Case Law[2025] ZAWCHC 324South Africa
Marais v Road Accident Fund (2540/2021) [2025] ZAWCHC 324 (30 July 2025)
Headnotes
a further meeting during the course of evidence at my request, all but 3 issues had been resolved. One of them, being the plaintiff’s claim for past medical and hospital expenses paid for by his hospital plan, has been postponed sine die by agreement, since there is currently an appeal pending on this issue in a similar matter before the Supreme Court of Appeal.
Judgment
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# South Africa: Western Cape High Court, Cape Town
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## Marais v Road Accident Fund (2540/2021) [2025] ZAWCHC 324 (30 July 2025)
Marais v Road Accident Fund (2540/2021) [2025] ZAWCHC 324 (30 July 2025)
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sino date 30 July 2025
IN
THE HIGH COURT OF SOUTH AFRICA
(WESTERN
CAPE DIVISION, CAPE TOWN)
JUDGMENT
Case
no: 2540/2021
In
the matter between:
JOHANN
MARAIS
Plaintiff
And
ROAD
ACCIDENT FUND
Defendant
Coram:
CLOETE J
Heard
:
4 & 5 March 2025, 19 May 2025
Delivered
:
30 July 2025 (Delivered electronically)
ORDER
1.
The defendant shall pay to the plaintiff,
in respect of personally paid past medical, hospital and related
expenses, a total sum
of R1 465 152.18 (the “capital
sum”), being the sum of R723 332.95 not in dispute between
the parties,
as well as the sum of R741 819.23;
2.
Payment of the capital sum will be effected
directly into the trust account of the plaintiff’s attorneys of
record by means
of an electronic transfer within 180 (one hundred and
eighty) calendar days from the date of this order (the first due
date).
If the defendant fails to make payment as aforesaid, the
defendant will be liable for interest on any outstanding amount at
the
statutory rate per annum calculated from 14 (fourteen) days of
this order;
3.
In respect of past medical and hospital
expenses paid for by the plaintiff’s hospital plan, this issue
is postponed sine die
for later determination (by agreement between
the parties);
4.
In respect of future medical and related
expenses arising from the collision, the defendant shall furnish the
plaintiff with an
undertaking, free of any limitations, caveats,
restrictions, and specifications, in terms of section 17(4)(a) of the
Road Accident Fund Act 56 of 1996
for payment of 100% of the cost of
future accommodation in a hospital or nursing home, or treatment, or
rendering of services or
supplying of goods in respect of
accident-related injuries, after such costs have been incurred and
upon proof thereof.
5.
The defendant is to deliver the undertaking
referred to in paragraph 4 above to the plaintiff’s attorney of
record within
thirty (30) calendar days of date of this order;
6.
Save to the extent provided in any prior
order, the defendant is to pay the plaintiff’s costs, including
VAT, as between party
and party on Scale B, and including also the
costs of Counsel and the qualifying fees, if any, of the following
experts:
a.
Dr G Kirsten, General Practitioner
b.
Dr F J D Steyn, Orthopaedic Surgeon
c.
Dr R Martin, Radiologist
d.
Ms Marion Fourie, Occupational Therapist
e.
Dr Ed Baalbergen, Rehabilitation
Practitioner
f.
Dr Erika Steenberg, Clinical and
Neuropsychologist
g.
Ms Norma Colley, Industrial Psychologist
h.
Mr Wim Loots, Actuary
i.
Mr Barry Grobbelaar of Forensys Engineering
Dynamics, Accident Reconstruction Experts
j.
Ms Petra Coetsee, Architect
k.
Dr Ilse Breytenbach, Urologist
7.
For purposes of paragraph 6 above, Mrs
Janine Marais is declared a necessary witness;
8.
Payment of the taxed or agreed costs
reflected above shall be effected within 180 (one hundred and eighty)
days of agreement or
taxation (the second due date) and will likewise
be affected by electronic transfer into the plaintiff’s
attorneys trust
banking account; and
9.
Should the taxed or agreed costs not be
paid by the second due date the defendant shall be liable for
interest at the statutory
rate per annum from the second due date
until date of payment.
JUDGMENT
Cloete
J:
Introduction
[1]
On 2 April 2019 the plaintiff, who was 29 years old at
the time,
sustained injuries in a motor collision. On 10 February 2021 he
issued summons against the defendant (“RAF”)
for payment
of damages and related relief in respect those injuries and their
sequelae.
The RAF conceded liability on the merits,
leaving quantum in dispute. However, by the time the trial eventually
commenced
on 4 March 2025, and after the parties held a further
meeting during the course of evidence at my request, all but 3 issues
had
been resolved. One of them, being the plaintiff’s claim for
past medical and hospital expenses paid for by his hospital plan,
has
been postponed
sine die
by agreement, since there is currently
an appeal pending on this issue in a similar matter before the
Supreme Court of Appeal.
[2]
The two
other issues are the following, and which fall to be determined.
The first is whether the RAF is liable for
a disputed
portion of the plaintiff’s claim for privately paid past
medical and similar or related expenses which it is now
common cause
were incurred as a direct result of the collision (for convenience I
will simply refer to such expenses at times in
this judgment as
“medical expenses”) and which, after the conclusion of
evidence, the parties managed to further narrow
down to R741 819.23.
This amount includes the difference between the sums paid by the
plaintiff’s hospital plan and
what the RAF alleges it should
have paid in each instance as a prescribed minimum benefit (‘PMB’)
or its sub-set of
emergency medical care (‘EMC’). The
second is the terms of the statutory undertaking to be furnished by
the RAF under
s 17(4)(a)
of the
Road Accident Fund Act
[1]
(‘RAF Act’). In this regard the RAF agrees that the
plaintiff is entitled to a s 17(4)(a) undertaking in respect
of all
accident-related future medical expenses. It is only the terms
thereof that could not be agreed.
[3]
The first
issue, relating to past medical expenses, centres around the RAF’s
refusal to accept liability based on what it
pleaded in its belatedly
amended plea as follows:
[2]
‘
6.4 The
Plaintiff’s medical scheme is obliged to pay for the treatment
of emergency medical care that was provided by supplier
and or
service providers, as it is a prescribed minimum benefit as envisaged
in Section 29 of the Medical Schemes Act for which
the medical aid
scheme [is] statutorily obliged to pay and cannot be claimed back
from the Defendant…
6.6 The Defendant further
pleads that the personally incurred past medical and hospital
expenses in respect of the balance of the
claim in the sum of
R741 819.23 remains in dispute due to various internal policies
and directives issued by the Defendant.’
[4]
It
emerged during the trial that the RAF rejected the plaintiff’s
claim for past medical expenses currently before the
court on 3
bases. First, the contention (not pleaded) that where supporting
invoices do not strictly comply with its in-house
requirements
pertaining to International Classification of Disease (ICD) codes,
such claims will be rejected. In
Fookwe
v Road Accident Fund
[3]
this court found that
contention to be without merit.
Fookwe
was not appealed by the RAF and in closing argument the RAF therefore
did not persist with its reliance on that contention. The
second is
that the parties agreed in closing argument that the only
“Directive” which now falls under scrutiny
in the
present case is what I will refer to as Directive 2
[4]
,
apparently issued by the RAF to its employees on 13 April 2023, and
again apparently, in which it instructed its employees not
to make
any payments to claimants for emergency medical care that was
provided by a supplier, on the basis that this is a prescribed
minimum benefit as envisaged in s 29 of the Medical Schemes
Act
[5]
, and thus - according to
the RAF - cannot be claimed back from the RAF. I say
“apparently” because Directive
2 was not made available
to this court. These “exclusions” were referred to during
the trial as PMBs and EMCs. The
third was that – although
it is undisputed this had never before been brought to the
plaintiff’s attention - certain
expenses required ‘
further
motivation’
.
The
evidence
[5]
The plaintiff and his wife, Mrs Janine Marais, testified
in support
of his case. Mr Nizaamodien Abdool, who is the senior bill
reviewer and field case manager at the RAF’s
Cape Town branch,
testified on its behalf, and was also instrumental in assisting the
parties to narrow the areas of dispute, for
which I express
gratitude. In addition, the RAF admitted the contents of
inter
alia
the clinical notes pertaining to the plaintiff’s
treatment and the contents of all of the plaintiff’s expert
reports,
which meant these experts were excused from testifying.
[6]
In light of the clinical notes and expert reports, the
parties agreed
that the plaintiff sustained the following injuries as a direct
result of the collision: a complete facet fracture-dislocation
of T6
to T8 resulting in complete paralysis; fracture of the left scaphoid
bone; contusion of the right hip with an avulsion injury
of the
iliopsoas tendon attachment; soft tissue injury, multiple abrasions
and lacerations of the right ankle; soft tissue injury
of the chest,
collapse of one lung and rib fractures; resultant chronic pain; and
resultant depression.
[7]
The parties also agreed that the
sequelae
of the plaintiff’s
injuries included or include the following:
(a)
Following the collision, the plaintiff was transported by ambulance
to
Netcare N1 Hospital, from where he was transferred to Christiaan
Barnard Hospital. He received medical treatment, including a
posterior
decompression and fusion of T5 to T10. The plaintiff
remained hospitalized until his discharge on 24 April 2019,
whereafter he
was transferred to the Vincent Pallotti Rehabilitation
Centre, where he remained until 19 June 2019;
(b)
Due to the magnitude of the plaintiff’s injuries, the left
scaphoid
fracture was only diagnosed sometime after the accident, and
in November 2019, the fracture was reduced and stabilized by means
of
a cannulated screw;
(c)
The plaintiff also experienced persistent discomfort of the right hip
and the inability to sit flat on both buttocks. Subsequently, he
underwent an arthroscopic examination of the right hip in March
2021.
A tenotomy of the iliopsoas tendon was performed, as well as a
debridement of the joint together with capsule release. Post-surgery,
the contracture of the soft tissues surrounding the right hip was
released and he was able to sit normally;
(d)
He developed a significant bladder infection at the end of January
2022,
which required hospitalization for one week. He also has
complete incontinence of the bladder and bowel and catheterizes his
bladder
every four hours, although he has had repeated bladder
infections which require medication. Bowel incontinence is maintained
with
a specific programme;
(e)
He presents with complete paralysis of both legs as well as of the
abdominal
musculature distal to T6. He is confined to a wheelchair
and is unable to stand or walk on his own. Any movement of the legs
elicits
muscle spasms, which is partially controlled with medication.
There is a total lack of sensation distal to T6;
(f)
The plaintiff has complete neurogenic sexual dysfunction;
(g)
He experiences chronic lower back and thoracic spine pain, but he
avoids
using medication to avert long-term side effects;
(h)
The plaintiff experiences pain in the left wrist;
(i)
He presents with a 20-degree flexion contracture of the ankle
joints,
secondary to contracture of the Achilles tendons. All movements of
the lower limbs elicit muscle spasms;
(j)
The injury was catastrophic and would have been associated
with
severe emotional trauma, the plaintiff having been rendered
permanently paralyzed. The plaintiff experiences chronic
pain, and he
is visibly depressed;
(k)
The plaintiff requires future medical treatment for urinary tract
infections,
pressure sores, neurological complications, pathological
fractures of the lower limbs, spasticity, contractures, neurogenic
heterotopic
calcification, gastrointestinal problems and
bone-grafting of the left wrist. He also requires psychological
counselling due to
the catastrophic nature of the injuries sustained;
(l)
The plaintiff requires home adaptations, a secondary wheelchair,
a
standing frame, and other adaptive devices. He also requires an
automatic transmission vehicle, and assistance with household
maintenance and gardening; and
(m)
The plaintiff currently employs a carer from Mondays to Fridays for 5
hours per day.
He will require a carer on a permanent basis.
[8]
The evidence of the plaintiff and his wife was as follows.
The
plaintiff is a member of a Medihelp hospital plan and not a medical
aid scheme. Essentially all that is covered
by the plan
are in-hospital expenses. All other expenses have to be paid by the
plaintiff personally. Accordingly, as the plaintiff’s
wife put
it ‘so unfortunately…everything out of hospital, your
day-to-day stuff, your wheelchairs, your medication,
if you get
certain operations…all of those costs we have to pay out of
our own pocket’.
[9]
The plaintiff’s wife confirmed that all the expenses
which
remain in dispute were incurred as a direct result of the collision,
were reasonably and necessarily incurred and that they
were paid by
the plaintiff or by her on his behalf out of their joint bank
account. She also testified that after a lengthy battle
with the
hospital plan representatives she eventually managed to persuade them
to cover the plaintiff’s bladder medication
and catheters as a
PMB. However, the hospital plan refused to cover other expenses which
quite obviously pertain directly to the
plaintiff’s bladder and
bowel conditions and are ongoing expenses. Her approach to the
hospital plan representatives to cover
the cost of one of the
plaintiff’s wheelchairs was refused and referred by her to the
ombudsman who confirmed that the hospital
plan was not obliged to
cover this expense. There was also a doctor’s bill of about
R53 000 which the hospital plan
did not cover. This was
incurred in the following circumstances. After the collision the
plaintiff was transported by ambulance
to the nearest hospital which
could not accommodate him. He was then transported by ambulance to a
hospital at N1 City. The young
neurosurgeon who initially examined
him there told the plaintiff’s wife that he did not believe he
had sufficient experience
to perform the required emergency operation
and that in the circumstances the plaintiff would be transferred to
Christiaan Barnard
Hospital. Accordingly, the expense was incurred as
one of necessity and not one of choice. Despite this the RAF
refused to
pay the amount on the basis that the total cost should
have been paid in full by the hospital plan as a PMB.
[10]
With reference to a detailed schedule, the plaintiff’s wife
also
testified about the medication and equipment such as surgical
gloves and lubricants which he requires on an ongoing basis, as well
as regular doctors’ appointments, pathologist expenses and the
like necessary to monitor his condition. Other regular treatment
required includes physiotherapy, biokinetic therapy and hydrotherapy
to build and/or maintain sufficient strength for the plaintiff
to
manage himself daily, such as transferring from bed to chair and
chair to shower bench, and to pick up his wheelchair when he
is in
his specially adapted vehicle. There are also other expenses
incurred from time to time, for example, replacement of
his
wheelchair tyres in addition to which there are the carer’s
expenses.
[11]
Her evidence was further that at the time of the collision she was 28
weeks pregnant with the couple’s first child, who was
subsequently born and is healthy. They had always planned to
have another child as well. The plaintiff’s complete
neurogenic sexual dysfunction as a direct result of his paralysis
caused by the collision, confirmed by a specialist and not disputed
by the RAF, meant that the couple were forced to go the route
of IVF
treatment which despite two cycles failed since the embryo transfers
were unsuccessful. She testified that the couple
wish to
continue trying to have another child.
[12]
When asked in cross-examination why she believed the RAF should be
liable
for those items rejected by it on the basis that they were
either PMBs or its sub-set EMCs she replied ‘because it was
related
from the accident that left him a paraplegic; so those costs
are definitely reasonable and it was necessary. I paid it from our
joint account; there is an invoice and there is a proof of payment
with my name on it that I paid from our joint account’.
Importantly she confirmed that what the RAF refused to pay in each
instance of a PMB/EMC defence is
the difference
between the
PMB/EMC paid by the hospital plan and the total amount which the
plaintiff paid. It was put to her that the stance
of the RAF in
rejecting these claims was that ‘because you are part of a
medical aid scheme, the medical aid scheme is responsible
for those
expenses’ to which she responded ‘like I’ve
testified before its a hospital plan. To be clear, if you’re
in
hospital those expenses they will pay…all out of hospital
expenses…they don’t pay for that. Its not a fully
comprehensive medical aid scheme; it’s a hospital plan only’
.
[13]
Mrs Marais confirmed that at no stage had the RAF requested a copy of
the hospital plan and its schedule of benefits applicable at the time
of the collision way back in 2019, and it was also confirmed
on
behalf of the RAF that despite this it had approached the issue on
the basis that the plaintiff was a member of a medical aid
scheme,
notwithstanding its acceptance by the time of the trial that this was
factually incorrect, and that the basis for its rejection
had neither
been brought to the plaintiff’s attention nor even pleaded
until after the conclusion of evidence.
[14]
The
remaining disputed portion of the plaintiff’s claim of
R741 819.23 was rejected by the RAF for
inter
alia
the
following reasons
[6]
:
(a)
Chairman Industries: Alto manual standing wheelchair: R110 900:
reason:
‘there is no clinical indication for the use of this
device’;
(b)
Enabled Sport: Sports wheelchair and harness gloves: R70 430.60:
reason: ‘the provider is not a medical professional’;
(c)
Biokineticist account: R118 821.80: reason: ‘substantial
overlap
between the physiotherapist and the biokineticist regarding
treatment’
;
(d)
Physiotherapy account: amount claimed not stipulated: reason: ‘the
request for weekly physiotherapy is declined. An allowance for 6
treatments will be allowed for pain management’; and
(e)
Standing frame: R13 000: reason: ‘RAF revisited previously
approved standing frame and denied the amount on 26 March 2025 due to
lack of clinical evidence’.
[15]
The above amounts total R313 152.24 and the amount rejected for
Enabled Sport includes VAT in respect of the plaintiff’s claim
for the sports wheelchair and harness gloves. The difference
between the amount still claimed of R741 819.23 and R313 152.24
is R428 666 99, which as I understand it was rejected
as a PMB
or its subset of EMCs, or because there was either no ICD code
or a non-specific ICD code in respect of the item
concerned despite
proof of payment; and as far as the claim for IVF treatment is
concerned, the RAF advised the plaintiff
that he is required to
provide the following for the ‘further assessment of the case:
a detailed gynaecologist report on
the claimant’s wife’s
fertility status [and] documentation indicating that the facility
where the IVF was conducted
is accredited to provide the service’.
[16]
Prior to the collision the plaintiff was employed as a physical
education
teacher at a primary school. He testified that he
also coached rugby, and played cricket, action cricket and action
netball.
He was a registered Western Province rugby referee and
coached cricket at his local club of which he was a member. The
sports or
racing wheelchair (and harness gloves) as it was also
called, the cost of which was disallowed by the RAF, is the
wheelchair that
enables him to participate in sport, including
athletics and marathons. His evidence was that he also uses the
wheelchair on a
daily basis for exercise and to participate in
competitions. The company from which he acquired the wheelchair was
owned by Mr
Ernst Van Dyk, a former para-athlete and Paralympian.
Given his prior athletic prowess he was obviously accustomed to
regular physical
activity before the collision. Having been so
active, the consequences of his catastrophic injury have been
devastating, not only
to his physical but also his mental and
emotional well-being. For him to be as mobile as possible has
directly benefited him in
this regard, and the racing wheelchair is
an integral part of helping him to cope.
[17]
He also testified that the manual standing wheelchair purchased from
Chairman Industries (whose owner is also wheelchair bound) allows him
to “stand” in an upright position, which not only
helps
with his bowel routine but assists with attempting to maintain
healthy organ function given that he is otherwise sitting
or lying
down 24 hours per day. In addition, it helps him to be more
mobile, for example reaching to open cupboards and the
like. Even
though he is only able to stand with this chair for a maximum of an
hour at a time ‘it helps a lot’. His
evidence
was further that part of his rehabilitation at the Vincent Pallotti
unit, as well as his biokinetic treatment, involved
the use of such a
chair.
[18]
In relation to the wheelchair he purchased from Chairman Industries,
this claim was rejected by the RAF on the basis that it was too
expensive when, according to the RAF, the plaintiff had a number
of
cheaper options available to him. It is noted in this regard that the
RAF did not tender any amount which in its view was reasonable.
It
simply disallowed the full amount. The plaintiff testified that he
chose this particular wheelchair ‘because of the weight
of the
wheelchair and to help me when I’m driving and alone operating
my vehicle. So the chair is easier to handle and operate
to get it
into…and out of the vehicle’. His evidence was
further that the wheelchair weighs 4.5 kilograms as
opposed to the
weight of his previous wheelchair of between 13 and 14 kilograms.
Given that he is obliged to rely solely on upper
body strength, the
benefit of a lighter chair is self-evident when getting into and out
of a vehicle since it is much easier to
lift. He also testified
that there are in fact extremely limited options available to procure
anything cheaper of the same
or similar weight. Currently it is the
only chair of its type that can be purchased in South Africa. The
same applies to the standing
manual wheelchair.
[19]
His testimony was further that the standing frame, previously
accepted
by the RAF as a valid claim but rejected at a much later
stage ‘due to lack of clinical evidence’ gives him the
benefit
of interacting physically with his active, 5 year old son,
reduces the ever present risk of pressure sores, and minimises his
muscle
spasms. As far as the claims for physiotherapy and biokinetic
therapy are concerned, he had only been informed at the meeting held
at my request during the trial (ie, for the first time at that
meeting) that the RAF required a formal motivation for this treatment
beyond a period of time which the RAF itself considers reasonable
(seemingly irrespective of the particular circumstances of
the
plaintiff). Quite obviously, given the elapse of about 6 years
since the collision, this is a factual impossibility in
relation to
the bulk of those expenses. He explained why he required both
types of treatment on an ongoing, regular basis:
‘
The first year I
started out you have to start getting your posture back, learn how to
sit, all that stuff, and I went for rehabilitation
on my hand, the
left scaphoid injury. I had one operation, which I went to the
physio, went back to the doctor, it was unsuccessful.
I had to go
back for another surgery, which obviously kept the physio and bio
work going. The second surgery was done, I went for
more physio and
bio work, also to work with your upper body strength and get all the
necessary things from a bio in strength and
conditioning work to help
you in your everyday living.’
[20]
In cross-examination the plaintiff confirmed that there is no cheaper
available racing chair in South Africa. He was told the reason for
rejection of the claim is that Enabled Sport, which supplied
it, is
not registered as a healthcare provider with the Health Professions
Council of South Africa (HPCSA) and, in terms of the
RAF’s
internal policy this automatically disqualifies the claim, despite
the common cause fact that the chair was purchased
as a direct result
of the collision and was both reasonable and necessary. Although
the plaintiff was not receiving physiotherapy
or biokinetic treatment
at the time of testifying, his undisputed testimony was that both
would nonetheless again be required from
time to time in future.
[21]
Given what is stated earlier in this judgment, it is only necessary
to
deal with the evidence of the RAF’s witness, Mr Abdool,
which is directly relevant to the remaining disputed issues. He
testified
that despite the RAF being liable for expenses ‘linked’
to a motor vehicle accident ‘all medical expenses should
be
provided by a medical practitioner, someone who is registered with
…the HPCSA.’ He clarified this by stating
that
‘all service providers that provide medical health services
need to be registered’
.
His evidence was further,
with regard to an expense incurred due to an emergency medical
condition ‘(t
)
he RAF is of the opinion and has the
stance
because the nature of the injuries are linked to an
emergency medical condition
, an EMC, therefore they are subject
to the Medical Schemes Act…they remain the responsibility of
the medical aid scheme’,
(my emphasis) and the same applies to
any other expense qualifying as a PMB under a
medical aid scheme.
[22]
As far as
further motivation for any expense item is concerned, Mr Abdool’s
evidence was that the RAF’s medical executive
committee makes
the decision on whether an item should be allowed and that a
motivation is usually required for a costly or specialised
item : ‘It
is meant as a protective mechanism so that …the claimant does
not get something they don’t need and
the RAF does not [make]
payment that they don’t need’. He accepted
the uncontested evidence of the
plaintiff and his wife that this had
never before been conveyed to them; and that the RAF did not dispute
any of the contents of
the expert reports. It must also of course be
emphasised that the RAF previously had no difficulty in accepting
liability for the
plaintiff’s standing frame, despite no
alleged ‘motivation’ having been requested, only to
reject it later (a)
without requesting a motivation; and (b) ‘due
to lack of clinical evidence’. Moreover, Mr Abdool
confirmed that
what I will refer to as the secret Directive 2 would
not have been known to the plaintiff unless he had consulted with
‘someone
from the RAF to get that information’. Of
course, the plaintiff could not reasonably have been expected to
request information
about something he had no idea even existed; and
this court has already rejected the RAF’s argument that its
internal Directives
apply retrospectively in
Fookwe
[7]
.
[23]
Mr Abdool did not dispute any of the following. Both occupational
therapists
(ie, including the RAF’s own expert) agreed in their
joint minute that the plaintiff requires, inter alia, the wheelchairs
and standing frame about which he testified as well as all the
incontinence products referred to in the other expert reports. The
report of the clinical psychologist confirmed that he needs to
actively engage in the disabled sporting community and requires
training with a biokineticist and coaches for this purpose. This in
itself indicates that the purposes of biokinetic treatment
and
physiotherapy are different despite the belated attitude of the RAF
that there is a substantial overlap in these two types
of treatment.
He also accepted that an EMC cannot exist on an indefinite basis
since it is an emergency medical condition. He stated
that
‘clinically there is a case to be made’ for all the
expenses paid by the plaintiff and which the RAF rejected;
agreed
that there is a difference between a medical aid and a hospital plan
for expenses covered; and that the only matter standing
in the way of
payment are the RAF’s internal secret Directives. But for
those, it would not have been necessary for the matter
to proceed to
trial.
[24]
His testimony was further that to the best of his recollection
Directive
2 does not contain a list of PMBs, but only refers to the
list ‘that already exists within the Medical Schemes Act’.
He accepted however that paraplegia is not one of the listed
PMBs in the Act. According to him Directive 2 makes no mention
of
limiting the cost of
sequelae
of a PMB to the acute phase
only. The irrational attitude of the RAF is aptly summed up in
the following passage of his evidence:
‘
MR ABDOOL: …so
with regards to the injuries you’ve got the spinal cord injury
then you have the other two injuries.
These all occur at the same
incident, right. So, the spinal cord is an emergency medical
condition. The other two are also conditions
sustained in the
accident.
MS HEERINK: Yes.
MR ABDOOL: So, we look at
the patient as a whole.
MS HEERINK: …but
what you do now is three years later when he goes for an x-ray you
disallow it and you take it right back
to the accident and you say it
is a PMB which it is not because not even paraplegia is a PMB.
MR ABDOOL: Yes.
MS HEERINK: You would
agree with me that is unreasonable? …
MR ABDOOL: The link is
purely because of the injuries sustained in the accident, remember.
MS HEERINK: Yes, but you
are saying that, had Mr Marais had a medical aid, which we know he
does not. He has a hospital plan but
the second secret Directive says
had he had a medical aid, look at what are the PMBs and other
acronyms and if it falls in there
we are not going to pay because the
medical aid should have paid. Am I right?
MR ABDOOL: Yes.’
[25]
It was also
his evidence that this was the first time he has been confronted with
a hospital plan as opposed to a medical aid. He
agreed that even in
respect of PMBs listed in the Medical Schemes Act, this is not a list
cast in stone, since each
medical
aid scheme
could nonetheless have its own stipulations, such as benefits limited
to rates charged by contracted-in medical professionals.
Thus
potentially, even had a PMB relied on by the RAF applied, not every
cent of the plaintiff’s claim would have been paid.
Mr
Abdool was also referred to various portions of the RAF website
[8]
,
and agreed that no mention is made there of PMBs and the like. All
that is stated on this score is that the RAF will pay past
medical
expenses ‘which are related to medical expenses that have
already been incurred at the time of settlement …
[provided
that they are] … reasonable, necessary and directly related to
the injuries sustained in the motor vehicle accident
[and proven]’
.
To sum up therefore, on the evidence of Mr Abdool the RAF paid no
regard, both to what it communicates to the public on its website,
and to the factual circumstances of the plaintiff’s hospital
plan cover but instead adopted a one size fits all approach
based on
its own secret Directive 2. This only needs to be stated to be
rejected as misconceived.
[26]
Turning now to the RAF’s statutory undertaking in respect of
future
medical expenses, coupled with a ‘basket of care’
which was handed in as Exhibit E, and described by Ms Heerink
(counsel
for the plaintiff) as a ‘combination of the statutory
[s 17(4)] undertaking … and then this contractual, it almost
looks like a medical aid, where they break up what treatment you can
get for specific injuries’. She pointed
out to Mr
Abdool that the document makes provision for three of the plaintiff’s
injuries but not all of them, namely only
for his paraplegia, the
injury to his right hip and the fracture of his left scaphoid (thus
excluding the other admitted injuries
to his right ankle and chest
and undisputed psychological treatment required). Mr Abdool
also agreed that the document makes
no mention of limitations in
respect of ICD codes for wheelchairs, medication and PMBs, including
EMCs. He further agreed
that the document makes provision for
many of the same expense items claimed by the plaintiff which were at
the same time disallowed
by the RAF in respect of past medical
expenses. Although it was his understanding (he does not deal with
future medical expenses)
that the expenses to be incurred by the
plaintiff ‘would have to meet the same administrative burden’
he fairly accepted
that the document is entirely silent on these
being requirements for payment to be made by the RAF. He also agreed
that the plaintiff’s
wife, as she had testified, has good
reason to be extremely concerned about the cost of his future medical
expenses and the attendant
risk that the RAF might not cover them.
[27]
As regards IVF treatment, Mr Abdool was referred to the expert report
of rehabilitation practitioner Dr Baalbergen (of the Vincent Pallotti
Rehabilitation Unit) in which he confirmed that due to the
injuries
sustained by the plaintiff (thus entirely unrelated to the
plaintiff’s wife as the RAF would now have it)
IVF would be
required, and that allowance should be made for 3 attempts
.
Accordingly on the expert evidence accepted by the RAF itself,
the latter should (in addition to the previous two failed attempts)
cover the cost of the third attempt without any further motivation
being required. Mr Abdool also accepted that had there
been
other options available to the plaintiff, Dr Baalbergen, who was
involved in the management of the plaintiff’s rehabilitation
from the outset, would no doubt had said so. The report of the
expert urologist, Dr Breytenbach, dated 28 March 2024, supports
the
opinion of Dr Baalbergen of the plaintiff’s condition from a
clinical perspective. Although Mr Abdool attempted to suggest
pre-conditions and other potential options, he is not an expert in
the field, and the RAF adduced no evidence by an appropriate
expert
to contradict the opinions of Dr Baalbergen and Dr Breytenbach. In
these circumstances I am persuaded that the RAF failed
to advance a
valid defence to this portion of the plaintiff’s claim.
Discussion
[28]
It is well
established that as a general rule the patrimonial damages for which
a defendant is liable are calculated on an ordinary
delictual basis:
Erasmus
Ferreira and Ackerman v Francis
[9]
.
In
Dhanabakium
v Subramanian & Another
[10]
the court restated the legal position that ‘it is a sound rule
to construe a statute in conformity with the common law rather
than
against it, except where and insofar as the statute is plainly
intended to alter the common law’. The
Dhanabakium
decision was followed in
Hlumisa
Investments Holdings (RF) Ltd & Another v Kirkinis & Others
[11]
where it was held that
‘[a] further factor to bear in mind is the presumption that
statutory provisions are not intended
to alter or exclude the common
law unless they do so expressly or by necessary implication. Where
possible, statutes must be read
in conformity with the common law.
This enhances legal certainty and recognises the value of the common
law, which has developed
systematically over time’.
[29]
Section
17(1) of the RAF Act obliges the RAF to compensate third parties such
as the plaintiff, for any loss or damage suffered
as a result of the
negligent or wrongful conduct of the driver of a motor vehicle. The
Constitutional Court explained the position
as follows in
Law
Society of South Africa v Minister of Transport
[12]
:
‘…
the
scheme insures road users against the risk of personal injury and
their dependants against the risk of their death caused by
the fault
of another driver or motorist. It has retained the underlying
common-law fault-based liability
. This means that any accident
victim or a third party who seeks to recover compensation must
establish the normal delictual elements.
The claimant must show that
he or she has suffered loss or damage as a result of personal bodily
injury or the injury or death
of a breadwinner arising from the
driving of a motor vehicle in a manner which was wrongful and coupled
with negligence or intent.’
[30]
The purpose
of the RAF Act was elucidated by the unanimous decision in
Engelbrecht
v Road Accident Fund and Another
[13]
as follows:
‘
...the stated
primary concern of the Legislature in enacting these statutes is, and
has always been, “to give the greatest
possible protection to
persons who have suffered through a negligent or unlawful act on the
part of the driver or owner of a motor
vehicle”’.
[31]
On the
statutory obligation and liability to compensate a plaintiff in an
RAF claim the Supreme Court of Appeal in
Road
Accident Fund v Abrahams
[14]
clarified the position as follows:
‘
Section 21(1)
abolishes the right of an injured claimant to sue the wrongdoer at
common law. Section 17(1), in turn, substitutes
the [ RAF] for the
wrongdoer. It does not establish the substantive basis for liability.
The liability is founded in
common law
(delictual liability).
Differently put, the claim against the appellant is simply a common
law claim for damages arising from the
driving of a motor vehicle,
resulting in injury. Needless to say, the liability only arises if
the injury is due to the negligence
or other wrongful act of the
driver or owner of the motor vehicle.’
PMBs
and EMCs
[32]
What distinguishes the present matter from many others is that
the
plaintiff does not claim reimbursement of any amounts paid directly
to suppliers by his hospital plan.
That issue, as indicated
at the commencement of this judgment, has been postponed
sine die
pending a decision by the Supreme Court of Appeal in a similar
matter, albeit in the context of a medical aid scheme. It
is
therefore not necessary to consider the many judgments handed down by
our courts in respect of the principle of subrogation
versus the
internal Directives of the RAF. Here the defence of the RAF, despite
its belatedly amended plea in respect of Directive
2, is in truth
different, as appears from the evidence summarized above. The defence
is that because the RAF considers, without
more, that the plaintiff’s
hospital plan (which it has never had sight of at its own election)
should have covered some of
his expenses as PMBs and/or EMCs, he is
therefore not entitled to payment. This stance by the RAF, in the
face of the undisputed
testimony of the plaintiff and his wife to the
contrary, and the fairly made, significant concessions of Mr Abdool,
flies in the
face of the basic principles of delictual liability at
common law and explained by our highest courts to fall on the
shoulders
of the RAF. Put differently, the RAF remains liable
under the common law for such expenses.
Section
17(4)(a) undertaking for future medical, similar and related expenses
[33]
The RAF admits, or can no longer dispute, that the plaintiff requires
future medical and similar treatment and will have future expenses,
which
include
the following:
(a)
Treatment for urinary tract infections, pressure sores,
neurological
complications, pathological fractures of the lower
limbs, spasticity, contractures, neurogenic heterotopic
calcification, gastrointestinal
problems and bone-grafting of the
left wrist;
(b)
Psychological counselling due to the catastrophic nature of the
injuries sustained;
(c)
Home adaptations, a secondary wheelchair, a standing frame and other
adaptive
devices, as well as an automatic transmission vehicle and
assistance with household maintenance and gardening; and
(d)
A carer on a permanent basis (currently from Mondays to Fridays for 5
hours per day).
[34]
Section 17(4)(a) of the RAF Act provides that ‘where a claim
for
compensation under subsection (1) includes a claim for the costs
of the future accommodation of any person in a hospital or nursing
home or treatment of or rendering of a service or supplying of goods
to him or her, the Fund or an agent shall be entitled, after
furnishing the third party concerned with an undertaking to that
effect or a competent court has directed the Fund or the agent
to
furnish such undertaking, to compensate the third party in respect of
the said costs after the costs have been incurred and
on proof
thereof, or the provider of such service or treatment directly,
notwithstanding section 19(c) or (d), in accordance with
the tariff
contemplated in subsection (4B)’.
[35]
In
Knoetze
obo Malinga v Road Accident Fund
[15]
it was held that s 17(4)(a) is designed to remove contingencies
created by estimating the future costs of medical and ancillary
expenses and then to recalculate those costs to a present value,
further estimating that it would be sufficient to cover expenses
over
the lifetime of a claimant. Such an undertaking thus envisages an
“
as-and-when
”
payment scheme of actual expenses, removing all contingent
permutations. Expenses are therefore paid as they eventuate.
The
court also held
[16]
that, once
a plaintiff proves his/her claim as contemplated in the subsection
,
he/she is entitled to claim an order catering for a direction to the
RAF to furnish such an undertaking and a court is entitled
to grant
such an order.
[36]
In
Barnard
NO v Road Accident Fund
[17]
it was held that ‘[t]he provision of an undertaking serves not
only to avoid the difficulties of quantification of such claims,
it
serves also to provide a claimant who will require future treatment
or the rendering of services with a
measure
of security of access to such services that payment of a lump-sum
award cannot provide
.
This, in my view, serves to protect the dignity of claimants. That
the statutory scheme of compensation for victims of road accidents
serves as a form of social security is well recognized. An
interpretation of s 17(4)(a) which is consonant with the values of
human dignity and equality must be favored if there is any ambiguity
in the proper construction to be placed on the section’.
(my emphasis)
[37]
In
Kubheka
v Road Accident Fund
[18]
,
the court, referring to
Knoetze
,
ordered the RAF to furnish the plaintiff with a s 17(4)(a)
undertaking for payment of 100% of the costs of future accommodation
in a hospital or nursing home, or treatment, or rendering of a
service or supplying of goods to the plaintiff resulting from the
motor vehicle collision in question, and to compensate the
plaintiff in respect of such costs after the costs have been incurred
and upon proof thereof.
[38]
In
Mathemelo
v Road Accident Fund
[19]
the court (also referring to
Knoetze
)
held that the content of such an undertaking must follow the wording
of the subsection. In reaching this conclusion it further
had regard
to
Marine
& Trade Inc. Co. Ltd v Katz
[20]
in
which it was held, albeit in the context of a statutory undertaking
in an insurance claim, that a court has no discretion to
alter the
wording of such an undertaking in the absence of consent by both
parties, since this ‘… could well give
rise to lengthy
expensive disputes between the parties … and in any event, may
still necessitate speculation or guesswork
by the trial Court about
what hospitalization, treatment, etc will become necessary in the
future’. The court
then concluded that the RAF was
to provide the plaintiff with an undertaking in line with the
declaratory order issued in
Muller
obo Human v Road Accident Fund
to the following effect
[21]
:
‘
It
is declared that Respondent, when invoking
section 17(4)(a)
of the
Road Accident Fund Act, Act
56 of 1996 as amended, and electing to
compensate a road accident victim with an undertaking, that such
undertaking should adopt
the wording of
section 17(4)(a)
and
must
be free from any limitations, caveats, restrictions and
specifications
...’
[39]
In this matter, rather than providing the plaintiff with the required
s 17(4)(a)
undertaking, the RAF unilaterally opted for a
“
basket of care
”-specified document listing the
treatment allowed in respect of only certain of the injuries
sustained by the plaintiff.
The RAF Act does not provide for a
unilateral ‘contractual’ undertaking, particularly in
circumstances where such undertaking
limits the plaintiff’s
access to treatment and payment of ancillary expenses for
accident-related injuries. The ‘undertaking’
which
the RAF seeks to impose upon the plaintiff is simply wrong in law,
and he is not obliged to accept it.
[40]
The following order is made:
1.
The defendant shall pay to the
plaintiff, in respect of personally paid past medical, hospital and
related expenses, a total sum
of R1 465 152.18 (the
“capital sum”), being the sum of R723 332.95 not in
dispute between the parties,
as well as the sum of R741 819.23;
2.
Payment of the capital sum will be
effected directly into the trust account of the plaintiff’s
attorneys of record by means
of an electronic transfer within 180
(one hundred and eighty) calendar days from the date of this order
(the first due date).
If the defendant fails to make payment as
aforesaid, the defendant will be liable for interest on any
outstanding amount at the
statutory rate per annum calculated from 14
(fourteen) days of this order;
3.
In respect of past medical and
hospital expenses paid for by the plaintiff’s hospital plan,
this issue is postponed sine die
for later determination (by
agreement between the parties);
4.
In respect of future medical and
related expenses arising from the collision, the defendant shall
furnish the plaintiff with an
undertaking, free of any limitations,
caveats, restrictions, and specifications, in terms of
section
17(4)(a)
of the
Road Accident Fund Act 56 of 1996
for payment of 100%
of the cost of future accommodation in a hospital or nursing home, or
treatment, or rendering of services or
supplying of goods in respect
of accident-related injuries, after such costs have been incurred and
upon proof thereof.
5.
The defendant is to deliver the
undertaking referred to in paragraph 4 above to the plaintiff’s
attorney of record within
thirty (30) calendar days of date of this
order;
6.
Save to the extent provided in any
prior order, the defendant is to pay the plaintiff’s costs,
including VAT, as between party
and party on Scale B, and including
also the costs of Counsel and the qualifying fees, if any, of the
following experts:
a.
Dr G Kirsten, General Practitioner
b.
Dr F J D Steyn, Orthopaedic Surgeon
c.
Dr R Martin, Radiologist
d.
Ms Marion Fourie, Occupational
Therapist
e.
Dr Ed Baalbergen, Rehabilitation
Practitioner
f.
Dr Erika Steenberg, Clinical and
Neuropsychologist
g.
Ms Norma Colley, Industrial
Psychologist
h.
Mr Wim Loots, Actuary
i.
Mr Barry Grobbelaar of Forensys
Engineering Dynamics, Accident Reconstruction Experts
j.
Ms Petra Coetsee, Architect
k.
Dr Ilse Breytenbach, Urologist
7.
For purposes of paragraph 6 above,
Mrs Janine Marais is declared a necessary witness;
8.
Payment of the taxed or agreed costs
reflected above shall be effected within 180 (one hundred and eighty)
days of agreement or
taxation (the second due date) and will likewise
be affected by electronic transfer into the plaintiff’s
attorneys trust
banking account; and
9.
Should the taxed or agreed costs not
be paid by the second due date the defendant shall be liable for
interest at the statutory
rate per annum from the second due date
until date of payment.
J
I CLOETE
JUDGE
OF THE HIGH COURT
Appearances
For
Plaintiff:
Adv A Heerink
Instructed
by:
Van der Spuy Cape Town (Ms L Willemse)
For
Defendant: Mr F
Goosen
Instructed
by:
State Attorney, Cape Town.
[1]
No 56 of 1996
[2]
In terms of its amended plea filed after the conclusion of evidence
but before argument, to which the plaintiff did not object.
[3]
[2024] JOL 64365
[WCC]
[4]
The other Directives are Directive 1, apparently issued by the RAF
on 12 August 2022, in which the RAF instructed its employees
not to make any payment to claimants if their medical aid scheme had
already paid for their medical expenses arising from a motor
collision; and Directive 3, issued on 2 November 2023, in which the
RAF informed its employees that s 19(d)(i) of the RAF Act
applies in
respect of claims paid by a medical aid scheme on the basis that a
medical aid scheme is not a supplier. Directive
1 is the
subject of the appeal currently pending before the Supreme Court of
Appeal referred to at para 1 of this judgment. The
RAF did not
specifically plead Directive 3.
[5]
No
131 of 1998
[6]
This was contained in a letter dated 26 March 2025 from the
plaintiff’s attorney together with various annexures
after the
conclusion of evidence but prior to argument.
[7]
At paras 22 to 27.
[8]
Exhibit C : (
https://web.facebook.com/RoadAccidentFund
)
[9]
2010 (2) SA 228
(SCA) at para 16
[10]
1943 AD at 167
[11]
[2020] 3 All SA 650
(SCA) at para 44
[12]
[12]
2011 (1) SA 400
(CC) at para 25
[13]
2007 (6) SA 96
(CC) at para 23
[14]
2018 (5) SA 169
(SCA) at para 13
[15]
[2022] JOL 57029
(GP) at para 13
[16]
fn 15 above, at paras 16 to 26
[17]
[2019] JOL 42656
(ECP) at paras 29 to 30
[18]
[2023] JOL 61455 (GJ)
[19]
[2023] JOL 60956
(GP) at paras 20 to 24
[20]
1979 (4) SA 961
(A) at 972 B-E
[21]
Para 1 of the order made on 8 September 2023 in
Muller
obo Human & 2 Others v The Road Accident Fund
[Case No 066777/2023], Gauteng Division, Pretoria.
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