision of the Supreme Court of Appeal in
The
Southern Life Association Limited v Miller
2005 JDR 0042 (SCA) (“
Southern
Life
”).
36
Clause 6.3 of PR’s policy with
Discovery states that Discovery will pay out a capital sum “once
it is established to
the satisfaction of Discovery Life that [PR is]
totally and permanently unable” to work as a stockbroker. That
text was parsed
in PR’s particulars of claim to mean that PR
had to establish facts that would satisfy a “reasonable insurer
in the
position of [Discovery] of [PR’s] total and permanent
inability to perform the plaintiff's nominated occupation as a
stockbroker
due to sickness, injury, disease or surgery”.
Discovery admitted this averment.
37
In
Southern
Life
, the Supreme Court of Appeal
decided, at paragraph 35, that, where a life policy is expressed in
these terms, the question is not
whether the claimant is actually
incapacitated, but whether the insurer’s opinion to the
contrary is reasonable. If it is,
then the insurer is justified in
repudiating the claim.
38
However, the reasonable insurer
test, as Mr. Mundell formulated it, is not a test of general
application. It is a test that can
only be applied where justified by
the text of a particular policy. That text must be read as whole in
light of the circumstances
in which the policy was taken out. It
seems to me that the policy PR held from Discovery in this case was
somewhat different from
the policy the Supreme Court of Appeal
considered in
Southern Life
.
Although clause 6.3 of the policy states that Discovery would pay out
on being satisfied of PR’s incapacity, that clause
must be read
in the context of the policy as a whole. Clause 6.1.1 of the policy
describes the Capital Benefit under the policy,
against which PR
lodges his claim, as one which pays “a capital amount in the
event of [PR] being medically impaired to a
degree that [he is]
unlikely to be able to generate an income”. The language here
is objective. The benefit accrues at the
point the impairment comes
into existence. The entitlement to the benefit does not depend upon
Discovery forming any particular
opinion.
39
Mr. Peter argued that these two
clauses had to be read together. Their dual effect was, he argued,
that the benefit vests in PR
at the point his incapacity objectively
exists. It is paid out, however, only when PR satisfies Discovery
that his incapacity is
in fact permanent.
40
It seems to me that Mr. Peter’s
formulation is necessary in order to give the policy efficacy. It is
inconceivable that Discovery
could have failed to attend to the
distinction between the advent of an injury and point at which
Discovery could be satisfied
that the injury has caused permanent
incapacity. The purpose of the policy is to insure against the event
that triggers the incapacity,
but there may be some time between that
event and anyone being able to say that the injury has actually
caused a permanent incapacity.
There will of course be cases were
permanent incapacity is clear at the point of injury. For example, a
professional rock climber
whose legs are both amputated below the
knee cannot fail to satisfy their attending physicians or their
insurer at the point of
injury that they will never be able to
perform as a professional rock climber again.
41
But cases that clear are likely to
be rare. There will inevitably be, in most cases, a lag between the
onset of the permanent incapacity,
and the point at which anybody can
say that the incapacity is permanent. It seems to me that that the
text of Discovery’s
policy recognises this by drawing a
distinction between the onset of the incapacity (clause 6.1.1) and
proof to Discovery’s
satisfaction that the incapacity is
permanent (clause 6.3). In cases of mental illness brought on by
trauma, that lag between the
onset and the identification of the
permanent incapacity may be months or years long.
42
It follows from all this that
Discovery’s liability under the policy was triggered at the
point that PR’s inability
to perform as a stockbroker
objectively became permanent. But its duty to pay out on the policy
was only triggered once it could
be reasonably satisfied that PR’s
condition had become permanent – in other words, once there
were facts in existence
that would have satisfied a reasonable
insurer that PR’s incapacity had become permanent.
43
The first triggering event –
the event that established Discovery’s liability – was
the onset of PR’s permanent
incapacity on or before 30 November
2015. The second triggering event – the event that established
Discovery’s duty
to pay out – was the point at which
there existed facts that would have satisfied a reasonable insurer
that PR’s incapacity
was permanent. In my view, that happened
in April 2019, when Dr. Panieri-Peter formed the view that there was
no realistic prospect
of significant improvement in PR’s
condition.
44
It follows from all this that
Discovery became liable under the policy on or before 30 November
2015. It had a duty to pay out,
at the very latest, by 1 May 2019,
because that is when a reasonable insurer would have known that PR’s
incapacity was permanent.
The subjective reasonableness or otherwise
of Discovery’s opinion of whether and when PR’s condition
became permanent
is irrelevant to its duties under the policy.
45
However, even if the question before
me were confined solely to an assessment of the reasonableness of
Discovery’s conduct
in repudiating PR’s claim, it seems
to me that Discovery has not conducted itself reasonably.
46
Discovery repudiated PR’s
claim on 25 August 2016. Its letter rejecting PR’s claim is
hard to parse. It vacillates between
the proposition that PR has no
claim because his policy had by that time expired (paragraphs 12 and
18), and the proposition that
it had not at that point been
established that PR’s incapacity had become permanent on or
before 30 November 2015, and that
PR’s claim was not “ready
for assessment” (paragraphs 13 to 17).
47
This confusion was deepened in an
email dated 15 September 2016, in which Discovery’s Legal
Manager, a Ms. Malgee, reiterated
that the information then available
did not establish the onset of a permanent incapacity on or before 30
November 2015 (paragraph
5), and that “any reports dated after
the lapse date” would not be taken into account in assessing
PR’s claim
(paragraph 6).
48
Even on the interpretation most
charitable to Discovery, this position was far from reasonable. It
entailed the proposition not
just that PR had to have suffered the
onset of a permanent incapacity on or before 30 November 2015, but
that he had to have assembled,
by that date, all the information
necessary to prove it. On the facts of this case, that was obviously
impossible.
49
It was also inconsistent with
Discovery’s policy, properly construed. Once PR submitted his
claim, Discovery was under a duty
to establish whether PR had
suffered a permanent incapacity on or before 30 November 2015, as it
was that event that triggered
its liability under the policy. There
was no basis in the policy, or in reasonableness, on which Discovery
could properly have
refused to consider that question by reference to
documentation generated after the policy expired. Once it is accepted
that there
is a difference between the onset of a permanent
incapacity and the existence of facts that would satisfy a reasonable
insurer
that the capacity is indeed permanent, then there is no
rational basis on which the insurer may decline to consider documents
generated
after the policy has expired.
50
This case illustrates the point.
Everyone agrees that PR’s incapacity could not have been
diagnosed as permanent until an
appropriate course of care and
treatment had been administered. In this case, the kind of treatment
required – in the form
of drugs, in the form of psychotherapy,
and in the form of occupational therapy – can take months or
years to perfect and
to implement. In order to assess whether PR’s
condition was permanent Discovery had to have regard to evidence
generated
well after his policy expired. In closing the door to that
evidence when it repudiated PR’s claim, Discovery was plainly
unreasonable. Had it conducted itself reasonably, it would have
become aware, by no later than 1 May 2019, that PR’s incapacity
had become permanent, and it would have been bound to pay out on the
policy by that date.
Order
51
For all these reasons, I find that
Discovery is liable to PR under the policy. I will order it to pay to
PR the sum agreed between
the parties as representing the amount due
to PR if his claim succeeds. Interest will be payable on that amount
from 1 May 2019,
being that date on which a reasonable insurer would
have been satisfied that PR’s incapacity had become permanent.
52
Accordingly, I grant judgment for
the plaintiff judgment for -
52.1
Payment of the sum of R25 086 456.94.
52.2
Interest on that sum at the prescribed rate
from 1 May 2019 to the date on which it is paid.
52.3
The plaintiff’s costs of suit,
including the costs of one senior counsel.
S
D J WILSON
Judge
of the High Court
This
judgment was prepared and authored by Judge Wilson. It is handed down
electronically by circulation to the parties or their
legal
representatives by email, by uploading it to the electronic file of
this matter on Caselines, and by publication of the judgment
to the
South African Legal Information Institute. The date for hand-down is
deemed to be 31 March 2023.
HEARD
ON: 20
to 24 February 2023
DECIDED
ON:
31
March 2023
For
the Plaintiff: J
Peter SC
Instructed
by Martini-Patlansky Attorneys
For
the First Defendant: A
Mundell SC
Instructed
by Keith Sutcliffe and Associates
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