Case Law[2025] ZAGPJHC 594South Africa
ERF 1[...] Barbeque Downs (Pty) Limited v City of Johannesburg (2022/7898) [2025] ZAGPJHC 594 (6 June 2025)
High Court of South Africa (Gauteng Division, Johannesburg)
6 June 2025
Judgment
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# South Africa: South Gauteng High Court, Johannesburg
South Africa: South Gauteng High Court, Johannesburg
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## ERF 1[...] Barbeque Downs (Pty) Limited v City of Johannesburg (2022/7898) [2025] ZAGPJHC 594 (6 June 2025)
ERF 1[...] Barbeque Downs (Pty) Limited v City of Johannesburg (2022/7898) [2025] ZAGPJHC 594 (6 June 2025)
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sino date 6 June 2025
FLYNOTES:
MUNICIPALITY
– Billing –
Water
account –
Prescription
– Demonstrated a consistent history of disputing accounts –
Correspondence with municipal officials
– Complaint to
ombudsman – References to specific query numbers –
Argument that policy permitted allocation
of payments to oldest
debts rejected – Statutory Act overrode policy –
Validly disputed accounts – Barred
municipality from
applying payments to disputed debts – Debt had prescribed –
Local Government: Municipal Systems Act 32 of 2000
,
s 102(2).
SAFLII
Note:
Certain
personal/private details of parties or witnesses have been
redacted from this document in compliance with the law
and
SAFLII
Policy
IN
THE HIGH COURT OF SOUTH AFRICA
(GAUTENG
LOCAL DIVISION, JOHANNESBURG)
Case No. 2022/7898
(1)
REPORTABLE: NO
(2)
OF INTEREST TO OTHER JUDGES: NO
(3)
REVISED.
DATE: 6 June 2025
In the matter between:
ERF
1[…] BARBEQUE DOWNS (PTY)
LIMITED
Applicant
and
CITY
OF JOHANNESBURG
Respondent
##### JUDGMENT
JUDGMENT
D’OLIVEIRA
AJ:
Introduction
1
The Applicant applies for an order declaring that the
amount of R192 887.35 claimed by the Respondent in respect of
service
charges for the provision of water in June 2014 and July 2015
has prescribed, and for its account with the Respondent to be
corrected
accordingly.
2
The application was launched on 11 March 2024.
3
It was preceded by two applications which were brought
by the Applicant under the same case number.
4
The first was an urgent application launched on 3 March
2022 to interdict the Respondent from discontinuing the water supply
to
the Applicant’s property pending the resolution of the
complaints lodged by the Applicant in respect of its water accounts
for July 2014 and June 2015.
5
This resulted in the granting of an order by His
Lordship Mr Justice Adams on 15 March 2022 as follows:
“
1.
The respondent be and is hereby interdicted and restrained from
discontinuing or restricting the
water supply to the applicant’s
property situate at 5[…] F[…] C[…], B[…]
D[…] Extension
5, K[…];
2.
…
3.
[The respondent shall] present accurate accounts for the period July
2014 and June 2015 to
the applicant in accordance with the provisions
of section 95 of the Municipal Systems Act 32 of 2000 within a period
of 30 days
from the date of service of this Order upon the Municipal
Manager, City of Johannesburg; and
4.
Finalise its investigation into the disputed amounts charged for the
aforesaid period within
a period of 30 days from date of service of
this Order and present to the applicant its report, supported by the
report of its
expert(s) who conducted the investigation;
5.
The respondent is to debate the said account with the applicant
within a period of 10 …
days from the date upon which it
presents the outcome of its investigation to the applicant.
”
6
The second application was a contempt application
launched by the Applicant on 29 August 2023 when the Respondent
failed to comply
with the above order.
7
On 31 August 2023, and by agreement between the
Applicant and the Respondent, His Lordship Mr Justice Manoim granted
the following
orders:
“
2.
The First Respondent is to flag the account nos: 5[…] until
the subject of this matter has
been resolved by way of either a court
order, alternatively, a settlement agreement between the parties,
which is to be made an
order of court.
3.
The First Respondent undertakes to write-off the debt that has
prescribed; if any, and to
furnish the Applicant with a revised
account (‘the revised account’), reflecting the
write-off.
4.
The First Respondent is to debate the revised account with the
Applicant on or before 16
October 2023.…
”
8
The Applicant launched the current application on 11
March 2024 when, according to the founding affidavit, the Applicant
and the
Respondent were unable to
resolve
the dispute between them concerning the accounts.
9
As is indicated above, there are two disputed accounts.
The first is the July 2014 water account in the amount of R45 038.67.
The second is the June 2015 water account in the amount of
R147 848.68. I shall refer to these as “
the water
accounts
”.
Merits
10
The Applicant claims that the Respondent’s claims
for payment of the water accounts have prescribed. The Respondent
denies
this claim.
11
The Applicant submits that the water accounts are debts
that prescribe within three years in terms of section 11(d) of
Prescription
Act 68 of 1968. It says that the Respondent was obliged
to collect such debts within that period.
12
The Applicant relies on section 102 of the Local
Government: Municipal Systems Act 32 of 2000 (“the Systems
Act”). Section
102 provides:
“
102
Accounts
(1)
A municipality may –
(a)
consolidate any separate accounts for persons liable for payments to
the municipality;
(b)
credit a payment by such person against any account of that person;
and
(c)
implement any of the debt collection and credit control measures
provided for in this Chapter in relation to any arrears on any
of the
accounts of such a person.
(2)
Subsection (1) does not apply where there is a dispute between the
municipality and a person referred to in that subsection concerning
any specific amount claimed by the municipality from that person.
”
13
The Applicant submits that section 102(2) applies. It
acknowledges that the Respondent may ordinarily be entitled to
prevent prescription
of old debts by allocating payments made by a
consumer to such debts, but submits that it was prevented from doing
so in this instance
by section 102(2) of the Systems Act.
14
The Applicant submits that the water accounts have
prescribed in this instance because the Applicant has, since 2014 and
2015 respectively,
queried and disputed the water accounts.
15
The Respondent claims that sections 7.2 and 10.10 of
the City of Johannesburg Municipality Credit Control and Debt
Collection Policy
of 2022 (“the Policy”) have prevented
the disputed amounts from prescribing.
16
Clause 7.2 of the Policy provides:
“
The amount due
and payable by the City’s consumer constitutes a consolidated
debt, and as such any payment by the customer,
that is less than, the
full amount may be allocated to the consolidated debt in an order
determined by the City.
”
17
Clause 10.10 of the Policy provides:
“
Payment
received in respect of any customer’s debt and/or consolidated
debt will be allocated in accordance with the following
priority
order:
10.10.1.
oldest outstanding debt, settled first irrespective of the date of
payment,
10.10.2.
followed by administrative cost,
10.10.3.
sundries,
10.10.4.
interest, and
10.10.5.
lastly current outstanding debt.
”
18
The Respondent submits that the payments made by the
Applicant for water charges up to the present date have been applied
to settle
the oldest outstanding debts, which included the water
accounts, in terms of the Policy. The Respondent submits that the
water
accounts have accordingly been paid, and that the outstanding
balance on the accounts relate to current or non-prescribed debt.
19
In the alternative, the Respondent submits that clauses
7.2 and 10.10 of the Policy should be read with section 14(1) of the
Prescription
Act. The Respondent submits that payments made by a
consumer towards the consumer’s water account, even payments
that the
consumer intends to make in respect of current charges,
constitute acknowledgments of debt in respect of all charges
aggregated
in a consumer’s water account. The Respondent
submits, accordingly, what when the Applicant made any payments into
its account,
it acknowledged its indebtedness for the water accounts,
thus delaying the running of prescription.
20
In my view, the application turns on whether section
102(2) of the Systems Act applies to the water accounts. Being
legislation
specifically enacted by the Legislature to regulate the
treatment of payments made on municipal accounts, it overrides the
Policy
and the operation of section 14(1) of the Prescription Act in
the manner contended for by the Respondent.
21
Accordingly, if section 102(2) applies, the Respondent
was not permitted to allocate payments by the Applicant made in
respect of
current charges to the water accounts. If it doesn’t,
the Respondent was entitled to allocate payments to the oldest
amounts
outstanding, with the result that the July 2014 and June 2015
accounts would have been paid and the amount of R192 887.35
owing on the account would be owing in respect of aggregated new or
non-prescribed debt.
22
For section 102(2) to operate, there must be “
a
dispute between the municipality and a person … concerning [a]
specific amount claimed by the municipality from that person
”.
23
In
this regard, the SCA, in
Body
Corporate Croftdene Mall v Ethekwini Municipality
,
[1]
held:
“
[21]
Neither the Systems Act nor the Policy defines the
term ‘dispute’. Some of the definitions ascribed
to it
include ‘controversy, disagreement, difference of opinion’
etc.
8
This
court had occasion to interpret the word in Frank R Thorold
(Pty) Ltd v Estate Late Beit
9
and
said that a mere claim by one party that something is or ought to
have been the position does not amount to a dispute: there
must exist
two or more parties who are in controversy with each other in the
sense that they are advancing irreconcilable contentions.
[22]
It is, in my view, of importance that
subsection 102(2) of the Systems Act requires that the dispute
must
relate to a ‘specific amount’ claimed by the
municipality. Quite obviously, its objective must be to prevent a
ratepayer from delaying payment of an account by raising a dispute in
general terms. The ratepayer is required to furnish
facts that
would adequately enable the municipality to ascertain or identify the
disputed item or items and the basis for the ratepayer’s
objection thereto. If an item is properly identified and a dispute
properly raised, debt collection and credit control measures
could
not be implemented in regard to that item because of the provisions
of the subsection. But the measures could be implemented
in regard to
the balance in arrears; and they could be implemented in respect of
the entire amount if an item is not properly identified
and a dispute
in relation thereto is not properly raised.
[23]
Whether a dispute has been properly raised must be a factual enquiry
requiring determination
on a case-by-case basis. It is clear from
clause 22.3 of the Policy referred to above that the dispute must be
raised before the
municipality has implemented the enforcement
measures at its disposal
.”
24
The question then is whether the Applicant queried and
disputed its indebtedness in respect of the water accounts.
25
On the facts before the Court, that question must be
answered in the affirmative.
26
These facts are contained in the founding affidavit in
this application, as well as the founding affidavit in the urgent
application
which is referred to in such affidavit.
27
The Applicant plainly queried the July 2014 account
immediately, since, on 13 August 2014, a certain Mnguni
Ntombikayise employed
at the Respondent wrote to the Applicant
stating:
“
The technical
team claims there is no visible leakage from meters. In this case I
suggest you test the meters by closing all water
supply in the
property and check if the meter is running to detect if there is any
internal leaks in the property and/or apply
for a test meter with COJ
as to the visible eye the meter is not faulty but the consumption has
increased dramatically from the
less 2Kl the day you consumed.
”
28
The Applicant then sets out how it engaged with
officials of the Respondent on an ongoing basis thereafter. The names
of officials
are provided and examples of the correspondence
exchanged between 2014 and 2020 are attached. The Applicant also
provides the latest
query reference number in respect of its queries
of the water accounts, being Ref. No. 8004399879. The Respondent
failed to dispute
such query by producing its records, despite being
in a position to do so. And the Applicant also relates how, on 31
August 2017,
the Applicant submitted a complaint to the Ombudsman in
respect of the water accounts, and attaches correspondence as
evidence
of the the fact that such complaint was submitted.
29
In view of this evidence, the bald denial of the
Respondent’s deponent in the answering affidavit that the water
accounts
were disputed is simply not credible.
30
The Respondent had a second string to its bow. It
claimed that the parties had met on 5 October 2023 and that the issue
of prescription
had been canvassed “
in full and explanation
was given to the applicant why the amount [had] not prescribed
”.
The Respondent said that the issues between the parties had been
resolved at the meeting (including the issue of prescription)
and
that a “
notice of compliance
” to this effect “
was
issued by the applicant
”. In other words, the Respondent’s
deponent suggested that the parties had agreed that the disputed
amounts had not
prescribed.
31
But these averments by the Respondent’s deponent
are plainly false.
32
The “
notice of compliance
” was not a
document prepared by the Applicant, but by the Respondent. The
“
notice of compliance
” was a form of report
prepared and ostensibly filed with the Court on the extent to which
the parties had complied with the
agreed court order granted in the
contempt application. It was signed by the Respondent’s
attorney.
33
The compliance notice itself, recorded not that the
parties had reached agreement and resolved the issues between them
concerning
prescription, but that they could
not
agree or
resolve those issues. The relevant portion reads as follows:
“
Compliance with
the order/s:
Order 3, order dated
31 August 2023: prescription
…
9.
At the meeting held on 05 October 2023 (10h00-11h00), the parties
canvassed the issue of
prescription and
could not reach a
resolution on the claims
.
”
34
The content of the compliance notice is consistent with the
contemporaneous handwritten minutes of the meeting attached to the
founding
affidavit. These were prepared by Mtungwa Khumalo, an
attorney at Fluxmans Incorporated, whose confirmatory affidavit was
also
attached to the founding affidavit.
35
The relevant portion of the handwritten minutes reads as
follows:
“
Rika:
Debt has prescribed
– COJ hasn’t pursued collecting the
debt as client has disputed the amount since inception (2014) –
therefore
in 2023 – client’s debt to COJ has prescribed.
L. Moeyane:
Disagree that debt has prescribed.
Gabu:
There has been
‘disconnection notices’ sent to client to
interrupt prescription. Last notice sent on 19/3/2019.
Rika:
Disconnection
notice isn’t sufficient to interrupt
prescription.
J.
Levitz:
Since there is no resolution on this
matter – better to let
court decide.
Lucky:
Will take instruction
on whether COJ will issue summons.
”
36
The version of the Respondent’s deponent
therefore cannot be accepted.
37
In the circumstances and for all of the above reasons,
I find that section 102(2) of the Systems Act operated in this
instance and
that the water accounts have prescribed.
38
For the sake of clarity, because of the above findings,
the general proposition that consumer payments towards a municipal
account
constitute acknowledgments of liability in respect of old
debts is not a proposition that requires determination. That question
is not reached in this judgment. It is left open.
Costs
39
The manner in which the Respondent’s deponent has
sought to contrive a defence brings me to the question of costs. The
Applicant
seeks an order for punitive costs. It says that it is
justified by the manner in which the Respondent has dealt with the
matter,
delayed the application by the late filing of its answering
affidavit, filed its heads of argument late, and defended the
application
in this dilatory manner in circumstances where it had no
real basis to oppose the relief sought.
40
The Respondent’s counsel submitted that the
Respondent’s conduct was justified by its constitutional duty
to collect
amounts owed to it. He said that, because the City of
Johannesburg had no reference numbers for the Applicant’s
queries,
it was bound to oppose the application and seek to enforce
the debt. While it may be correct that the Respondent must fulfil its
constitutional duty to collect amounts owed to it by consumers, it is
not permitted to oppose or frustrate the claims of consumers
when it
has no basis in law or fact for doing so. Besides the fact that the
Applicant provided a reference number in its founding
affidavit and
again at the meeting of 5 October 2023 (recorded in the minute),
the track record of communications over some
seven years showed
clearly that the Respondent had no basis in this instance to oppose
the Applicant’s current claim.
41
The Respondent’s opposition falls into the
category of opposition so lacking in merit that it is a waste of the
Court’s
time. The Applicant should not have to bear the cost of
this unnecessary and avoidable litigation.
Order
42
In the circumstances, the following order is made:
42.1
It is declared that the amount of R192 887.35 claimed by the
Respondent in respect of service charges for the provision of
water
in June 2014 and July 2015 has prescribed.
42.2
The Respondent is directed to amend its financial records in respect
of the property located at 55 Forssman Close, Barbeque Downs
Extension 5, Kyalami, so as to reduce the balance owing thereon by
the amount of R192 887.35.
42.3
The Respondent is ordered to pay the costs of this application on the
scale as between attorney and own client.
A
J D’OLIVEIRA
Acting
Judge of the High Court
HEARD
ON:
2 June 2025
DECIDED
ON:
6 June 2025
For
the Applicants:
J M Heher
Instructed
by Fluxmans Incorporated
For the Respondent
R A Ramuhala
Instructed by Madhlopa &
Thenga Inc
[1]
2012
(4) SA 169
(SCA)
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