Case Law[2025] ZAGPJHC 1119South Africa
Mgijima v Passenger Rail Agency of South Africa (4922/2018) [2025] ZAGPJHC 1119 (4 November 2025)
Judgment
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# South Africa: South Gauteng High Court, Johannesburg
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## Mgijima v Passenger Rail Agency of South Africa (4922/2018) [2025] ZAGPJHC 1119 (4 November 2025)
Mgijima v Passenger Rail Agency of South Africa (4922/2018) [2025] ZAGPJHC 1119 (4 November 2025)
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sino date 4 November 2025
REPUBLIC
OF SOUTH AFRICA
IN
THE HIGH COURT OF SOUTH AFRICA
GAUTENG
DIVISION, JOHANNESBURG
Case
Number: 4922/2018
(1)
REPORTABLE: NO
(2)
OF INTEREST TO OTHER JUDGES: NO
(3)
REVISED: YES
4 NOVEMBER 2025
In
the matter between:
BONGANI
MGIJIMA
Plaintiff
and
PASSENGER
RAIL AGENCY OF SOUTH AFRICA
Defendant
JUDGMENT
DOMINGO, AJ
Introduction
[1]
This is a delictual claim brought by the
plaintiff (Mr Mgijima) for compensation for damages against the
defendant (Passenger Rail
Agency of South Africa (“PRASA”)
as a result of personal injuries sustained on the 27 April 2016 when
he was robbed
and shot at Nancefield train station (“NS”).
[2]
The defendant denies liability on the
grounds that it properly and lawfully discharged the legal duty to
provide security at NS
by engaging the services of two independent
security company contractors and that at all material times, security
guards were posted
at NS.
[3]
The parties have agreed that the issues of
merits and quantum should be separated and that the court should
determine only the issue
of merits (liability) and that the issue of
quantum be postponed
sine die.
Accordingly, in terms of Rule 33(4) of the Uniform Court of Rules, I
have ruled that there be a separation of issues.
[4]
During the trial, the parties relied on
their respective trial bundles, that included photographs of NS. The
plaintiff was the only
witness called on his side. The defendant
called two witnesses, Mr Lesele (section security commander) and Ms
Mzizi (assistant
protection manager). Neither of the parties called
witnesses from the security companies.
Common cause facts
[5]
That on 27 April 2016 at NS, in the
vicinity of Johannesburg, the plaintiff was at NS when he was robbed
and shot by unknown suspects.
[6]
In regard to the plaintiff being in
possession of a valid ticket allowing him to travel by train from
Johannesburg Station to Stretford
Station, the plaintiff states that
he was in possession of a valid ticket. Same was admitted to by the
defendant in its pleadings,
however, on the day of the hearing,
counsel for the defendant indicated that this may have been done
erroneously as the defendant’s
“liability report”
which is the written record of the events that took place, indicated
that the plaintiff did not
have a valid ticket. The plaintiff
produced a monthly ticket and that ticket was presented to the court
when the plaintiff testified.
Taking into account the evidence of the
ticket, I accept that the plaintiff did have a valid ticket which
allowed him to travel
on the train.
Plaintiff’s
pleaded claim
[7]
The plaintiff pleaded that on or about the
27 April 2016 at NS, while in possession of a valid ticket allowing
him to travel from
Johannesburg to Stretford Station, and while he
was waiting to board the next train at NS, he was robbed and shot by
unknown suspects.
He was shot in front of the defendant’s
guardhouse, which was occupied by security guards who failed to
protect him. The
security guards were the employees of the defendant
alternatively, were furthering the interests of the defendant. As a
result
of the shooting incident the plaintiff sustained the following
injuries: lumbar vertebrae fracture, bullet lodged in his back,
gunshot wound in his right forearm and right upper arm, paraplegia,
liver and kidney injury, and bruises and lacerations. The plaintiff
was treated at Chris Hani Baragwanath Hospital.
[8]
The plaintiff averred that his injuries
were due to the negligent conduct of PRASA and/or its employees,
having negligently:
8.1
caused and/or allowed the condition and/or state of the
infrastructure, stations,
land and property supporting the operation
of the train and/or the coach to pose danger to commuters at large
and in particular,
to the plaintiff; and/or
8.2
failed to take any or any adequate steps to prevent the armed
suspects to enter the
station and pose a danger to the commuters and
specifically the plaintiff; and/or
8.3
failed to take any or any reasonable precautions to ensure the safety
of commuters
in general and the plaintiff in particular, more
particularly failing to:
8.3.1
maintain adequate crowd control in and around the station,
8.3.2
ensure that commuters were searched to detect firearms,
8.3.3 ensure
the safety of the commuters whilst inside the premises of the
defendant,
8.3.4 ensure
that commuters in general and the plaintiff in particular did not get
injured whilst in their custody.
8.4
failed to prevent the incident from occurring when, by the exercise
of reasonable
care, he, she and they could have done so.
[9]
In the alternative the plaintiff averred
that by reason of the facts alleged above in paragraph 8, the
defendant owed a duty of
care to the plaintiff to ensure that:
9.1
The condition and/or state of the infrastructure, stations, land and
property supporting
the operation of the train and/or coach did not
pose danger to the plaintiff and/or;
9.2
Adequate steps were taken to prevent the illegal firearms at the
infrastructure, stations,
land and property supporting the operation
of the train and/or coach from constituting such a danger and/or;
9.3
The train and/or coach and/or infrastructure, stations, land and
property supporting
the operations of the train were maintained in a
safe and proper condition and/or;
9.4
reasonable precautions were taken to ensure the safety of the
plaintiff and, more
particularly, to ensure that:
9.4.1
adequate crowd control was maintained in and around the station.
9.4.2
the passengers boarding the train were searched for
dangerous weapons
before boarding the train;
9.4.3
the incident did not occur.
Defendant’s
defence
[10]
The defendant admits that the plaintiff was
shot by unknown gunmen in the vicinity of the access gate at NS.
[11]
The defendant denied liability because of
the following:
11.1
It employed two independent contractors to provide security at NS.
11.2
Both security companies posted security guards at NS at the time of
the incident.
11.3
One, Vusa Isizwe Security Services (Pty) Ltd (“Vusa Isizwe")
was responsible for the
safety of commuters on the station.
11.4
Those security guards:
11.4.1
Acted in the course and scope of their employment with the two
security companies; and
11.4.2
were not employed by the defendant, PRASA.
Plaintiff’s
Evidence
[12]
The plaintiff testified that he bought a
monthly ticket at Johannesburg Station for the purposes of applying
for school and looking
for a job. On 27 April 2016, he and his friend
had gone to Wits University to make use of their internet and
computer facilities.
After that, they boarded a train from
Johannesburg Station to Stretford Station. The train proceeded
without stopping all the way
until it arrived at NS where it stopped
for a long period and did not proceed further. The plaintiff and his
friend alighted from
the train and looked for security guards. When
they could not be found, they took the stairs and went up in search
of security
guards; to ask why the train was not moving and would
another train be coming. When they went up the stairs, there was a
guardroom.
They knocked on the door of the guardroom which was
slightly open, and they asked the guards where the train stationed
was travelling
to. They spoke to two to three security guards. During
this time, the stationed train left, and they then asked the security
guards
whether another train would be coming, to which the guards
answered, yes. The guards did not come out of the guardroom. The
plaintiff
and his friend then proceeded to stand and wait for the
next train outside the guardroom. The plaintiff testified that he
stood
in front of the guardroom door about 2-3 meters away from the
door. The guards closed the door of the guardroom. While standing
there for about 15 to 30 minutes, three unknown male suspects came
towards the plaintiff and his friend. The plaintiff testified
that
his friend managed to run away, however, the plaintiff was robbed of
his belongings, and he was shot in his right arm. The
bullet went
through his arm into his body and was lodged within his body. He fell
on the ground, and his blood trickled into the
entrance of the
guardroom. The plaintiff testified further that when he was shot, he
heard voices, he was moved so that his blood
did not enter the
guardroom, thereafter he became unconscious. He is presently unable
to walk properly.
[13]
During cross-examination the plaintiff
stated that he bought his monthly ticket at the Johannesburg Station
as he was busy applying
for school and work; he bought the monthly
ticket to be on “
the safe side.”
The plaintiff was provided with
photographs of NS to determine where he was at the time of the
shooting. When asked how long after
speaking to the security guard
the shooting took place, he said 30 minutes to an hour, which was
different to what he said in his
examination- in-chief where he said
the wait was between 15-30 minutes. During cross-examination it was
put to the plaintiff that
the incident happened at 21h00, and this
would have been after the last train had left. According to the train
schedule for that
day, which followed the Sunday schedule because it
was a public holiday, the last train to NS was at 19h51. The
plaintiff stated
that the incident happened at 19h00. During
re-examination the plaintiff testified that he did not complete the
liability report
which stated the incident took place at about 21h00,
he testified he was taken to hospital after he got shot.
Defendant’s
evidence
[14]
The defendant called two witnesses: Mr
Lesele and Ms Mzizi.
[15]
Mr Lesele is presently retired, he worked
at PRASA in 2016 as a section security commander. He testified that
his role was to “
check security
officers to see that they were doing what they were meant to do
.”
He was based in Residentia and on the night of 27 April 2016, he went
on night shift duty from 18h00-06h00.
[16]
Mr Lesele testified that on the day in
question at about approximately 21h05, whilst he was on his way back
from a place where it
was reported that a cable was dug up, he heard
a gunshot sound. He proceeded to NS where he found the plaintiff
lying in a pool
of blood. He spoke to the plaintiff and asked what
happened. The plaintiff’s friend said they were together. Mr
Lesele testified
that the plaintiff was lying on the ground and he
was in pain and needed an ambulance. Mr Lesele then called the Joint
Operation
Centre (JOC) which was protocol during an emergency. Mr
Lesele further testified that he learnt the plaintiff’s name,
surname,
address and contact details from the friend of the
plaintiff. He noted all this information on a scrap piece paper which
he used
later to complete the liability report which he wrote that
night.
[17]
Mr Lesele testified that he spoke to Mr
Maloi the security guard on duty that night. Mr Maloi has since
passed away. He said that
Mr Moloi had said that he was at the main
gate guardroom completing the occurrence book (OB), which was kept at
the guardroom.
Mr Maloi was meant to be stationed at the Vusa Isizwe
guardroom at the access gate; however, he completed the OB at the
Advanced
Security guardroom which was situated near the main gate. Mr
Lesele when asked why Mr Maloi was at the main gate guardroom, he
said that he might have needed the company, but he did not know. Mr
Lesele testified that Mr Maloi informed him that he heard a
gunshot
sound while at the main gate guardroom and then rushed to the access
gate area where he found the plaintiff lying in a
pool of blood. Mr
Maloi also completed a section of the liability report where he
signed off on his statement. The liability report
was completed by Mr
Lesele and he submitted the report on 28 April 2016 before his shift
ended. He also provided feedback to the
JOC and control group.
[18]
Mr Lesele testified that PRASA employed two
security companies to provide security at NS (Vusa Isizwe and
Advanced Security). Vusa
Isizwe was responsible for the safety of
commuters inside the station area. He confirmed that on a daily basis
there was a parade
inspection before the security guards were
dispatched to their various locations. The security guards when they
are on shift, they
would be under the control of their shift
supervisor from their company (for example a Vusa Isizwe shift
supervisor).
[19]
During cross-examination Mr Lesele
acknowledged that NS and the precinct around the station was a
high-risk area for robberies.
He acknowledged that PRASA had a duty
to protect the station, commuters and prevent anyone with firearms
entering the premises.
In regard to the strategic deployment of
security guards, Mr Lesele said that those discussions and decisions
were made by senior
management. He said he was not part of senior
management and therefore he did not do deployment. Mr Lesele further
testified that
his job as a section supervisor entailed him
monitoring the contract implementation of the security companies, his
role was to
monitor the contracts to ensure the security companies
were complying with PRASA instructions.
[20]
The second witness for the defendant, Ms
Mzizi, testified that at the time of the incident she was employed by
PRASA as the assistant
protection manager. She managed two segments,
namely, the Vaal segment and Soweto segment. She testified that in
2016, there were
two contractors who provided security services to
the defendant (Vusa Isizwe and Advanced Security Company); and that
two security
guards were posted at NS. Ms Mzizi too conceded that the
defendant had the overall responsibility of ensuring that the
defendant’s
assets and commuters were safe and that there were
no persons with firearms on the station.
[21]
Ms Mzizi testified that each day parades
were held before the security guards went on duty to ensure that the
guards wore the correct
uniform, were equipped, were sober, and they
would also be given safety topic talks. After the parade the segment
commander responsible
for the section inspected the guards to ensure
that the parade was successful. Ms Mzizi testified that every
Thursday they did
a postmortem of the incidences that took place and
they strategically plan accordingly. The meeting on Thursdays
included herself,
the chief protection officials for the Vaal segment
and Soweto segment as well and the security company contractor
supervisors.
When asked during examination-in-chief, how it was
determined that two security guards would be deployed at night, Ms
Mzizi responded
that it was determined according to the risk
assessment and the number of commuters. She noted she was not part of
the provincial
team which drafted the Provincial Team Deployment Plan
of 11 October 2017. She testified that “
yes”
in terms of the October 2017 plan extra
guards were planned to be deployed to NS because of the increase in
crime. During cross-examination,
Ms Mzizi explained that these plans
are reviewed monthly; every 10
th
day
of each month a plan is drafted for the following month. Changes in
the plans are informed by the “
high
risks.”
[22]
Regarding the court only being provided
with the 2011 security company contracts with PRASA and there being
no 2016 contracts, Ms
Mzizi noted that the contracts were renewed on
a yearly basis and that there should be one for 2016. She further
explained that
Vusa Isizwe security company employs and dismisses
their security guards. She testified, further, that even though the
contracts
which form part of the defendant’s bundle were for
2011 only, there were other contracts that were valid and in place in
2016. Those contracts have the same clauses and/or terms as the
contracts for 2011.
[23]
About the security guards being in the
guardroom at the time of the plaintiff’s incident. Ms Mzizi
testified that when security
guards are deployed at a station, they
have to patrol, and every hour write up their situation reports. This
is done in the OB
(occurrence book). Contractually, she said, the
security guards must write up these reports while being together,
they are not
allowed to split up, the one security guard does the
writing while the other one waits. She said this was done for safety
reasons.
The one security guard has a a radio and the other security
guard has a firearm. During cross-examination, Ms Mzizi conceded that
when the security guards are writing up their situation reports and
both are in the guardroom, there would no be no security guards
outside.
Liability and duty of
care
[24]
It is submitted by the plaintiff that there
were no contracts between the security companies and the defendant
during 2016. It is
averred by the plaintiff that the defendant was
required in terms of Rule 35 of the Uniform Court of Rules to
discover those documents
that it intended to use in the trial. In
reply to the notice in terms of Rule 35, the defendant discovered and
produced contracts
for the year 2011. It is averred by the plaintiff,
that any other contract is non-existent. Therefore, the court
cannot rely
on a non-existent contract. In the alternative, and only
in the event that the court finds that there were contracts that were
concluded for the year 2016, then in that event, the plaintiff
submitted that the defendant cannot rely on the terms of the contract
to delegate and/or transfer its constitutional liability and/or
duties to an independent contractor. Even if there was a delegation
of the defendant’s constitutional duties (ensuring commuter
safety) to a private contractor, the defendant failed to monitor
or
enforce performance. Therefore, according to the plaintiff, the
defendant cannot escape liability by pointing to a third-party
contract, especially when the harm was foreseeable and preventable.
[25]
I am of the view, based on the evidence
provided by the defendant’s two witnesses that indeed there was
the presence of contracts
at the time of the incident in 2016 between
the defendant and the two security companies. Both witnesses
acknowledged that the
security guards present at the time of the
incident were employed by the security companies. Furthermore, Mr
Lesele’s role
as the section security commander was to oversee
the implementation of those contractual relations by monitoring the
performance
of the contracted security guards. In the premises, I am
of the view that the defendant at the time of the incident did employ
two security companies to provide security at NS.
[26]
The plaintiff’s action is founded on
the
Actio Legis Acquillia.
The
issue of liability requires the plaintiff to establish conduct, which
was wrongful and negligent, on the part of the defendant,
which
caused him to be injured. In this matter, the plaintiff bears the
onus of proving these requirements.
[27]
The plaintiff contended that the defendant
owed the plaintiff a duty of care to ensure that the station did not
pose a danger to
commuters; adequate steps were taken to prevent
illegal firearms at the station; the station was maintained in a safe
and proper
condition; and/or reasonable precautions were taken to
ensure the safety of the plaintiff and more particularly, that
adequate
crowd control was maintained in and around the station, the
passengers boarding the train were searched for dangerous weapons
before
boarding the train and that the incident should not have
occurred (see full details in paragraph 8 above).
[28]
Furthermore, the plaintiff averred that as
a public carrier and organ of state, the defendant owed passengers a
duty of care both
in terms of the common law and the Constitution of
the Republic of South Africa, Act 108 of 1996, specifically in regard
to the
right to freedom and security of persons and the right to
bodily integrity.
[29]
In
Mashongwa
v PRASA
[1]
(Mashongwa
)
the Constitutional Court set out the duty and obligations placed on a
public carrier in safeguarding the well-being of commuters,
including
that they are to ensure that there are measures in place to provide
for the safety of all rail commuters. The Constitutional
Court held
that:
[2]
“
Safeguarding
the physical wellbeing of passengers must be a central obligation of
PRASA. It reflects the the ordinary duty resting
on public carriers
and is reinforced by the specific constitutional obligation to
protect passengers’ bodily integrity that
rests on PRASA, as an
organ of state. The norms and values derived from the Constitution
demand that a negligent breach of those
duties, even by way of
omission, should, absent a suitable non-judicial remedy, attract
liability to compensate injured persons
in damages.
When account is taken of
these factors, including the absence of effective relief for
individual commuters who are victims of violence
on PRASA’s
trains, one is driven to the conclusion that the breach of public
duty by PRASA must be transposed into a private-law
breach in delict.
Consequently, the breach would amount to wrongfulness.
What needs to be
stressed, though, is that in these circumstances wrongfulness does
not flow directly from the breach of the public
duty. The fact that a
public duty has been breached is but one of the factors underpinning
the development of the private-law delict
to recognise a new form of
wrongfulness. What we are concerned with here is the development of
private law, taking into account
public law.
It is in this context
that the legal duty that falls on PRASA’s shoulders must be
understood. That PRASA is under a public-law
duty to protect its
commuters cannot be disputed. This was declared by this court in
Metrorail. But here this court goes a step
further to pronounce that
the duty concerned, together with the constitutional values, has
mutated to a private-law duty to prevent
harm to commuters.”
[30]
It
is clear from the
Mashongwa
[3]
case that it is undisputed that PRASA has a public law duty to
protect its commuters whether on the train or on the station, but
a
breach of this duty does not automatically equate to wrongfulness, it
would be but one of the factors taken into account in the
private/public law duty to prevent harm to commuters. The
defendant’s two witnesses also testified that there is a
general duty on PRASA to ensure the safety and security of its
commuters as well as its assets. In this matter, the defendant,
PRASA
contended that it took measures against the risk of crime on
commuters by contracting two security companies to provide security
at NS. In this matter we are faced with the following question:
whether PRASA ought to be held delictually liable for damages that
flow from a breach of its legal duty (public/private) to provide
safety and security measures for its rail commuters, where it
has
employed two security companies to provide such security at NS.
[31]
The
general rule in our law is that employers are not vicariously liable
for the negligent conduct of the employees of sub-contractors.
[4]
A recognised exception is where the employer has been negligent in
regard to the conduct of the independent contractor that caused
harm
to a third party.
[5]
In the
seminal case of
Langley
Fox Building Partnership (Pty) Ltd v De Valence (Langley Fox”)
[6]
the
court held that the test for holding employers liable for the
negligent conduct of the independent contractors requires answers
to
the following three questions:
“
(1)
Would a reasonable man have foreseen the risk of danger in
consequence of the work he employed the contractor to perform?
If so,
(2) would a
reasonable man have taken steps to guard against the danger? If so,
(3) were such steps
taken in the case in question?
Only where the answer to
the first two questions is answered in the affirmative does a legal
duty arise, the failure to comply with
which can form the basis of
liability.”
[32]
Furthermore,
the following dictum from the
Langley
Fox
[7]
case
is also noteworthy:
“
It
follows from the aforegoing that the existence of a duty upon an
employer of an independent contractor to take steps to prevent
harm
to members of the public will depend in each case upon the facts. It
would be relevant to consider the nature of the danger;
the context
in which the danger may arise; the degree of expertise available to
the employer and the independent contractor respectively;
and the
means available to the employer to avert the danger. This is in no
way intended to be comprehensive.”
[33]
It is the defendant’s submission that
the plaintiff did not replicate to the defendant’s plea, that
it provided security
at NS by employing a security company to provide
security there. The defendant further submitted that the plaintiff
does not allege
that the security guards shot and robbed him or that
the security guards assisted or colluded in the shooting or robbery.
The plaintiff
continued at trial to rely on the omission by the
defendant to take measures to provide security to ensure the safety
of commuters,
including his own safety, at NS.
[34]
Thus,
the defendant contended that the only questions arising are the
Langley
Fox
[8]
questions
which test for holding employers liable for the negligent conduct of
the independent contractors, which are as follows:
34.1
Would reasonable employers have foreseen the risk of the danger of
crime against commuters at
NS?
34.2
If yes, would reasonable employers have taken steps to guard against
the danger of crime against
commuters at NS?
34.3
If yes, did the defendant take measures to guard against the danger
of crime against commuters
at NS?
[35]
I
am in agreement with the submission made by the defendant that the
answer to the first two questions is: yes. That leaves for
decision,
only the third question. However, it is apt at this point to be
reminded of the fact that PRASA is an organ of state,
the standard is
not that of a reasonable person (or reasonable employer) but a
reasonable organ of state.
[9]
“Organs of state are in a position that is markedly different
from that of an individual. Therefore, it does not follow that
what
is seen to be reasonable from an individual point of view must also
be reasonable in the context of organs of state.”
[10]
[36]
The
defendant submitted that the answer to the third
Langley
Fox
[11]
question
is also: yes. The defendant averred that it took measures to guard
against the risk of crime against commuters at NS. It
did so, by
appointing an independent contractor (a registered company) to
provide security at NS. It is further submitted by the
defendant that
those guards were under the supervision and control of the security
company’s that employed them. If that
company or its guards
negligently omitted to take specific measures on the evening of 27
April 2016 at NS to prevent the risk of
crime against the plaintiff,
the defendant is not liable for their negligent omission.
[37]
The defendant averred that as for the
specific allegation of omission, the court can ignore that the armed
robbery and shooting
on the plaintiff was due to the omissions
related to the following:
37.1
The condition of the station, its infrastructure or a train coach.
The evidence is that the armed
robbery and shooting was not due to an
omission related to the station infrastructure. Nor was it due to an
omission related to
a train coach. The plaintiff was not on a train
when the incident occurred. He was near the access gate to the
platforms.
37.2
Adequate crowd control in and around NS. The evidence is not that the
armed robbery and shooting
was perpetrated in or by a crowd.
37.3
Injury while in custody. The evidence is not that the plaintiff was
injured while in the custody
of the security guards.
[38]
I am in agreement with the defendant that
the court need not make a finding which pertains to the station
infrastructure, train
coach, crowd control and injury while in
custody as per the reasons provided by the defendant above.
[39]
I am also in agreement with the defendant
that what remains are the plaintiff’s allegations of omission
relating to the following:
39.1
The failure by the defendant to take measures to prevent armed
suspects entering the station
and posing a danger to commuters and to
the plaintiff.
39.2
The failure to take measures to ensure the safety of commuters like
the plaintiff at NS.
39.3
The failure to search persons entering NS to detect firearms.
[40]
The defendant submitted that should the
court find that the guards employed by the security company omitted
to take those measures,
then the negligent omission of the guards (or
the security company) does not make the defendant liable for their
negligent conduct
because:
40.1
The general legal rule is that the defendant is not liable for the
negligent conduct of independent
contractors employed by it.
40.2
The defendant took measure against the risk of the danger of crime on
commuters by contracting
the security company to provide security at
NS.
40.3
The defendant foresaw the risk that security guards might for
example, not be on duty, or not
be sober on duty, or not be equipped
for night shift on 27 April 2016. The defendant took the following
measures against that risk:
40.3.1
It required Vusa Isizwe to hold a parade of its guards before
they
went on duty on night shift to ensure that guards were on duty, sober
and equipped.
40.3.2
After the parade the commander responsible for the section under
which NS fell, inspected the guards on parade to confirm that the
parade was successful.
[41]
It is submitted by the plaintiff that the
defendant failed to take adequate and reasonable steps to prevent
and/or protect the plaintiff
from being robbed and shot by unknown
suspects who entered the premises of the defendant whilst carrying
dangerous weapons.
Causation
[42]
In
De
Klerk v Minister of Police
[12]
the
court set out a detailed approach on the existence of causation
between an act or omission and the harm suffered as follows:
“
Causation
comprises a factual and legal component. Factual causation relates to
the question whether the act or omission caused
or materially
contributed to the harm. The ‘but-for’ test (
condictio
sine qua non)
is ordinarily applied to
determine factual causation. If, but for a wrongdoer’s conduct,
the harm would probably not have
been suffered by a claimant, then
the conduct factually caused the harm.
Legal causation is
concerned with the remoteness of damage. This entails an enquiry into
whether the wrongful act is sufficiently
closely linked to the harm
for legal liability to ensue. Generally, a wrongdoer is not liable
for harm that is too remote from
the conduct concerned or harm that
was not foreseeable.
In this way, remoteness
operates along with wrongfulness as a measure of judicial control
regarding the imposition of delictual
liability and as a ‘longstop’
where most right-minded people will regard the imposition of
liability in a particular
case as untenable, despite the presence of
all other elements of delictual liability.
Legal causation is
resolved with reference to public policy. As held by the Supreme
Court of Appeal in
Fourway Haulage SA,
although this implies
that the elements of legal causation and wrongfulness will overlap to
a certain degree both are determined
with reference to considerations
of public policy, they remain conceptually distinct. Accordingly,
even where the conduct is found,
on the basis of public-policy
considerations to be wrongful, harm factually caused by that conduct
may, for other reasons of public
policy, be found too remote for the
imposition of delictual liability.
Legal causation invokes a
flexible test that may consider a myriad of factors. This was
affirmed by this court in
Mashongwa.
Traditionally, courts
oscillated between different tests for ascertaining legal causation.
The traditional criteria are, among others,
reasonable
foreseeability, adequate causation, whether a
novas actus
interveniens
intrudes, and directness. But each of these tests as
not without its problems and could lead to results contrary to public
policy,
reasonableness, fairness and justice. Hence, in
Mokgethi,
the Appellate Division adopted an ‘elastic’ approach to
legal causation. This approach is sensitive to public-policy
considerations and aimed to keep liability within the bounds of
reasonableness, fairness and justice. In
Smit
the Appellate
Division held in the context of delict that the rigid application of
legal causation to delineate the imposition
of legal liability across
all set of facts is irreconcilable with the flexible approach
followed in our law. Any attempt to detract
from the flexibility of
the test for legal causation should accordingly be resisted.
The traditional tests for
legal causation remain relevant as subsidiary determinants. These
traditional criteria should be applied
in a ‘flexible manner so
as to avoid a result which is so unfair or unjust that it is regarded
as untenable.’ It follows
that the traditional criteria must be
treated as being subsidiary to the considerations of public policy,
reasonableness, fairness
and justice. It is trite that these
considerations of public policy are grounded in the Constitution and
its values. This court
has affirmed this position in the context of
contract law and wrongfulness in delict. But it has also made it
clear in the context
of legal causation. In
Mashongwa
this
court held:
‘
No
legal system permitted liability without bounds. It is universally
accepted that a way must be found to impose limitations on
the
wrongdoer’s liability. The imputation of liability to the
wrongdoer depends on whether the harmful conduct is too remotely
connected to the harm caused or closely connected to it. When
proximity has been established, then liability ought to be imputed
to
the wrongdoer, provided policy considerations based on the norms and
values of our Constitution and justice also point to the
reasonableness of imputing liability to the defendant.’
Grounding public policy
in constitutional values accordingly offers an opportunity to infuse
the common law with the values of the
Constitution. The determination
of remoteness entails applying traditional factors, ascertaining
their implications, and testing
those implications against
considerations of public policy as infused with constitutional
values.
Negligence
[43]
In summary the plaintiff alleges negligent
conduct to be the following:
43.1
PRASA allowed the condition of the station, its infrastructure and
the coach to pose a danger
to commuters and to him.
43.2
PRASA failed to take steps to prevent armed suspects entering the
station and posing a danger
to commuters and to him.
43.3
PRASA failed to take any precautions to ensure the safety of
commuters and him.
43.4
PRASA failed to maintain adequate crowd control in and around NS.
43.5
PRASA failed to ensure that commuters were searched to detect
firearms.
43.6
PRASA failed to ensure the safety of commuters inside the premises.
43.7
PRASA failed to ensure that commuters and the plaintiff did not get
injured while in custody.
[44]
The defendant denied liability and also
denied that the security guards who were on duty at the time
(employed by an independent
contractor) were negligent.
[45]
I
now proceed to deal with whether the guards on duty were negligent.
It is trite in our law that the plaintiff has the onus to
prove that
the guards were negligent. The onus required of the plaintiff is set
out succinctly in the
Shabalala
[13]
case
as follows:
“
It
was also emphasised on behalf of the appellant that the nature and
extent of the precautionary measures adopted by the respondent
were
peculiarly within its knowledge. This, of course, is so. But it does
not mean that the respondent bore the onus of establishing
that it
could not reasonably have prevented the robbery from taking place.
The onus of proof remained on the appellant throughout.
Had, however,
the appellant placed before the court at least some evidence giving
rise to an inference of negligence on the part
of the respondent
which was causally connected to the robbery, the latter would have
been obliged to adduce evidence to rebut that
inference or face the
prospect of having judgment granted against it. But, as I have
indicated, the evidence of the appellant makes
it clear that the
attack could only have been averted by having an armed security guard
in that particular coach. In the absence
of further evidence to
justify the need for a security guard in each coach, the failure on
the part of the respondent to ensure
that there was such security
guard present in each coach does not give rise to an inference of
negligence. It is true, as counsel
argued, that any such further
evidence that there may have been, would have been within the
knowledge of the respondent, but that
did not preclude the Respondent
from ascertaining the existence of such evidence, whether by seeking
discovery of documents in
the respondent's possession, or requesting
particulars for trial or otherwise.”
[46]
The
defendant contended that in the
Shabalala
[14]
case
the plaintiff was a victim on a train on which there were no security
guards, that is, no security was provided by Metrorail
on the train,
yet, the Supreme Court of Appeal refused to find that Metrorail was
negligent for not providing security in every
coach. In this matter,
security guards were present at NS.
[47]
In
order to determine whether the guards were negligent, the test for
negligence tests the conduct of the guards against that of
reasonable
security guards in the same situation for the purposes of determining
whether the security guards here, are at fault.
[15]
Counsel for the defendant directed the court to the Supreme Court of
Appeal case,
Frederica
ZA v Smith and Another
[16]
where
the court formulated the test as follows:
“
This
is to be compared with the well-known formulation of the test for
negligence by Holmes JA in
Kruger v
Coetzee
1996 (2) SA 428
(A) 430E-G when
he said that negligence would be established if:
‘
(a)
a
diligent paterfamilias
in
the position of the defendant-
(i)
would foresee the reasonable possibility of
his conduct injuring another in his person or property and causing
him patrimonial loss;
and
(ii)
would take reasonable steps to guard
against such occurrence; and
(b) the defendant
failed to take such steps.
This
has been constantly stated by this Court for some 50 years.
Requirement (a)(ii) is sometimes overlooked. Whether a
diligens
paterfamilias
in the position of the
person concerned would take any guarding steps at all and, if so,
what steps would be reasonable must always
depend upon the particular
circumstances of each case.”
[48]
I
have observed in this matter, as in the
Shabalala
case
[17]
that
the grounds of negligence relied upon by the plaintiff as set out in
his particulars of claim which are set out in paragraph
8 above are
all of a general nature and relate to a systemic failure on the part
of PRASA and/or the security guards to protect
and ensure the safety
of commuters. The plaintiff does not directly plead the negligent
omission by the security guards, in that
the security guards by being
in the guardhouse (whether at the main gate or access gate guardhouse
) should have foreseen the risk
of the robbery and shooting of the
plaintiff at the time that the unknown suspects approached the
plaintiff and that they failed
to take measures reasonably available
to them to prevent or minimise that risk because they were in the
guardhouse.
[49]
The test for negligence, applied here,
submitted by the defendant is that (which I am in agreement with):
the guards saw the plaintiff’s
assailants enter NS; they should
have suspected that the assailants were armed; they failed to stop,
search and disarm the plaintiff’s
assailants; and/or they
should have suspected that assailants were about to confront, shoot
and rob the plaintiff; they failed
to intervene to prevent the
plaintiff from being confronted, shot or robbed. Here, the plaintiff
has to discharge his onus by adducing
evidence from which negligence
by the guards can be inferred.
[50]
It
is submitted by the defendant that the liability report contains
vital information. Mr Lesele, wrote up his liability report
shortly
after the time of the incident. The time of the incident was around
21h00 on 27 April 2016. Mr Lesele submitted the liability
report at
the end of his night shift on the morning of 28 April 2016. Having
heard the totality of evidence, I am persuaded to
rely on the
liability report because the probabilities is more reliably deduced
from the objective evidence (contemporaneous or
near contemporaneous
documentary evidence) and conduct at the time, rather than the time
line testified to by the plaintiff, which
is nine years after the
incident and which must have undoubtedly been a traumatic experience
for the plaintiff.
[18]
Even if
I were to accept the timeline testified to by the plaintiff that the
incident took place at 19h00 as correct, at that time,
the security
guards would have been inside the guardhouse writing up their
situation report, as they were required to do so every
hour.
[51]
The liability report confirms that the
shooting and robbery occurred at NS at 21h05 on 27 April 2016. It
occurred in the vicinity
of the access gate area to the platforms at
NS. Mr Lesele arrived at the scene of the incident at 21h15. He left
the scent at 23h07.
Mr Lesele in the report accurately recorded the
plaintiff’s details, the personal details of the friend of the
plaintiff;
the plaintiff's injuries that were visible to him at the
time and that the plaintiff was not in possession of a ticket.
[52]
The liability report also included the
statement taken from Mr Moloi, who was one of the security guards on
duty that night. Mr
Moloi’s recorded statement states that they
were writing up the OB (occurrence book) when he heard a gunshot
coming from
the access gate and when he got to the access gate, he
saw a person lying in a pool of blood. According to Mr Lesele, at the
time
that the plaintiff was shot and robbed, Mr Moloi was carrying
out one of his duties, that was to complete the OB every hour on the
hour. Mr Moloi said that he completed the OB at the guardhouse at the
main gate. This version of events is consistent with Mr Moloi’s
recorded statement in the liability report where it states that he
“
heard one gunshot from the access
gates.”
Then, “
on
my arrival, I found a man lying in a pool of blood.”
It is submitted by the defendant that if Mr Moloi arrived at the the
access gates, he must have arrived from somewhere. That could
not be
the guardhouse at the access gate. If it were, he would not have said
that he heard a gunshot from the access gate, after
which he arrived
at the access gates, where he found the victim of a shooting.
[53]
This would then also mean that Mr Moloi was
completing the OB book at the main access gate, where he was not
stationed. Mr Moloi
was deployed to provide security inside the
station in the vicinity of the access gate and was therefore meant to
have completed
his OB at the guardhouse at the access gate, where the
plaintiff was robbed and shot at. During examination-in-chief, Mr
Lesele,
testified he was not sure why Mr Moloi completed the OB at
the main access gate and not at his designated guardroom which was
the
main access gate. Mr Lesele speculated that perhaps, Mr Moloi
might have needed the company and concluded by saying, “
I
don’t know why.”
[54]
During cross-examination of Ms Mzizi,
plaintiff’s counsel faulted the second guard for not patrolling
the access area while
Mr Moloi was completing the OB. Ms Mzizi said
that there were two guards on duty at NS. That was considered
commensurate with the
risk of security breaches, at the time. One
security guard carried a gun and the other carried a radio. They were
not permitted
to split. That is because it was unsafe to split two
security guards. The defendant submitted that it is apparent from Ms
Mzizi’s
evidence that effective security was best served, if
one guard had a gun, the other a radio, and they acted in tandem.
[55]
The defendant further submitted that sadly
crimes committed with impunity, are an inevitable feature of daily
life in South Africa.
But the duty of the security guard, is not to
combat crime. He is not a police officer. His duty is to conduct
security at NS.
He cannot be faulted for a crime happening in one
area of NS, while carrying out his duty in another area of the
station. He cannot
be expected to be omnipresent. That is an
unreasonable expectation of a security guard.
[56]
The plaintiff’s evidence about the
incident was rather short, cursory and inconsistent with the Mr
Lesele’s liability
report. The plaintiff testified that the
incident occurred between 19h00-20h00. He was about 2 to 3 meters
away from the guardhouse
at the access gate. There were 2 to 3 guards
inside the guardhouse, and the door was closed. While waiting there,
2 to 3 persons
robbed and shot at him, and they then ran away.
[57]
In the premises, I am in agreement with the
defendant that this means that it was incumbent upon the plaintiff to
have adduced evidence
from which the following could have been
inferred:
57.1
While the guards were completing the OB at the guardhouse at the main
gate, they should have
suspected that the plaintiff was about to be a
victim of a robbery and shooting at the access area.
57.2
Yet, they failed to stop, search and disarm the plaintiff’s
assailants and they failed
to intervene to stop the robbery and
shooting.
[58]
Furthermore, I am in agreement with the
defendant, that the evidence provided by the plaintiff gives the
impression that the whole
incident happened quickly. He did not say:
where his assailants came from; or how long he had them in sight
before he was attacked;
or whether the guards had an opportunity to
see his assailants, suspect that they were armed, or suspect that
they were about to
rob or harm him; or whether, having seen and
suspected his assailants, the guard had time to disarm them or
intervene to stop or
minimise the risks of robbery or being shot; and
having reason to suspect the assailants and see them about to attack
him, and
having time an opportunity to disarm and intervene to stop
the robbery and shooting, the guards did nothing.
[59]
It
is for this reason that I return to the claims of negligence relied
upon by the plaintiff as set out in his particular of claims
which I
reiterate are all general in nature and relate to a systemic failure
on the part of PRASA to protect and ensure the safety
of commuters. I
wish to deal with these general claims in the context of the
Langley
Fox
[19]
test,
particularly addressing the answer to the third question: “did
the defendant take steps/measures to guard against the
danger”,
as we must not lose sight that in this matter we are not dealing with
security guards who are in the employ of PRASA.
[60]
It appears from the evidence of the
defendant, that the defendant had adopted measures to avert crime by
employing two security
companies to provide security at NS. In terms
of their contractual duties as set out in the contract and as
testified by Ms Mzizi
and Mr Moloi, the security guards perform their
services to protect passengers against crime, harm, damages and loss
to any person.
They have to protect and patrol stations to prevent
attacks on persons. Perform random risk verification at the station
to enforce
the ban on dangerous weapons. They must comply with all
security measures and directives imposed by the defendant, and/or
management
body or person tasked with managing the service area as a
whole. The security guards must report all problems/incidents or
accidents,
including without limitation, all shooting incidents,
encountered during their shifts, immediately to the defendant.
[61]
What
is clear from the evidence in this matter is that at the time of the
shooting the security guard on duty, Mr Moloi was completing
the OB
together with his partner. It was required of the security guards
that every hour they write up their situation reports
in the OB,
which means the security guards were acting in the scope of their
duties. Because they were completing the OB, what
is also clear is
that there were no security guards on the station platform in the
vicinity of the access gate at the time the
shooting and robbery took
place. Thus, would the attack on the plaintiff have been averted if
the security guards were visibly
present outside the guardhouse. The
answer is speculative. All we know from the evidence provided by the
plaintiff, is that there
were three assailants who approached him,
robbed him and shot him. We are not told how they approached him or
whether the assailants
spoke to him; from the evidence it can be
inferred that the incident happened very quickly. It is unclear
whether the presence
of the two security guards would have made a
difference. The visibility of the security guards may have thwarted
the attempts of
the assailants, or the assailants may have proceeded
with the armed robbery. “Indeed, attacks by armed robbers on
security
guards, even when armed, are sadly not uncommon.”
[20]
[62]
During cross-examination, the plaintiff’s
counsel raised the issue with Ms Mzizi, that if both security guards
are required
to be in the guardroom when the OB was to be completed,
it would mean that no-one was “manning” or providing
security
to the outside area. Ms Mzizi conceded that point. However,
she did point out that it was standing operating procedure that both
security guards work in tandem and are paired at all times -as one
has a gun and the other a radio. It therefore may be reasonable
to
expect that the defendant, regardless of cost should have employed
extra security guards. Ms Mzizi noted that at the time, the
deployment of security guards would only be increased if the need
arose. It would have formed part of their discussions at their
Thursday postmortem meetings, where all incidences would be reviewed
to assess the security risk. At the time NS was not identified
as a
station with repeated criminal activity that necessitated the extra
deployment of security guards. However, the court was
presented with
a provincial task team deployment plan of 11 October 2017, which
cited NS as a critical site where protection services
would deploy
four guards for the night shift. It is important to note that this
deployment plan was a plan drafted after the 27
April 2016 incident.
However, in my view the inference that can be drawn from the plan is
that it accords with the testimony of
Ms Mzizi and Mr Lesele that the
defendant does monitor and track crime incidences and when a need
arises action is taken with the
deployment of extra guards to a
station where for example, a station is regarded as a critical site
because of the high rate of
crime incidences targeting commuters.
[63]
On the night of the incident, Mr Lesele was
on-site at NS to ensure that the security guards, in his words “
were
doing what they were meant to be doing”.
The defendant did not simply leave the oversight of the contracted
security guards to the contract shift supervisor but also undertook
to deploy PRASA security commanders, like Mr Lesele to ensure that
the security guards from the contracted companies were in fact
performing their duties.
[64]
Regarding the random risk verification or
checking of armed suspects as they enter the station or board the
train, Mr Lesele said
it was impossible to check every single
commuter for firearms due to the voluminous number of commuters
entering the station at
different access points. During the
plaintiff’s closing argument, counsel for the plaintiff said
that metal detectors or
CCTV cameras could be installed at theses
entrance/access points. It must be noted that these propositions of
safety measures were
not put to the defendant’s witnesses.
[65]
In
the premises, I am of the view that the defendant was obliged as a
state organ to take no more than reasonable steps to guard
against
the foreseeable harm to commuters and the plaintiff. Here,
City
Council of Pretoria v De Jager
[21]
is
instructive; the court held:
“
Whether
in any particular case the steps actually taken are to be regarded as
reasonable or not depends upon a consideration of
all the facts and
circumstances of the case. It follows that merely because the harm
which was foreseeable did eventuate does not
mean that the steps
taken were necessarily unreasonable. Ultimately the inquiry involves
a value judgement.”
[66]
Furthermore,
Horn J, in the context of dealing with element of negligence in
Shabalala
v Metrorail
[22]
(High
Court) stated (my own emphasis):
“
In
my view the employment of security officials is not a guarantee
against criminality or violent attack. The way I see it, the
defendant employs security officials in order to curb attacks of that
nature. It does not employ security officials as a guarantee
against
such attacks. Even the police cannot warrant absolute safety. The
fact that there were no security officials
present
or visible on that day in question
cannot for that reason alone mean that the defendant is liable.”
[67]
On
the element of causation, if I were to assume that negligent omission
is present, I cannot conclude that the negligent omission
materially
contributed to the plaintiff’s harm. Having regard to the
De
Klerk
[23]
case,
I am not satisfied that the plaintiff discharged the onus that the
harm suffered by the plaintiff was causally linked to the
negligent
omission.
Conclusion
[68]
In the circumstances, I am of the view that
the plaintiff failed to discharge the onus of proving that the guards
were negligent.
The plaintiff also failed to discharge the onus that
the defendant was negligent as alleged. On that note the delictual
claim brought
by the plaintiff for compensation for damages against
the defendant as a result of personal injuries sustained on 27 April
2016
when he was shot and robbed at NS, falls.
Order
[69]
Having regard to the totality of evidence
and having heard the representations made by both parties' counsel, I
hereby make the
following order:
69.1
The plaintiff’s claim is dismissed.
69.2
The plaintiff is ordered to pay the defendant’s costs on scale
C.
W DOMINGO
ACTING JUDGE OF THE
HIGH COURT
JOHANNESBURG
Delivered: This judgment
was prepared and delivered by the Judge whose name is reflected and
is haded down electronically by circulation
to the parties’
representatives by email and by uploading it to the electronic file
of this matter on CaseLines. This matter
was heard in open court on
the 30 and 31 July 2025. Closing arguments was heard virtually on 1
August 2025. The date for hand-down
is deemed to be 4 November
2025.
APPEARANCES:
For the
plaintiff: MR K
MOKETEDI (SC) instructed by DENGA INCORPORATED
For the Defendant:
MR T BRUINDERS (SC) instructed by Norton Rose Fulbright South Africa
INC
[1]
2016
(3) SA 528 (CC).
[2]
Supra
at
paras 26, 27,28, and 29.
[3]
Supra.
[4]
See
Saayman
v Visser
[2008]
ZASCA 71
at para 18.
[5]
Supra.
See also
Langley
Fox Building Partnership (Pty) Ltd v De Valence
1991
(1) SA (A) and
Chartaprops
16 (Pty) Ltd v Silberman
[2008] ZASCA 115
;
2009
(1) SA 265
(SCA).
[6]
Supra
at 12H-J.
[7]
Supra
at
13 A-C.
[8]
Supra
note
5.
[9]
See
Mashongwa
supra
note
1 at para 40.
[10]
Supra.
[11]
Supra
note
6.
[12]
2021
(4) SA 585
(CC) paras 24, 25 and 27-31.
[13]
Shabalala
v Metrorail
[2007]
ZASCA 157
at para 11.
[14]
Supra.
[15]
See
Loureiro
v Imvula Quality Protection (Pty) Ltd
2014
(3) SA 394
(CC) at para 53.
[16]
[2015]
ZASCA 75
at para 18.
[17]
Supra
note
13 at para 6.
[18]
See
Mashele
v MEC for Health, Gauteng Province Department
[2022]
ZAGPHC 444
at paras 39-41 where the court applied the
Gestmin
test
(a commercial matter); see the English case,
Gestmin
SGPS S.A v Credit Suisse (UK) Limited and Credit Suisse Securities
(Europe) Limited
[2013]
EWHC 3560 (Comm).
[19]
Supra
note
5.
[20]
Shabalala
supra
note
13 at para 8.
[21]
[1997]
1 AII SA 635 (A) at para 26.
[22]
2007
(3) SA 167
(W) at 170H.
[23]
Supra
note
12.
sino noindex
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