Case Law[2024] ZALAC 3South Africa
Torrente and Another v Grant Monaghan and Associates Incorporated (JA 45/23 & JA 25/23) [2024] ZALAC 3; (2024) 45 ILJ 798 (LAC) (23 January 2024)
Labour Appeal Court of South Africa
23 January 2024
Headnotes
and the following order was issued:
Judgment
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# South Africa: Labour Appeal Court
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## Torrente and Another v Grant Monaghan and Associates Incorporated (JA 45/23 & JA 25/23) [2024] ZALAC 3; (2024) 45 ILJ 798 (LAC) (23 January 2024)
Torrente and Another v Grant Monaghan and Associates Incorporated (JA 45/23 & JA 25/23) [2024] ZALAC 3; (2024) 45 ILJ 798 (LAC) (23 January 2024)
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sino date 23 January 2024
FLYNOTES:
LABOUR – Restraint –
Geographical
restriction
–
Appellant,
the former employee, restrained from competing closer than radius
of 27 km – Court a quo order also interdicted
appellant from
employing any employees of employer – Was employed as
medical orthotist and prosthetist – She
had made efforts
towards setting up her own practice while still employed –
Conduct of appellant indicated that she
had important and valuable
connections with patients and employees – Court correctly
crafted narrow restraint for duration
of one year and for
restricted area – Achieved balance between competing
interests – Appeal dismissed.
IN
THE LABOUR APPEAL COURT OF SOUTH AFRICA, JOHANNESBURG
Reportable
Case
No: JA 45/23 & JA 25/23
In
the matter between:
YOVANKA
TORRENTE
First Appellant
YOVANKA
TORRENTE AND ASSOCIATES
INCORPORATED
Second Appellant
And
GRANT
MONAGHAN AND ASSOCIATES
INCORPORATED
Respondent
Heard:
01 November 2023
Delivered:
23 January 2024
Coram:
Waglay JP, Mlambo JA
et
Davis AJA
JUDGMENT
DAVIS
AJA
Introduction
[1]
This appeal concerns the question as to whether a
restraint of trade clause should not have been enforced in that the
respondent
did not possess any legitimate protectable interest which
justified a restraint of a former employee and accordingly, the
applicable
restraint clause was contrary to public policy.
[2]
This argument failed before the court
a
qu
o in that an application for the
enforcement of the restraint of trade agreement was upheld and the
following order was issued:
‘
For
the period of a year from 10 February 2023 to 9 February 2024, the
first and second respondents are interdicted and restrained
from
conducting business closer than the radius of 27 km from the
applicant’s business premises and from employing any employees
of the applicant.
The first and second
respondents are interdicted and restrained from directly or
indirectly including; soliciting and enticing away
any employees,
agents or any persons that are customers or suppliers of the
applicant.
There is no order as to
costs.’
[3]
It was against this order that the appellants
approached this Court on appeal.
The factual background
[4]
The respondent was registered as a medical
orthotic, prosthetics and podiatry practice. The respondent commenced
practice in 2013,
attending to the manufacturing of orthotics,
prosthetics and podiatry devices for patients as advised by referring
doctors. Its
head office is situated in Sandton but it also has
operational offices in Parkwood and Mayfair.
[5]
The respondent’s practice deals with upper
and lower limb prosthetics, “
off
the shelf
”
and custom-made
orthotic devices for the entire body as well as the servicing of in
and outpatients. According to Mr Monaghan, who
deposed to the
founding affidavit:
‘
The
applicant developed methods of engaging with its patients and
referring doctors at great economic expense to it over its years
in
business and these close relationships are an integral part of the
applicant’s ability to provide its services and compete
in the
orthotics and prosthesis industry. The relationships ensure an
in-depth knowledge of the business, structures, resources,
working
methods and expectations of patients.’
[6]
The first appellant (appellant) approached the
respondent during 2017 and asked to be employed as a student intern
in order to be
trained to be a proficient practitioner. After
qualifying in 2017, the appellant was employed by the respondent as a
qualified
orthotist and prosthetist. According to the respondent,
training, which was provided to the appellant amounted to a cost of
approximately
R 1.5 million. The applicant was then employed by the
respondent as a medical orthotist and prosthetist as from 2 January
2018.
[7]
Of relevance to this dispute is her contract of
employment and specifically the following clauses:
‘
1.
(20) Confidentiality: You must not during your employment or
thereafter, regardless of the
reason for the termination of the
employment, communicate or divulge to any unauthorised person any
confidential matter or information
relating to the business affairs,
process or trade secrets of the employer;
2.
(4) Restraint of Trade: By the employee’s signature hereto, she
undertakes that from
the date that her employment is terminated with
the company, the employee shall not directly or indirectly at any
place within
the greater Gauteng, for a period of two years (from
termination date of 20 January 2023 to 19 January 2025), whether for
her own
account or as a principal, employee, agent, partner,
representative, shareholder, consultant, advisor, or in any other
similar
capacity whatsoever in relation to any person, syndicate,
partnership, joint venture, corporation or company, and whether
of the first respondent’s direct or indirect benefit or
otherwise, and whether for reward or otherwise, and whether formally
or otherwise:
2.1
Be interested in or concerned in any business which is directly or
indirectly in competition with the
business of the company or its
suppliers;
2.2
Canvass, solicit, interfere with the or entice away an employee,
patient, agent or any person who is
a customer and/or supplier of the
company, nor shall the first respondent attempt to do so;
2.3
Supply or make available to any person, any material, service or
information that forms part of the
business of the company.’
[8]
The respondent avers that this later clause was
important to its business in that the appellant was exposed to its
patient database,
trade secrets, business know-how and confidential
information as from the time of her employment as from 2018.
[9]
On 21 December 2022, the appellant resigned with
notice from her employment. Her last day of employment was 20 January
2023. According
to Mr Monaghan, following her resignation, the
respondent investigated her conduct towards the end of November 2022
and December
2022 when certain information became known to the
respondent, including a WhatsApp message of 27 November 2022 sent by
a patient
of the respondent inquiring about when the appellant will
be opening her practice in Bedfordview. On 30 November 2022, the
appellant
submitted a prescribed minimum benefit application to
Discovery as the Medical Aid for Master de Bruyn. This application
was done
under the practice number of the second appellant. The
respondent became aware of this submission as at the end of December
2022.
[10]
On 15 December 2022, the appellant responded to a
patient via email regarding the process to be followed for cranial
treatment.
The appellant provided her personal number to the patient
instead of the number of the respondent. On 19 December 2022, the
appellant
approached the referring doctor, Dr Pearce, one of the
respondent’s referring doctors, with regard to a patient to
whom she
stated that she would have new rooms in Bedfordview,
Petervale and Bryanston in January 2023. She also provided a personal
link
as well as a new booking line with her number. On 19 December
2022, the appellant approached another referring doctor, Dr Halkas
with regard to a patient where she stated that she would have new
rooms in Bedfordview, Petervale and Bryanston in January 2023.
On 1
December 2022, the first appellant requested an administrative staff
member of the respondent to follow up on a claim for
Master J Reid
with a reference number supplied by the appellant. Discovery, as the
relevant medical aid, advised the respondent
that it had received the
application “
for the Practitioner
Yovanka Torrente but with a different practice number than that of
the (respondent)”.
The claim was
in the amount of R 81 401.09.
[11]
On 21 December 2022, Terrence Garner-Bennett, the
other partner of the respondent had a discussion with the appellant
when he enquired
about the application for Reid during which
discussion the appellant confirmed that she had submitted the claim
under her registered
practice number and that she did so because she
needed to “
get financial head
start for her practice
”
. It also
appears that between 22 December 2022 and 28 December 2022, further
applications were made by the appellant to Discovery,
as the relevant
medical aid but on behalf of the second appellant.
[12]
Mr Monaghan also avers that by opening up the
practice of the second appellant, the appellant will continue to
utilise to her benefit
confidential information obtained during her
employment with the respondent in order to gain an unfair advantage
as a competitor.
The judgment of the
court
a quo
[13]
In upholding the respondent’s application
Matyolo AJ relied heavily on the following conduct on the part of the
appellant
while still in the employ of the respondent:
‘
1.
Received a WhatsApp message enquiring about the date upon which the
[appellant] would be
opening her new practice in Bedfordview.
2.
The [appellant] submitted a prescribed minimum benefit application,
under her practice number,
to Discovery for a Mr De Bruyn, a patient
of the [respondent].
3.
The [appellant] provided her personal number, instead of the
[respondent’s] number,
to a patient.
4.
The [appellant] approached referring doctors informing them that she
will have new rooms
in January 2023.
5.
The [appellant] provided her own practice number to Discovery, a
medical aid service provider,
in relation to a claim concerning Mr
Reid, a patient of the [respondent].
6.
The [appellant] submitted claims under her new practice number.’
[14]
For these reasons, the learned Judge found that
the fact that the appellant had engaged with several patients during
the period
of her employment with the respondent to inform them of
her new practice and had spoken to an employee of the respondent with
a
view to have her join the appellant’s new business; passed
information regarding banking details and the practice number of
her
new practice; and gave addresses of her new practice to fellow
professionals and some patients justified the conclusion that
the
respondent had established a protectable interest in relation to, at
the least, potential inducement of customers and employees
of the
respondent to transfer to the business of the second appellant.
[15]
However, in seeking to limit the range of the
restraint clause which would then be the basis of the order of the
Court
a quo
,
the learned Judge found that the appellant’s new practice was
based in Bedfordview, 27 kilometres from the business of the
respondent. This was, in his view, a reasonable distance from the
respondent’s business and constituted a reasonable geographical
restriction as opposed to the wide geographical area which was sought
in the application brought by the respondent.
The appeal
[16]
On appeal, counsel for the appellant was invited
to dispute any of the factual findings which were central to the
judgment of the
Court
a q
uo.
He was compelled to accept that he could not advance any plausible
argument which would justify this Court from concluding that
the
factual basis upon which the judgment at the Court
a
quo,
and thus the order was based, were
incorrect.
[17]
The only argument that was raised on appeal was
that the Court
a quo
was
incorrect to find that the customers and suppliers of the respondent
constituted the kind of trade connections which constituted
a
protectable interest. In counsel’s view, a protectable interest
relationship only existed when the employee had personal
knowledge of
and influence over the customers of suppliers of the employer so as
to enable her to induce the customer or supplier
to follow her to the
new employer.
[18]
In
Reddy
v Siemens Telecommunication
(Pty)
Ltd
[1]
,
the Court held that a protectable interest can be established on the
facts on the basis that the attachment between the employee
sought to
be restrained and customers of the example are of such a nature that
the employee would be able to induce these customers
to follow him or
her into a new business.
[19]
It
stands to reason that the question, therefore, with regard to the
existence of a protectable interest is fact-based. Much will
depend
on the employee’s duties, frequency of contact with clients,
the duration of these contacts, the knowledge of the
nature of the
business and requirements of clients and the general nature of the
relationships which might have been built up between
the employee and
clients over the period of the employment.
[2]
[20]
The
importance of the fact-based nature of the enquiry is exemplified in
a decision of this Court in
Labournet
(Pty) Ltd v Jankielshon and another
[3]
(
Labournet
).
On the facts, the Court found that there was an insufficient basis to
reject the employee’s denial of having a sufficient
attachment
to the clients of the appellant. The employee’s version
in
Labournet
was
that he had no reason to possess confidential details or extensive
information of any client of his employer and it was not
necessary
for him to have such information in order to perform his duties.
[4]
[21]
In
general, a Court which is required to evaluate a restraint of trade
agreement has also to engage with the reasonableness of the
restraint. It is now trite law to note that this enquiry is a value
judgment which involves a consideration of a public interest
which
requires that parties to a contract should comply with their
contractual obligations (
pacta
sunt servanda
)
and the principle reinforced in s 22 of the Constitution of the
Republic of South Africa, 1996, namely that every citizen has
a right
to choose their trade, occupation or profession freely. As stated by
this Court in
Ball
v Bambalela Bolts (Pty) Ltd and another
[5]
,
a Court seeks to achieve a balance between the respective
gravitational pull of
pacta
sunt servanda
and
s 22 of the Constitution by carefully examining the nature of the
activity prevented by the relevant clause, the area of operation
of
the restraint, and the overall balance of the competing interest
between the parties.
[22]
In this case, the Court
a
quo
correctly crafted a narrow
restraint. It is for the duration of one year, which expires on 9
February 2024 and for a restricted
area, being that the appellants
are interdicted and restrained from conducting business closer than
the radius of 27 kilometres
from the respondent’s business
premises and from employing any employees of the respondent. In
crafting such an order, it
appears that the learned Judge of the
Court
a quo
sought
to give meaning to the clauses of the employment contract set out in
the restraint clause; in particular, the conducting
of any business
after employment with the respondent was terminated which “
is
directly or indirectly in competition with the business of the
company or its supplier
”
. In this
case, the conduct of the appellant in and of itself indicates that
she had important and valuable connections with patients
and
employees of the respondent, sufficient to divert them to the
business of the second appellant.
[23]
By giving due weight to the importance of the
freedom of trade and thus the imperative of balancing the restriction
contained in
the employment contract with the broader public interest
encapsulated in the constitutional provision of s 22, the order
achieves
a balance between the competing interests which suffices to
justify the restricted restraint which was the subject of the order
of the Court
a quo
.
Conclusion
[24]
For these reasons, the appeal against the order of
the Court
a quo
of
10 February is dismissed. Although the Court
a
quo
did not make an order as to costs,
it does appear that having been unsuccessful in the Court
a
quo
but now prosecuting an appeal, the
appellants should pay costs which costs should follow the result.
[25]
Accordingly, the following order is made:
Order
1.
The appeal against the order of the Court a quo of
10 February 2023 is dismissed with costs.
DAVIS AJA
Waglay JP and Mlambo JA
agree.
APPEARANCES:
FOR THE APPELLANTS:
Adv. R Bhima
Instructed
by Pagel Schulenburg Inc
FOR THE RESPONDENT:
Mr C Higgs of Higgs Attorneys
Inc
[1]
[2006] ZASCA 135
;
2007 (2) SA 486
(SCA) at para 20.
[2]
See:
Rawlins
and another v Caravantruck (Pty) Ltd
[1992] ZASCA 204
;
1993
(1) SA 537
(A) at 541.
[3]
[2017] ZALAC 7
; (2017) 38 ILJ 1302 (LAC).
[4]
Ibid
at
paras 55 – 56.
[5]
[2013] ZALAC 14
; (2013) 34 ILJ 2821 (LAC) at para 17.
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