Case Law[2024] ZALAC 8South Africa
Mgaga v Minister of Justice and Correctional Services and Others (DA 17/21) [2024] ZALAC 8; [2024] 7 BLLR 699 (LAC); (2024) 45 ILJ 1576 (LAC) (11 April 2024)
Headnotes
the post of Head of the Waterval Prison.
Judgment
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# South Africa: Labour Appeal Court
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## Mgaga v Minister of Justice and Correctional Services and Others (DA 17/21) [2024] ZALAC 8; [2024] 7 BLLR 699 (LAC); (2024) 45 ILJ 1576 (LAC) (11 April 2024)
Mgaga v Minister of Justice and Correctional Services and Others (DA 17/21) [2024] ZALAC 8; [2024] 7 BLLR 699 (LAC); (2024) 45 ILJ 1576 (LAC) (11 April 2024)
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sino date 11 April 2024
THE LABOUR APPEAL
COURT OF SOUTH AFRICA, DURBAN
Not Reportable
case
no:
DA
17/21
In
the matter between:
MARTIN
MLATE
MGAGA
Appellant
and
MINISTER
OF JUSTICE AND
CORRECTIONAL
SERVICES
First
Respondent
S
B BALKARAN N.
O.
Second Respondent
GENERAL
PUBLIC SERVICE
SECTORAL
BARGAINING COUNCIL
Third Respondent
Heard
:
07 November 2023
Delivered
:
11 April 2024
Coram:
Waglay JP, Mlambo JA
et
Smith AJA
JUDGMENT
WAGLAY,
JP
Introduction
[1]
This appeal is against the judgment of the Labour Court which
dismissed
an application to review and set aside an arbitration award
handed down by the second respondent (arbitrator) under the auspices
of the third respondent, the General Public Service Sectoral
Bargaining Council (Council). The arbitrator had found the dismissal
of the Appellant to be fair.
Background
[2]
The appellant commenced employment with the Department of Justice and
Constitutional Services in 1985. At the date of his dismissal, he
held the post of Head of the Waterval Prison.
[3]
On 17 August 2012, two inmates were involved in a fight, one of whom
was
stabbed and taken to hospital. Some days later the hospitalised
inmate succumbed to his injuries.
[4]
In cases of assaults between inmates, the head of the prison in this
case,
the Appellant, is required to report the incident to the Area
Commissioner within an hour of the incident taking place, at the very
least telephonically. The area Commissioner is the Appellant’s
immediate head. The Appellant only made such a report 4 days
later on
21 August 2012, a report which was lacking in clarity. The Appellant
was then advised to redo the report and an acceptable
report was then
filed on 22 August 2012.
[5]
Because of the Appellant’s failure to report the incident to
the
Area Commissioner as required, he was placed on suspension and a
departmental investigation was instituted.
[6]
While on suspension, the Area Commissioner was informed that the
Appellant
was required to attend a meeting with the Regional
Commissioner at 13h00 on the same day. The meeting was to take place
at Pietermaritzburg
some 300 km away from the Waterval prison. The
Appellant was telephoned as early as 07h00 by Ms Loots, the Area
Commissioner’s
secretary, and informed of the meeting he was
called upon to attend. His response was that he would not attend the
meeting, and,
in any event, he was suspended, so could not do so. It
appears that he also added that the notice to attend the meeting was
too
short.
[7]
Some three hours after being told of the meeting and having informed
Ms
Loots that he would not be attending the meeting, the Appellant
attended the Prison to sign the register. The Appellant was required
to do so in terms of his suspension. When he got to the prison and
after signing the register he met with the Area Commissioner
who once
again informed him of the meeting and handed him a letter to say that
his suspension was lifted for the day. This letter
was prompted
because of the Appellant’s statement that he was on suspension
so could not attend the meeting. On receiving
the letter, the
Appellant’s reaction was that the letter was simply inadequate
as he would only attend the meeting if his
suspension was lifted
altogether and not just for the day to attend a meeting.
Disciplinary
enquiry
[8]
On the conclusion of the investigation relating to his failure to
report
the assault between the inmates timeously or at all, various
charges were preferred against the Appellant. The Appellant was
subjected
to two separate disciplinary enquiries. One related to the
non-reporting of the assault and the other was a charge of
insubordination
for his refusal to attend the meeting with the
Regional Commissioner of the Prison Service. The Appellant was found
guilty of each
of the misconduct offences with which he was charged,
and the sanction of dismissal was imposed. He unsuccessfully appealed
internally
against the finding and sanction of the disciplinary
hearings.
The
arbitration hearing
[9]
Aggrieved by the decision of his employer, the Appellant referred an
unfair
dismissal dispute to the Council, first for conciliation and
then arbitration. The appellant asked the Council to find his
dismissal
unfair and to award him reinstatement, alternatively
compensation.
[10]
The arbitrator found the Appellant had committed the following
misconduct offences: i)
insubordination; ii) failure to report the
incident to the Area Commissioner in accordance with the prescribed
rules and procedures;
and iii) failure to report the incident to the
Inspector Judge in accordance with the prescribed rules and
procedures.
[11]
The arbitrator, in relation to the charge of failure to report the
incident telephonically
to the Area Commissioner within an hour of
the incident in terms of Procedural Guidelines: Reporting of Security
Related Incidents
(Procedural Guidelines), found that there was a
standard or rule that was known to the Appellant and he failed to
comply with it.
The Appellant confirmed that he was aware of the rule
and conceded that he had not complied with the procedures in relation
to
reporting the incident to the Area Commissioner.
[12]
In relation to the insubordination charge, the arbitrator found that
the instruction issued
to the Appellant whilst on suspension (his
failure to meet the Regional Commissioner) was a wilful disregard of
a lawful instruction
and that the appellant committed misconduct in
that regard. Also, as stated earlier, the arbitrator had found that
the Appellant
had committed misconduct by failing to report the
assault incident to the Inspector Judge.
[13]
Having found the Appellant guilty of three of the charges, the
arbitrator was of the view
that the only appropriate sanction was
that of dismissal.
The
Labour Court
[14]
The Appellant then applied to the Labour Court to review and set
aside the award. The Labour
Court held that the evidence, on the
basis of which the arbitrator found that the Appellant had committed
misconduct in failing
to report the incident to the Judge Inspector,
was insufficient for a commissioner in the stead of the arbitrator to
reasonably
have found the Appellant guilty. There is no cross-appeal
against this finding.
[15]
In analysing the decision of the arbitrator in respect of the charge
of failure to report
the assault incident, the Labour Court held that
since the Appellant conceded that he failed to comply with the
Procedural Guidelines,
it follows that he was guilty of the charge
against him. The Labour Court further said that despite the
non-adherence to the procedures,
an explanation for such
non-adherence was not forthcoming from the Appellant and that written
representations about the incident
were not a mitigating factor
because the report was only delivered by 20 or 21 August 2012.
[16]
On the charge of insubordination, the Labour Court held that there
was clear and direct
evidence that the Appellant made a conscious
decision to defy the instruction issued to him to attend the meeting
with the Regional
Commissioner.
[17]
Finally,
the Labour Court held that on the material before the arbitrator, it
was evident that the Appellant committed two serious
acts of
misconduct adding that it could not be said that, on the test for
review as laid out in
Sidumo
and Another v Rustenburg Platinum Mines Ltd and Others
[1]
,
that it
was a decision that no reasonable decision-maker could have arrived
at, and that dismissal of the Appellant, even on the
two counts of
misconduct, was a fair sanction.
The appeal
[18]
In respect of the charge of insubordination, the Appellant argues
that the court
a quo
erred both factually and in law when it
came to the decision that the arbitration award was one that a
reasonable decision-maker
could reach. The Appellant argues that the
Labour Court failed to take into consideration the actions of the
employer prior to
the refusal of the instruction to attend the
meeting and only focused on the wilfulness of the Appellant. The
Labour Court further
erred in law as it did not consider the evidence
presented that firstly, compliance with the instruction was
impossible because
he was required to attend the meeting at 13h00 at
a venue 300 km away: if the appellant left after having spoken to his
Area Commissioner
at 10h00 he would not be able to make it to the
meeting in time. Secondly, no agenda for the meeting was forthcoming.
These arguments
are without merit. The Appellant was informed of the
meeting at 07h00, had he been serious about attending the meeting, he
had
sufficient time to make the necessary arrangements and be on time
for the meeting. He had no intention, in my view, to attend the
meeting as he had indicated to Ms Loots who informed him of the
meeting that he would not attend the meeting. I also wonder if
he
would have attended at the prison that morning if he did not have to
sign the register. In any event, he only arrived at the
prison to
sign the register at 10h00, that is three hours after being informed
of the meeting. For the Appellant to then raise
that there was
insufficient time to make it to the meeting is an excuse wholly false
because it was he who ensured that he would
not be on time to attend
the meeting. Also, the fact that he was not given an agenda is not
only irrelevant but borders on arrogance.
He was called to a meeting
by a very senior manager, and he wanted to know where was the agenda
for the meeting!
[19]
The above notwithstanding, the Appellant then demands that his
suspension be lifted altogether
for him to attend the meeting. This,
in my view, again indicates that he had no intention of attending the
meeting and tried to
find reasons for not doing so. In any event, for
him to put conditions to be in a position to carry out a lawful and
reasonable
instruction from his employer is quite outrageous.
[20]
It does appear that the arguments made by the Appellant are that
although the instruction
was lawful, it was not reasonable. This is
based on the evidence that it could not be complied with because of
the distance he
was required to travel. As I have said earlier, had
he accepted the instruction at the time it was communicated to him he
would
have had more than sufficient time to attend the meeting. In
the circumstances, these arguments are devoid of any merit.
[21]
On the Appellant’s failure to report the assault to the Area
Commissioner telephonically
within an hour of the incident occurring:
The Appellant conceded his failure to do so. In his evidence he
clearly stated that he
failed to comply with the Guidelines
Procedures, however, he argues that the arbitrator should have taken
into account that it
was a first-time offence and that he had no
intention to hide the incident from the Area Commissioner as he had
reported it to
the Inspecting Judge and had made a note of it in the
HCC diary,
albeit
through a subordinate.
[22]
The Appellant’s attempt to justify his failure by claiming that
he had reported the
incident to the Inspecting Judge and entered it
in a diary is rather puzzling: he states in no uncertain terms that
he knew the
rule that he was required to telephonically report the
incidence within the hour of its occurrence to the Area Commissioner.
In
the circumstances, it defies common sense that he would do
everything else but what he should do in terms of the rules. In any
event, what he did do, assuming that he did what he said, is
irrelevant and does not take the matter any further. The charge was
based on the failure of the Appellant to report the incident
according to the rules and it is common cause that he did not do
this.
[23]
Finally,
the Appellant argues that dismissal for a first-time offence is
harsh, unreasonable and unfair as the employer’s
disciplinary
code states that “
generally
it is not appropriate to dismiss an employee for a first offence,
except if the misconduct is serious and of such gravity
that it makes
a continued employment relationship intolerable”.
[2]
The
Appellant thus asks this Court to find the finding of guilt on the
insubordination charge unreasonable and that a sanction of
dismissal
was unfair for a first-time offence in regard to the failure to
report the assault incident charge, especially so when
regard is had
to his long service at the Department of some 29 years with no
previous disciplinary infringement.
[24]
While it is not for this Court, nor was it for the Labour Court, to
decide whether the
arbitrator was correct in finding the Appellant
guilty of the offences with which he was charged as one would in an
appeal, in
this Court, as in the Labour Court, what needs to be
determined is whether the decision of the arbitrator was a decision
which,
based on the evidence presented at the arbitration, any person
in the position of the arbitrator would similarly find.
[25]
The Appellant was found to have committed two serious wrongs. To fail
to report an assault
between inmates within an hour to the Area
Commissioner is a serious misconduct. There can be little doubt that
the employer considered
an assault between inmates as something
extremely serious and thus required the head of the prison to inform
the Area Commissioner
thereof within an hour of such an incident
taking place. Assault within a prison environment and between inmates
must constitute
a dangerous incident not only to those involved in
the assault but to other prisoners. The seriousness and danger of the
assault
incident that took place were clearly manifest by the fact
that the assault resulted in the death of an inmate. The Appellant as
the head of the prison does not appear to appreciate this.
[26]
On the charge of insubordination, it is common cause that the
Appellant was insolent. From
the very outset, he had adopted the
attitude that he would not attend the meeting and said as much to Ms
Loots when informed of
the meeting at 07h00. His later attempts to
justify his refusal to attend the meeting are neither reasonable nor
honest.
[27]
Coming to the issue of sanction, the Appellant was the head of a
prison, a position of
enormous responsibility. A prison is a volatile
environment and those responsible for running it must know that the
rules that
apply there must be followed to maintain discipline and
peace, there can be no half-measures in such an environment. The
Appellant
knew the rule he was required to comply with but
deliberately failed to do so. This cannot be acceptable. This
misconduct is then
compounded by a refusal to carry out a lawful and
reasonable instruction to attend a meeting with the most senior
manager in his
Region. His actions displayed a disregard for
authority which cannot be tolerable in the prison service.
[28]
Cumulatively the Appellant’s conduct belies an employee that is
blasé with
the rules. In my view, he portrays the actions of a
recalcitrant employee. The fact that he has 29 years of service
without blemish
cannot save him from the sanction of dismissal.
[29]
In the result, the appeal must fail. I have however decided that
there should be no order
as to costs.
Order
1. The
appeal is dismissed with no order as to costs.
Waglay JP
Mlambo JA and Smith AJA
concur
APPEARANCES:
For
the Appellant:
Mr
Matthee of Kranko Karp Attorneys
For
the Respondent:
Advocate
R. Itzkin
Instructed
by Yusuf Dockrat Attorneys
[1]
[2007]
ZACC 22
; (2007) 28 ILJ 2405 (CC).
[2]
See:
Item 3 (4) of the Disciplinary Code.
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