Case Law[2022] ZALAC 9South Africa
Herbert v Head Education - Western Cape Education and Others (CA3/2021) [2022] ZALAC 9; (2022) 43 ILJ 1618 (LAC); [2022] 8 BLLR 712 (LAC) (10 March 2022)
Labour Appeal Court of South Africa
10 March 2022
Judgment
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# South Africa: Labour Appeal Court
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## Herbert v Head Education - Western Cape Education and Others (CA3/2021) [2022] ZALAC 9; (2022) 43 ILJ 1618 (LAC); [2022] 8 BLLR 712 (LAC) (10 March 2022)
Herbert v Head Education - Western Cape Education and Others (CA3/2021) [2022] ZALAC 9; (2022) 43 ILJ 1618 (LAC); [2022] 8 BLLR 712 (LAC) (10 March 2022)
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sino date 10 March 2022
IN THE LABOUR
APPEAL COURT OF SOUTH AFRICA, CAPE TOWN
Case no:
CA3/2021
In the matter
between:
PETRUS
HERBERT
Appellant
and
HEAD
EDUCATION: WESTERN CAPE EDUCATION
department
First Respondent
MINISTER OF
BASIC EDUCATION
Second Respondent
EDUCATION
LABOUR RELATIONS COUNCIL
Third
Respondent
DP VAN TONDER
N.O.
Fourth Respondent
Heard:
22
February
2022
Delivered:
10
March 2022
Coram:
Coppin JA, Savage and Tokota AJJA
JUDGMENT
SAVAGE AJA
[1]
This
appeal, with the leave of the Labour Court, is against the judgment
and orders of the Labour Court (Rabkin-Naicker J), delivered
on 18
January 2021, which, on review, set aside the arbitration award
issued on 27 March 2018 by the fourth respondent (‘the
arbitrator’) under the auspices of the third respondent, the
Education Labour Relations Council (‘the ELRC’).
[2]
The
matter concerns the interpretation and application of ELRC Resolution
1 of 2012, the “Occupation Specific Dispensation
(OSD) for
Education Therapists, Counsellors and Psychologists employed in the
Public Service” (‘the OSD agreement’).
The
precursor to the OSD agreement was Public Service Coordinating
Bargaining Council (‘PSCBC’) Resolution 1 of 2007,
[1]
objective 1.2 of which was:
‘
To
introduce revised salary structures per identified occupation that
caters for career pathing, pay progression, grade progression,
seniority, increased competencies and performance with a view to
attract and retain professionals and other specialists.”
[3]
Subsequent
to the conclusion of PSCBC Resolution 1 of 2007, sectoral bargaining
councils were required to negotiate collective agreements
to give
effect to the resolution. In the education sector this resulted in
the conclusion of the OSD agreement to provide
inter
alia
“(a)n OSD for education therapists, counsellors or
psychologists employed in public education” and “a basis
for the recognition of appropriate/relevant experience on appointment
as provided in Annexure A3, B3 and C3”
[2]
of the agreement.
[4]
Annexure
C3 to the OSD agreement concerned the OSD for psychologists employed
in public education. It specified as “appointment
requirements”, the qualification, registration and experience
required for a particular position. The post of education
psychologist grade 2 required as qualifications, “appropriate
qualification that allows registration with the Health Professions
Council of South Africa (‘HPCSA’) in a relevant
registration category”. Under the heading of registration, the
post required “(r)egistration with the [HPCSA] as psychologist
in a relevant registration category” and “(r)egistration
with the South African Council for Educators (SACE), where
applicable”. As experience, the following was required:
‘
Minimum
of eight (8) years relevant experience after registration with the
[HPCSA] in respect of RSA qualified psychologist who
performed
Community Service in South Africa’.
[5]
For
the position of grade 3 education psychologist, in addition to
holding an “(a)ppropriate qualification that allows
registration
with the HPCSA as psychologist in a relevant
registration category”, “(r)egistration with the [HPCSA]
as psychologist
in a relevant registration category” and
“(r)egistration with [SACE], where applicable, was required”,
the following
experience was also required:
‘
Minimum
of sixteen (16) years’ relevant experience after registration
with the [HPCSA] in respect of RSA qualified psychologist
who
performed Community Service in South Africa’.
[6]
The
appellant, Dr Petrus Herbert, registered with the HPCSA as a
psychometrist on 5 March 1990. The following year, on 1 January
1991,
he was employed by the Western Cape Education Department as a school
psychologist. Ten years later, on 9 March 2001, he registered
with
the HPCSA as a psychologist.
[7]
The
appellant was in the OSD process, placed into the post of education
psychologist grade 2 on the basis that he had not had 16
years’
experience as he was registered as a psychologist with the HPCSA only
on 9 March 2001. Dissatisfied and seeking translation
into a grade 3
post, he referred a dispute to the ELRC contending that his 10 years’
experience after registration with the
HPCSA as a psychometrist in
1991 ought to have been considered as “relevant experience”
in addition to his experience
after registration as a psychologist.
Had he been translated into a grade 3 post, the appellant would have
earned an additional
amount of R691 678,00, less deductions for
income tax, pension fund and unemployment insurance, between 1 July
2010 and 31
March 2018. He, therefore, sought translation to a grade
3 post, with payment of the amount R691 678,00, less deductions,
plus interest.
Arbitration
award
[8]
After
the matter was not resolved at conciliation, the appellant referred
the dispute to arbitration. The arbitrator found that
the first
respondent, the Head of Education: Western Cape Education Department,
and the second respondent, the Minister of Basic
Education (‘the
respondents’), had incorrectly interpreted the OSD agreement.
This was so in that the agreement did
not provide that only
experience gained after registration as a psychologist be taken into
account, but included any “relevant
experience” gained by
the appellant after registration as a psychometrist. The fact that
the translation of employees into
other positions, such as senior
education psychologist grade 1, made express reference to
“appropriate experience as psychologist
after registration with
the HPCSA as psychologist”, led the arbitrator to the view that
had it been intended to treat all
professionals in the same manner,
the same or similar words would have been used regarding grade 2 and
3 education psychologists,
but this had not occurred.
[9]
The
arbitrator found that since the functions performed by the appellant
before registration as a psychologist were the same as
those
performed after registration, his relevant experience after
registration with the HPCSA included that gained while registered
as
a psychometrist after 1 January 1991 until March 2001. This meant
that he had more than 16 years’ experience and should
have been
translated into the role of grade 3 education psychologist. The
respondents were consequently directed to correct the
appellant’s
designation and from 1 April 2018 remunerate him on the grade 3
scale. In addition, the first respondent was
directed to pay the
appellant the amount of R691 679,00 less deductions on or before
30 April 2018, with interest.
Judgment of
the Labour Court
[10]
The
respondents sought the review of the arbitration award by the Labour
Court. The Court found that the arbitrator’s interpretation
was
“strained, incorrect” and one that “a reasonable
arbitrator could not adduce”. It was noted that one
of the
objectives of PSCBC Resolution 1 of 2007 was to attract professionals
and specialists into the public service and that the
role of the
arbitrator and the courts is to strive to give effect to the
intention of the parties to such a collective agreement.
In the
interpretation and application of the agreement, the arbitrator was
found to have failed to take the primary objects of
the agreement
into account. The meaning given to “relevant experience”
did not accord with the principles of statutory
interpretation to
which the arbitrator referred. The arbitration award was therefore
found to be one that a reasonable decision-maker
could not have
reached. For these reasons, the review application succeeded and the
arbitration award was set aside with an order
that the translation of
the appellant into the post of Educational Psychologist Grade 2
accorded with the provisions of the OSD
agreement.
Submissions
on appeal
[11]
On
appeal, the appellant took issue with the judgment and orders of the
Labour Court on the basis that there was no bar on his “relevant
experience” being taken into account, even if such experience
was not as a psychologist but as a psychometrist. The fact
that
different wording was used in relation to other positions meant that
the appellant’s experience beyond that as a psychologist
was
relevant. In addition, there was no logical reason to ignore the fact
that the appellant had the performed the same duties
while registered
as a psychometrist as those performed while registered as a
psychologist; and that doing so would lead to
an absurdity.
Since collective agreements are not ordinary contracts, it was argued
that it would be unfair to expose the appellant
to substantial loss
solely because he was registered as a psychometrist. A sensible
meaning of the OSD agreement is to be preferred;
one which takes
account of considerations of reasonableness, fairness and good
faith.
[3]
[12]
The
respondents opposed the appeal on the basis that the OSD agreement,
considered contextually and sensibly construed, provided
for a new
salary and career progression dispensation in specific occupations in
respect of which the respondents had difficulty
retaining or
attracting skills. Since annexure C3 refers expressly to the number
of years’ relevant experience required after
registration as a
psychologist, considering experience prior to registration with the
HPCSA fails to accord with the express terms
of the agreement, as
well as its objectives. The conclusion reached by the arbitrator
therefore constituted an irregularity as
contemplated in section 145
of the Labour Relations Act 66 of 1995 (‘the LRA’), in
that it was one which a reasonable
decision-maker could not reach;
and that it followed that the Labour Court was correct in setting
aside the arbitration award on
review. For these reasons, it was
submitted, the appeal against the judgment and order of the Court
a
quo
should be dismissed.
Evaluation
[13]
In
University
of Johannesburg v Auckland Park Theological Seminary and Another
,
[4]
the Constitutional Court stated that
the
approach to interpretation adopted in
Endumeni
[5]
had
“
updated”
the previous position, which was that context could be resorted to if
there was ambiguity or lack of clarity in the
text.
[6]
In cases subsequent to
Endumeni
,
the Constitutional Court noted that the Supreme Court of Appeal “has
explicitly pointed out that context and purpose must
be taken into
account as a matter of course, whether or not the words used in the
contract are ambiguous.”
[7]
[14]
In
Capitec
Bank Holdings Limited and Another v Coral Lagoon Investments 194
(Pty) Ltd and Others,
[8]
the Supreme Court of Appeal stated that:
‘…
Endumeni
has
become a ritualised incantation in many submissions before the
courts. It is often used as an open-ended permission to
pursue
undisciplined and self-serving interpretations. Neither
Endumeni,
nor
its reception in the Constitutional Court, most recently
in
University
of Johannesburg
,
evince skepticism that the words and terms used in a contract have
meaning.’
[9]
[15]
The
Court noted that what
Endumeni
does
is that it-
‘…
simply
gives expression to the view that the words and concepts used in a
contract and their relationship to the external world
are not
self-defining. The case and its progeny emphasise that the meaning of
a contested term of a contract (or provision in a
statute) is
properly understood not simply by selecting standard definitions of
particular words, often taken from dictionaries,
but by understanding
the words and sentences that comprise the contested term as they fit
into the larger structure of the agreement,
its context and purpose.
Meaning is ultimately the most compelling and coherent account the
interpreter can provide, making use
of these sources of
interpretation. It is not a partial selection of interpretational
materials directed at a predetermined result.’
[10]
[16]
In
interpreting the collective agreement in this matter, the arbitrator
was required to have regard to the aim and purpose of the
collective
agreement, the words and language used in it, having regard to
ordinary rules of grammar and syntax, and the context
in which the
disputed terms appear in the agreement.
[11]
There was no dispute that the grade 3 education psychologist post
required “(r)egistration with the [HPCSA] as psychologist
in a
relevant registration category”. The experience required for
appointment into the grade 3 post was a minimum of 16 years
“relevant
experience after registration with the [HPCSA] in respect of RSA
qualified psychologist who performed community
service as required in
South Africa”. The arbitrator found that the phrase “in
respect of RSA qualified psychologist
who performed Community Service
in South Africa” was of no significance since prior to 2003,
community service was not required
and, since the appellant was
registered in 2001, he was not required at that time to perform such
service. It was the interpretation
of the portion of the clause which
concerned years of “relevant experience after registration with
the [HPCSA] in respect
of RSA qualified psychologist” which
therefore concerned the arbitrator.
[17]
The
arbitrator found that the appellant was entitled to rely on his
“relevant experience” gained as a registered
psychometrist
between 1991 and 2001 in that:
18.1
such
an interpretation accorded with the primary objectives of the
agreement to retain and attract professionals in public education;
18.2
ignoring
the appellant’s experience as an unregistered psychologist
would lead to “the inequitable and absurd result”
that
had he not improved his qualifications to register as a psychologist,
his salary on translation as a psychometrist would have
been higher
given his greater number of years’ experience in that role;
18.3
the
parties had “agreed and intended” that relevant
experience after registration was not restricted to that gained
after
registration as a psychologist;
18.4
since
other posts specified “appropriate experience as psychologist
after registration with the HPCSA as psychologist”
or
“appropriate experience as counsellor after registration with
the HPCSA as Counsellor or psychometrist”, while the
grade 2
and 3 education psychologist posts only referred to “relevant
experience”, the latter reference was intended
to be broader
and was not limited to experience gained after registration as a
psychologist; and
18.5
the
reference to “in respect of RSA qualified psychologist”
after “registration with the [HPCSA]” was of
no
assistance given that there was no indication that the experience
required was as a psychologist.
[18]
Having
regard to the plain meaning of the words, the language used in the
light of the ordinary rules of grammar and syntax and
the context in
which the words are used, it is apparent that the “relevant
experience” required for the role of grade
2 and 3 education
psychologist was that gained “after registration with the
[HPCSA] in respect of RSA qualified psychologist…”.
The
registration required for appointment into both grades was
“(r)egistration with the [HPCSA] as psychologist”. It
follows that the relevant experience referred to is that obtained
“after registration” as a psychologist and not in
any
different role. As much is supported by the reference to relevant
experience, after registration, in respect of “a RSA
qualified
psychologist”. It is therefore years of experience as a
registered psychologist that is required and which is “relevant”
for purposes of the provision. A different finding does not accord
with the plain meaning of the OSD agreement, nor with its aim
and
purpose, which expressly sought to retain and attract specialist
skills in particular identified roles in public education.
[19]
Had
it been intended that relevant experience prior to registration as a
psychologist was permissible, the provision would have
stated as much
expressly. The wording and language used in other provisions does not
assist the appellant given the stated registration
and experience
required for the posts of grade 2 and 3 education psychologist. To
find that experience gained after registration
in a different
professional role, such as that of psychometrist, could be considered
would be to undermine the purpose of the agreement
which was to
recognise and reward years of experience post-registration in
particular skilled and professional roles. It would
also lead to the
impractical result that experience after registration in one job
category could be relied upon to bolster years
of experience in
another. This was plainly not what the OSD agreement intended and was
not the purpose of the agreement.
[20]
It
is so that the appellant was employed from 1991 in the position of
education psychologist despite the fact that he was not registered
as
such with the HPCSA; and that had he been registered with the HPCSA
as psychologist from that date, his years of experience
would have
been sufficient to meet the requirements for a grade 3 post. Yet,
this anomaly does not permit a different interpretation
to be
attributed to the relevant provisions of the collective agreement,
nor does it warrant a different finding in this matter.
This is so in
that the OSD agreement applied across various job categories, with
specified requirements prescribed in order to
allow for appointment
or translation into particular positions. The appellant did not meet
the clearly stated requirements for
translation into a grade 3
education psychologist post. The arbitrator incorrectly interpreted
the collective agreement in finding
differently.
[21]
In
Herholdt
v Nedbank Ltd
(Congress
of SA Trade Unions as Amicus Curiae
)
,
[12]
the Court
made it clear that:
‘
A
review of a CCMA award is permissible if the defect in the
proceedings falls within one of the grounds in s 145(2)
(a)
of
the LRA. For a defect in the conduct of the proceedings to
amount to a gross irregularity as contemplated by s 145(2)
(a)
(ii),
the arbitrator must have misconceived the nature of the enquiry or
arrived at an unreasonable result. A result will only
be
unreasonable if it is one that a reasonable arbitrator could not
reach on all the material that was before the arbitrator.
Material errors of fact, as well as the weight and relevance to be
attached to particular facts, are not in and of themselves sufficient
for an award to be set aside, but are only of any consequence if
their effect is to render the outcome unreasonable.’
[22]
In
DENOSA,
[13]
it
was suggested that
–
‘…
the
concept of the error of law is relevant to the review of an
arbitrator’s decision within the context of the factual matrix
as presented …; that is a material error of law committed by
an arbitrator may, on its own without having to apply the exact
formulation set out in
Sidumo
,
justify a review and setting aside of the award depending on the
facts as established in the particular case.’
[14]
[23]
This
Court, in
MacDonald’s
Transport,
[15]
had
regard to the different context in which private arbitration occurs.
In
Telcordia
Technologies v Telkom
[16]
it
was made clear that
the
review of material errors of law in a private arbitration are
prevented because the arbitrator is, in accordance with the
limitations
which arise from the Arbitration Act,
[17]
intended to have exclusive jurisdiction over questions of fact and
law.
[18]
In
a different context, in
Hira
v Booysen,
[19]
it was
stated that:
‘…
Where
the complaint is that the tribunal has committed a material error of
law, then the reviewability of the decision will depend,
basically,
upon whether or not the Legislature intended the tribunal to have
exclusive authority to decide the question of law
concerned. This is
a matter of construction of the statute conferring the power of
decision
.’
[20]
[24]
In
MacDonald’s
Transport
it
was found that the
Labour Relations Act
(‘the LRA’)
[21]
did not contemplate that a CCMA or bargaining council arbitrator,
both statutory roles, would have the last word on the proper
interpretation of an instrument as this would mean that
a
patently wrong interpretation would be left intact, which “would
be absurd”.
[22]
The wrong interpretation of an instrument by an arbitrator could
therefore
constitute a reviewable irregularity as envisaged by
section 145
of
the LRA, in the sense that a reasonable arbitrator does not get a
legal point wrong. The Court concluded that either “the
reasonableness test is appropriate to both value judgments and legal
interpretations. If not, ‘correctness’ as a distinct
test
is necessary to address such matters”.
[23]
This view was echoed in
NUMSA,
[24]
in which it was stated that
an
incorrect interpretation of the law by a commissioner constitutes a
material error of law which “will result in both an
incorrect
and unreasonable award”, which “can either be attacked on
the basis of its correctness or for being unreasonable”.
[25]
[25]
The
arbitrator in this matter incorrectly interpreted the relevant
appointment provisions contained in annexure C3 to the OSD agreement
insofar as they related to the appellant. This error was of such a
material nature that it resulted in a decision which, on a proper
interpretation of the OSD agreement, was one that a reasonable
arbitrator on the material before them could not reach. The Labour
Court was correct in finding that the arbitration award fell to be
set aside on review.
[26]
It
follows for these reasons that the appeal must fail. There is no
reason why, having regard to considerations of law and fairness,
an
order of costs should be made in the matter.
Order
[26] For
these reasons, the following order is made:
1.
The
appeal is dismissed.
__________________
SAVAGE
AJA
Coppin
JA and Tokota AJA agree.
APPEARANCES
:
APPELLANT:
A
C Oosthuizen SC
Instructed
by John MacRobert Attorneys
FIRSTAND
SECOND RESPONDENTS:
E
A De Villiers-Jansen
Instructed by the
State Attorney
[1]
Agreement
on Improvement in Salaries and Other Conditions of Service for the
Financial Years 2007/2008 to 2010/2011.
[2]
Clauses
5.1 and 5.1.10.1 of the OSD agreement.
[3]
South
African Forestry Co Ltd v York Timbers Ltd
2005
(3) SA 323
(SCA) at paras 32 -34.
## [4]University
of Johannesburg v Auckland Park Theological Seminary and Another(University
of Johannesburg)
[2021] ZACC 13; 2021 (8) BCLR 807 (CC); 2021 (6) SA 1 (CC).
[4]
University
of Johannesburg v Auckland Park Theological Seminary and Another
(
University
of Johannesburg
)
[2021] ZACC 13; 2021 (8) BCLR 807 (CC); 2021 (6) SA 1 (CC).
[5]
Natal
Joint Municipal Pension Fund v Endumeni Municipality (Endumeni)
2012
(4) SA 593 (SCA) at para 26.
[6]
University
of Johannesburg
(
supra
)
at para 66 with reference to
Coopers
& Lybrand v Bryant
[1995]
ZASCA 64
;
1995
(3) SA 761
(A)
at 768C E
where
it was held that a court could “apply extrinsic evidence
regarding the surrounding circumstances by considering
previous negotiations and correspondence between the parties,
subsequent conduct of the parties showing the sense in which they
acted on the document”.
[7]
With
reference to
Novartis
SA (Pty) Ltd v Maphil Trading (Pty) Ltd
[2015]
ZASCA 111
;
2016
(1) SA 518
(SCA)
at para 28;
Unica
Iron and Steel (Pty) Ltd v Mirchandani
[2015]
ZASCA 150
;
2016
(2) SA 307
(SCA)
at para 21; and
North
East Finance (Pty) Ltd v Standard Bank of South Africa Ltd
[2013]
ZASCA 76
;
2013
(5) SA 1
(SCA)
at para 24.
## [8]Capitec
Bank Holdings Limited and Another v Coral Lagoon Investments 194
(Pty) Ltd and Others (Capitec)[2021]
ZASCA 99; [2021] 3 All SA 647 (SCA); 2022 (1) SA 100 (SCA).
[8]
Capitec
Bank Holdings Limited and Another v Coral Lagoon Investments 194
(Pty) Ltd and Others (Capitec)
[2021]
ZASCA 99; [2021] 3 All SA 647 (SCA); 2022 (1) SA 100 (SCA).
[9]
Capitec
(
supra
)
at para 49.
[10]
Capitec
(
supra
)
at para 50.
[11]
See
cases such as
Western
Cape Department of Health v Van Wyk & others
2014 (35) ILJ 3078 (LAC) at para 22;
Capitec
(supra) at para 50.
[12]
(2013)
34 ILJ 2795 (SCA) at para 25.
## [13]Democratic
Nursing Organisation of South Africa obo Du Toit and Another v
Western Cape Department of Health and Others (DENOSA)[2016]
ZALAC 15; (2016) 37 ILJ 1819 (LAC) at para 21-22.
[13]
Democratic
Nursing Organisation of South Africa obo Du Toit and Another v
Western Cape Department of Health and Others (DENOSA)
[2016]
ZALAC 15; (2016) 37 ILJ 1819 (LAC) at para 21-22.
[14]
At
para 22.
[15]
MacDonald’s
Transport Upington (Pty) Ltd v Association of Mineworkers and
Construction Union
[2016]
ZALAC 32
; (2016) 37 ILJ 2593 (LAC).
## [16]Telcordia
Technologies Inc v Telkom SA Ltd[2006]
ZASCA 112; [2006] 139 SCA (RSA) ; 2007 (3) SA 266 (SCA); [2007] 2
All SA 243 (SCA); 2007 (5) BCLR 503 (SCA).
[16]
Telcordia
Technologies Inc v Telkom SA Ltd
[2006]
ZASCA 112; [2006] 139 SCA (RSA) ; 2007 (3) SA 266 (SCA); [2007] 2
All SA 243 (SCA); 2007 (5) BCLR 503 (SCA)
.
[17]
Act
42 of 1965.
[18]
Telcordia
(
supra
)
at para 65.
[19]
1992
(4) SA 69 (A).
[20]
At
93A -94A, paras 43 – 47.
[21]
Act
66 of 1995.
[22]
At
para 29.
[23]
At
para 30.
[24]
Supra
.
[25]
National
Union of Metalworkers of SA v Assign Services
[2017]
ZALAC 44
; (2017) 38 ILJ 1978 (LAC) at para 32 with reference to
Herholdt
v Nedbank Ltd
[2013]
11 BLLR 1074
(SCA)
at para 25;
Democratic
Nursing Organisation of South Africa obo Du Toit and Another v
Western Cape Department of Health and Others
(2016)
37 ILJ 1819 (LAC) at para 21-22;
MacDonald’s
Transport (supra)
at para 30.
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Department of Higher Education and Training v Commissioner Bheki Smiza General Public Service Sectoral and Others (JA53/2022) [2024] ZALAC 5; [2024] 5 BLLR 447 (LAC); (2024) 45 ILJ 1981 (LAC) (22 February 2024)
[2024] ZALAC 5Labour Appeal Court of South Africa97% similar